chriscboy

I am having a problem with my new graphics card which I just purchased. It is an ASUS V9999/TD 128MB DDR. It boots up my PC fine, but whenever I use an application that uses Direct X, such as 3D MARK 2001, my screensaver or any games, my pc stops working. Well what happens is the monitor goes straight into standby, and the pc stops. I have to then re-boot my PC. What happens on the next re-boot is that the pc starts booting up, the windows xp loading screen appears, then a minute later the monitor goes into standby again. I then have to switch the pc off for about 10 minutes before I can succesfully boot into XP again. Once working it runs as normal for hours up until anything DirectX is run!

What is causing this? I have done a fresh install of Windows XP and purchased a 550W PSU (was using a 400W PSU) and now 3D Mark 2001 runs better, but a lot of games still keep crashing (HL2, JKII, GRAW, FarCry) regularly, or if I play the game for five minutes then exit the game, my PC crashes again. Its driving me crazy.

My card temps are normal and smart doctor says my card is ok.

I have also noticed that the blue led on the fan fluctuates. Is it a hardware fault?

Any help much appreciated!
__________________
DFI LanParty nf3 250gb (BIOS 05/04/2005)
AMD Athlon 64 3400+ Newcastle
2 x 512MB Corsair XMS Pro CMX512-3200C2
CL2.5 Tcl:2.5 Trcd:3 Tras:3 Trp:6 2T Timing
Asus V9999 TD 128MB GeForce 6800 AGP 3.0
2 x 40gb Maxtor SATA HDD

dai

did you buy a quality psu,it sounds like the line is fluctuating
this will put the voltages up on screen so you can keep an eye on them
http://www.stvsoft.com/

chriscboy

thanks for the program. I have run it and I have noted the readings, and also the readings from the SmartDoctor program that came with the card. Do you think the readings look ok ?

Temps:CPU 38C, SYS 35C, AUX 38C, HD0 42C
Fans: CPU 3014 RPM
Voltages:
VCoreA 1.49V
VCoreB 1.57V
+3.3V 3.28V
+5V 5.08V
+12V 11.30V
+5VSB 5.03V
+VBAT 3.06V

The results of SmartDoctor program that came with the card:
Vcc 3.35V
Vcore 1.24V
AGP VDDQ 1.53V
FB VDDQ 2.70V
GPU Temp 45C
RAM Temp 44C

dai

the 12v line is below specs 11.4 is the bottom min,but problems start at 11.7 11.6

chriscboy

Does that mean that I need to get a better PSU? Is there any you can recommend?

dai

quality ones are expensive,so try and borrow one first to put in and check
enermax liberty
antec tru power [not the neo power they have a problem]
coolemaster
silverstone zeus
tagan
550w

chriscboy

thanks for the advice. I will give it try. Am I safe to continue using the card, or should I remove before getting a new PSU?

dai

i would use a cheaper one if you have it in the interem

chriscboy

thanks for your help. this has been driving me crazy! I feel happier knowing what the solution is now. Just getting expensive shelling out on these extra PSUs!

chriscboy

Hi another quick question before I go and purchase another PSU. My supplier on e-bay where I got the 550W PSU has another one which is a 500W PSU. See specs below:

ATX-500W AMD/ P4/ Fan Speed Adjustable/2 Blue light-up Fans
1 x SATA, 6 x 12V PIN , 2 x 1.44 FDD, 1 x P4 Connect Pin, Aux.6P, 20P ATX M/B
See-Through Clear Acrylic Cover
Green UV Sensitive Wire Sleeve & Connectors
1 x SATA, 6 x 12V PIN , 2 x 1.44 FDD, 1 x P4 Connect Pin, Aux.6P, 20P ATX M/B
3.3v*28A, +5V*40A, +12V*17A,-12V*0.8A, -5V*0.5A
2 LED Light Up Fans
With Fan speed adjuster
Power Factor Correction [Passive-PFC] > 0.78
Thermal Control Function
Complies with CISPR22 230 VAC Operation
Over Voltage / Over Power / Short Circuit Protection
100% Hi-pot & Function (Chroma) Tested
100% Burn-in Under High Ambient Temperature (50°C)

On the 550W PSU I currently have, the +12V line is rated at 12A on the sticker on the PSU, yet this 500W PSU above has an increased rating of 17A. Will that be enough to power my graphics card?

Thanks

Chris

dai

rubbish
look for something that puts out 24a
that 500w is equivilent to around a quality 300-350w psu and not much use to you

chriscboy

ok. I will give that a miss. how about the Tagan TG420-U02 i-Xeye Power supply? It looks good and seems to have good reviews [link]http://www.komplett.ie/k/ki.asp?sku=308878[\link]

dai

it is only a 420w
i would not go lower than this one
http://www.komplett.ie/k/ki.asp?sku=308883

chriscboy

Hi Again!

Well I purchased a new psu and I am still getting problems, although I don't think it is the psu causing problems now. The random crashing has stopped which I am pleased with, but I am getting a lot of texture corruption in the following games:

FarCry Demo - some textures suddenly go black, or green. still playable tho
Fear Demo - some textures are light blue, some are dark black. The shadows seem to take over the screen making it impossible to see what to shoot!
Empire at War demo - lucasarts logo and the following logo appear corrupted, the title page is so corrupted you cant see anything! It was worked twice in the past and the game is playable.
Doom 3 - works like a treat!?!

I am using the latest nVidia drivers 84.21.

Is there anything else I can check, or do you think the video card has had it?

dai

what amps is the new psu putting out on the 12v+ line

chriscboy

11.9 volts

dai

not the volts,but the amp reading off the label on the side of the power supply
run with the monitor box up on screen and see if the voltage moves lower under the stress of a game

chriscboy

ahhh.... on the label it says 32A. I am using SensorsView Pro to monitor the voltage. I ran FarCry for about 4 minutes and it dropped from 11.90v to 11.80v and back up again when finished. On the old psu it was 11.20v - 11.30v.