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Old 08-31-2006, 05:43 PM   #1 (permalink)
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Omega Problem

my comp is just now worthless it shuts down with a blue screen when i load at least 2 things no matter what they are and when i play a game BOom blue screen in 4 seconds. the blue screens said NV4.disp has an error but now its saying Win32k.sys has an error or it says nothing i tried all drivers please help Very appreciated and i bought new ram and hardrive so no not those problems. And i reformated a lot lot lot i tried different games still problem i also cant do a virus scan but there is no virus for sure i checked a while back when the problem was minor. I tried everything i really need help i cant live with this Please someoen help i know it might be related to driver but i tried all and everything someone please respond i cant do anything about this anymore. Is there anything else that will help?

Last edited by Redrum657; 08-31-2006 at 05:52 PM.
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Old 08-31-2006, 06:21 PM   #2 (permalink)
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NV4.disp relates to your nvidia graphics card. Please post back with your graphics driver version and your full system specs, including the Power Supply Unit model and the details from the PSU label (volts/amps).
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Old 08-31-2006, 06:36 PM   #3 (permalink)
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alright the NV4.disp error doesnt show ujp anymore but the win32k.sys shows up a lot. Here are my System info Straight form DXdiag Also power supply is about 720 Watts a year old not sure but its very very good thats all i know
------------------
System Information
------------------
Time of this report: 8/31/2006, 19:35:05
Machine name: GAMMA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: powerspec6244a
System Model: KM400-8237
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2800+, MMX, 3DNow, ~2.1GHz
Memory: 512MB RAM
Page File: 245MB used, 1260MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6600
Manufacturer: NVIDIA
Chip type: GeForce 6600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_00F2&SUBSYS_00000000&REV_A2
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (70Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9131 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/1/2006 17:22:00, 4529408 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 6/1/2006 17:22:00, 3925920 bytes
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: C-Media Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_F6141565&REV_60
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmuda.sys
Driver Version: 5.12.0001.0050 (English)
Driver Attributes: Final Debug
WHQL Logo'd: n/a
Date and Size: 12/15/2005 13:57:46, 1368000 bytes
Other Files:
Driver Provider: C-Media Inc.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: C-Media Wave Device
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cmuda.sys
Driver Version: 5.12.0001.0050 (English)
Driver Attributes: Final Debug
Date and Size: 12/15/2005 13:57:46, 1368000 bytes
Cap Flags: 0x0
Format Flags: 0x0

Last edited by Redrum657; 08-31-2006 at 06:40 PM.
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Old 08-31-2006, 06:53 PM   #4 (permalink)
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You really do not need Virtual Memory set that high.
-----------------

For your Stop Errors:

Check your Event Logs to find more details about the Win32k.sys errors. Look for details on Error Number, Error Message text, and faulting module.

Start, Run, eventvwr.msc

-------------------------------

As a guess to your Stop Error:

Stop 0x0000001E or KMODE_EXCEPTION_NOT_HANDLED
The Stop 0x1E message indicates that the Windows XP kernel detected an illegal or unknown processor instruction. The problems that cause Stop 0x1E messages share similarities with those that generate Stop 0xA errors in that they can be due to invalid memory and access violations. This default Windows XP error handler typically intercepts these problems if error-handling routines are not present in the code itself.

Possible Resolutions:

Stop 0x1E messages typically occur after installing faulty drivers or system services, or they can indicate hardware problems, such as memory and IRQ conflicts. If a Stop message lists a driver by name, disable, remove, or roll it back to correct the problem. If disabling or removing applications and drivers resolves the issue, contact the hardware manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools.

If the Stop message mentions the file Win32k.sys, the source of the error might be a third-party "remote control" program. If such software is installed, you might be able to disable it by starting the system in safe mode. If not, use Recovery Console to manually delete the system service file that is causing the problem.

Problems can result from system firmware incompatibilities. Many Advanced Configuration and Power Interface (ACPI) issues can be resolved by updating to the latest firmware.

Other possible causes include insufficient disk space while installing applications or performing certain functions that require more memory. You can free up space by deleting unneeded files. Use Disk Cleanup to increase available disk space. From Recovery Console, remove temporary files (those with .tmp file extensions), Internet cache files, application backup files, and .tmp files generated by Chkdsk.exe or Autochk.exe. You can also choose to install additional applications to another hard disk with more free space or move data files, paging files, and so on.

The problem might be due to a memory leak caused by an application or service that is not releasing memory correctly. Poolmon (Poolmon.exe) helps you to isolate the components that are causing kernel memory leaks. For more information about troubleshooting memory leaks, see Microsoft Knowledgebase articles Q177415, "How to Use Poolmon to Troubleshoot Kernel Mode Memory Leaks," and Q298102, "Finding Pool Tags Used by Third Party Files Without Using the Debugger."

Source: MS-MVP Marc Liron
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Last edited by Bill_Castner; 08-31-2006 at 06:57 PM.
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Old 08-31-2006, 06:59 PM   #5 (permalink)
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If it turns out to be an nvidia problem, the latest Forceware 91.31 drivers for the GeForce 6600 are apparently causing problems, so try version 84.21 (WHQL certified) from http://www.nvidia.com/object/winxp_2k_84.21.html

Disable your antivirus software and uninstall all nvidia display drivers (Control Panel > Add/Remove Programs) before installing.
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Old 08-31-2006, 07:19 PM   #6 (permalink)
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A buggy driver could well be the issue, and with at least one complaint about Nvidia I believe member "koala" makes a strong case to use an earlier driver version.

Your Driver now:

Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9131 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/1/2006 17:22:00, 4529408 bytes
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Old 08-31-2006, 11:24 PM   #7 (permalink)
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im running that driver on my 6600 an have no trouble. i have a friend that was getting that win32k.sys error an he found out it was faulty ram doing it. so try to check that
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Old 08-31-2006, 11:28 PM   #8 (permalink)
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Considering the plethora of ForceWare driver releases from NVidia I am sadly not surprised if it is a buggy driver.

Since you have apparently tried a number of drivers it is important to make sure any past remnants are removed before installing a replacement driver. You can run a free and easy program such as Driver Cleaner to remove any traces of previous drivers.

http://www.drivercleaner.net/

Last edited by Cellus; 08-31-2006 at 11:30 PM. Reason: driver cleaner plug
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Old 09-01-2006, 06:16 AM   #9 (permalink)
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Also, run memtest or Windows Memory Diagnostic to test your RAM (one stick at a time)
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Old 09-01-2006, 04:21 PM   #10 (permalink)
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alright guys a few things i tried ALL drivers old and new and i put in new ram already and i have a newer hardrive thats all but some ideas were good
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Old 09-02-2006, 03:29 AM   #11 (permalink)
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Win32k.sys errors can be caused by a few things. Next time you get a BSOD, post back with the exact message and error codes so we can try and narrow down the cause.
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Old 09-03-2006, 12:47 PM   #12 (permalink)
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Quote:
Originally Posted by koala View Post
Win32k.sys errors can be caused by a few things. Next time you get a BSOD, post back with the exact message and error codes so we can try and narrow down the cause.
How am i supposed to do that? It says in Event Viewer this
Error code 0000000a, parameter1 c0551280, parameter2 00000002, parameter3 00000000, parameter4 804dc2fb.

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Old 09-03-2006, 01:28 PM   #13 (permalink)
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turn off the auto reboot and you will receive a different error message and post it in full
control panel/system/advanced/startup and recovery settings
and untick the auto restart box
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Old 09-03-2006, 07:17 PM   #14 (permalink)
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The blue screen says as shows:

A problem has been detected and windows has been shut down to prevent damage.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space (I have 86 gigs free and 149 gigs total). If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates, try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

Technical Information:
*** Stop: 0x0000008E (0xc0000005, 0xbf80412e, 0xb3744730,0x00000000)

*** Win32k.sys - address bf80412e Base at bf800000, Date Stamp 43446a58.

Any info will help a lot. That took a long time to write i have an arm cramp. Also BTW thank you very much so far Koala.

Last edited by Redrum657; 09-03-2006 at 07:20 PM.
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Old 09-03-2006, 09:19 PM   #15 (permalink)
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another note not sure if it helps but once I installed my graphics card some games had very odd graphics errors like lines appearing for no reason and i got 2 blue screens way back when didnt get them for a few months and now they are back. Not sure if that helps but im trying to post all info related to this problem.
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Old 09-04-2006, 11:04 AM   #16 (permalink)
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list your system specs including the power supply
in the device manager right click on the video card entry and choose uninstall
reboot tapping f8 and choose vga mode
when windows finishes rebooting and reinstalling the card
disable a/virus
install your drivers
reboot the computer
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Old 09-04-2006, 11:23 AM   #17 (permalink)
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Quote:
Originally Posted by dai View Post
list your system specs including the power supply
in the device manager right click on the video card entry and choose uninstall
reboot tapping f8 and choose vga mode
when windows finishes rebooting and reinstalling the card
disable a/virus
install your drivers
reboot the computer
2 things i put my system specs way up there and also what you mean by disable a/virus?
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Old 09-04-2006, 11:38 AM   #18 (permalink)
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right click on the a/virus icon in the tray and choose disable
spec=
cpu
ram
video card
h/d's
cd/dvd drives
floppy
psu watts= brand =
12v+=
5v+=
3.3v=
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Old 09-04-2006, 11:44 AM   #19 (permalink)
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Quote:
Originally Posted by dai View Post
right click on the a/virus icon in the tray and choose disable
spec=
cpu
ram
video card
h/d's
cd/dvd drives
floppy
psu watts= brand =
12v+=
5v+=
3.3v=
arg I dont know my power source too well its 720 watts or so its very good and what tray in the bottom right cause i see no A/Virus sign/ I have a 180 gig hardrive. 512 ram. Vidfeo card is a 6600 GeForce ATI graphics card. OS is Windows XP Proffesional.
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Old 09-04-2006, 11:53 AM   #20 (permalink)
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look on the label on the side of the supply and you will see the details
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