problem with Soundmax digital onboard sound

c0z420 · 02-23-2006, 09:58 AM

So my friend just redid a hard drive for a client and installed XP pro fresh, and now it will not find the Soundmax onboard sound driver. It has only a yellow explamation point on that when you go into the device manager. You can uninstall and install and it finds it but says there was a problem during installation. We went the other motherboards site and soundmax and installed every driver imaginable for it and it still says cannot start hardware. We have the original cd for the soundboard with the drivers for everything and it still doesnt want to start. We're assuming the onboard sound has gone bad? We're about ready to go out and get a new sound card for it.....what does anyone think??

P.S - oh yeah i went into the bios as well and checked the onboard sound on thier to be enabled and it was.....i also disabled and enabled it and still no help.

c0z420 · 02-23-2006, 12:37 PM

So we ended installing a new sound card and went through setup and everything....same errror....can not start audio card.....has anyone ever ran into this same problem?

dai · 02-23-2006, 02:20 PM

if you have a/virus on the machine,disable it while installing
check the control panel for a soundmax icon and click on it

c0z420 · 02-24-2006, 07:46 AM

Its almost comical what we did now. We took all the un-needed hardware out of the machine, started over.....which means we cleaned off C drive again and reinstalled with a fresh copy of XP.....then installed sound drivers first....and it worked....s****y part is ....we installed everything else.....and then downloaded all the windows updates....prompted for a restart after the updates....and when we restarted it...gave us the blue screen of death. gotta love windows.

dai · 02-24-2006, 01:48 PM

what was the error message

Enigma-Jenova · 02-25-2006, 03:02 AM

probably the YOUR SYSTEM HAS HALTED, BSOD

there is probably something about a .dll on the screen
that would be usefull to see where it went wrong

02-23-2006, 09:58 AM	#1 (permalink)
c0z420 Registered User Join Date: Jan 2006 Location: iowa Posts: 118 OS: Windows XP	problem with Soundmax digital onboard sound So my friend just redid a hard drive for a client and installed XP pro fresh, and now it will not find the Soundmax onboard sound driver. It has only a yellow explamation point on that when you go into the device manager. You can uninstall and install and it finds it but says there was a problem during installation. We went the other motherboards site and soundmax and installed every driver imaginable for it and it still says cannot start hardware. We have the original cd for the soundboard with the drivers for everything and it still doesnt want to start. We're assuming the onboard sound has gone bad? We're about ready to go out and get a new sound card for it.....what does anyone think?? P.S - oh yeah i went into the bios as well and checked the onboard sound on thier to be enabled and it was.....i also disabled and enabled it and still no help.

02-23-2006, 02:20 PM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,609 OS: win 7 32x 64x rtm	if you have a/virus on the machine,disable it while installing check the control panel for a soundmax icon and click on it __________________ Last edited by dai; 02-23-2006 at 02:21 PM.

02-24-2006, 07:46 AM	#4 (permalink)
c0z420 Registered User Join Date: Jan 2006 Location: iowa Posts: 118 OS: Windows XP	Its almost comical what we did now. We took all the un-needed hardware out of the machine, started over.....which means we cleaned off C drive again and reinstalled with a fresh copy of XP.....then installed sound drivers first....and it worked....s***y part is ....we installed everything else.....and then downloaded all the windows updates....prompted for a restart after the updates....and when we restarted it...gave us the blue screen of death. gotta love windows. Last edited by Terrister; 02-25-2006 at 08:30 AM. Reason: language-This is a family friendly forum*

02-24-2006, 01:48 PM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,609 OS: win 7 32x 64x rtm	what was the error message __________________

02-23-2006, 12:37 PM	#2 (permalink)
c0z420 Registered User Join Date: Jan 2006 Location: iowa Posts: 118 OS: Windows XP	So we ended installing a new sound card and went through setup and everything....same errror....can not start audio card.....has anyone ever ran into this same problem?

02-25-2006, 03:02 AM	#6 (permalink)
Enigma-Jenova Registered User Join Date: Jan 2006 Posts: 6 OS: XP	probably the YOUR SYSTEM HAS HALTED, BSOD there is probably something about a .dll on the screen that would be usefull to see where it went wrong