Several problems with sound cards/devices.. need help!!!

kclarkm504 · 02-01-2006, 08:21 PM

Here's the big story... my computer hard drive was destroyed in hurricane katrina. It is an HP media center p.c. i sent it to a computer technician, and when I got it back, there was absolutely no sound at all. No matter how much I plugged the speakers in etc. it still did not work. I contacted HP about 5 times, each time they sent me some type of new sound driver that still did not make my sound work. After having another computer technician take a look at it, he recomended getting a new sound card. I purchased a sound blaster live 24 bit soundcard and installed it into my computer. It says that the drivers and the soundcard are installed in my computer, but with errors. Everytime I reinstall it the errors keep coming up. Even with the errors after running the installation my sound does not work. When I go to my sound and audio device tab on the control panel, it reads " No audio Device" and I cannot get my computer to pick up on the speakers I plugged in. I tried about 3 different sets of speakers and the computer does not read any of them. Please help me with this. I am fed up with trying to talk to h.p. on a daily basis and not get this problem resolved. Thanks so much.

dai · 02-05-2006, 11:05 AM

see if you can see it in the device manager,if not the card is not seated properly
disable a/virus while installing the drivers

kclarkm504 · 02-08-2006, 08:56 PM

Thanks for the help. I can see it on device manager. When I pull up the drivers it says that they are installed, but not functioning properly. I tried to reinstall the whole bit and i got the same error I usually get " ERROR: CANNOT LOAD STREAMCI.DLL." i get a popup saying that about 20 times, then it stops. Still no sound

dai · 02-08-2006, 10:19 PM

http://www.experts-exchange.com/Hard...09518#15791399

02-01-2006, 08:21 PM	#1 (permalink)
kclarkm504 Registered User Join Date: Feb 2006 Posts: 2 OS: WinXP	Several problems with sound cards/devices.. need help!!! Here's the big story... my computer hard drive was destroyed in hurricane katrina. It is an HP media center p.c. i sent it to a computer technician, and when I got it back, there was absolutely no sound at all. No matter how much I plugged the speakers in etc. it still did not work. I contacted HP about 5 times, each time they sent me some type of new sound driver that still did not make my sound work. After having another computer technician take a look at it, he recomended getting a new sound card. I purchased a sound blaster live 24 bit soundcard and installed it into my computer. It says that the drivers and the soundcard are installed in my computer, but with errors. Everytime I reinstall it the errors keep coming up. Even with the errors after running the installation my sound does not work. When I go to my sound and audio device tab on the control panel, it reads " No audio Device" and I cannot get my computer to pick up on the speakers I plugged in. I tried about 3 different sets of speakers and the computer does not read any of them. Please help me with this. I am fed up with trying to talk to h.p. on a daily basis and not get this problem resolved. Thanks so much.

02-05-2006, 11:05 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,630 OS: win 7 32x 64x rtm	see if you can see it in the device manager,if not the card is not seated properly disable a/virus while installing the drivers __________________

02-08-2006, 08:56 PM	#3 (permalink)
kclarkm504 Registered User Join Date: Feb 2006 Posts: 2 OS: WinXP	thanks Thanks for the help. I can see it on device manager. When I pull up the drivers it says that they are installed, but not functioning properly. I tried to reinstall the whole bit and i got the same error I usually get " ERROR: CANNOT LOAD STREAMCI.DLL." i get a popup saying that about 20 times, then it stops. Still no sound Last edited by kclarkm504; 02-08-2006 at 08:57 PM.

02-08-2006, 10:19 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,630 OS: win 7 32x 64x rtm	http://www.experts-exchange.com/Hard...09518#15791399 __________________