New Audigy 2 Gamer no sound

JustShift · 09-29-2005, 01:43 PM

Hey guys, this ones got me baffled, I hope its something stupid on my part I overlooked multiple times rather than a hardware defect but here goes.

So I baught a Gamer card, put it in the pci slot closest to the videocard I could (its a 6800gt with a silencer5 on it, it blocks a pci slot). I plugged in the cd drive cord thing (never installed a sound card before) and did everything else the way the instructions say to. I turn it on and had the latest creative drivers installed from their webpage and turned on a song. No music.

I tried reinstalling it a few times and even checking the cheap logitech 2.1 setup I have and everything seems to be fine. I used Creative Diagnostics and everything reads as though its running fine, I made the primary sound driver the card and disabled onboard. In the end it says everything is fine but I cant hear a damn thing, even tried headphones. Has anyone ever dealt with this before? I cant find anything on the forums...Any help would be much appreciated.

JustShift · 09-29-2005, 02:03 PM

Just incase it matters this is my setup:

ABIT AV8 s939
Athlon64 3500
1gig of Corsair XMS PRO
BFGTech 6800GT
160gig Hitachi 7200rpm HD
Sony DVD dual layer burner/cdrw combo
Some Logitech 2.1 speakers from walmart for 90 bucks or so

I forget specific details about some of the components but I'm at work so I cant check

dai · 09-29-2005, 07:03 PM

did you run the installtion cd before updating the drivers

JustShift · 09-30-2005, 09:15 AM

I believe so because I had the cd in the drive and it autoloaded...It didnt work before that either so I'm hoping this is going where I think it is. What should I do, start from scratch again and avoid the installation cd?

dai · 09-30-2005, 09:20 AM

when you pop in the cd a setup screen should popup and you choose install,this installs the programs and the drivers,if you just d/l the creative drivers you are missing the program setup

JustShift · 10-16-2005, 02:22 AM

I have tried everything at this point and it still has no sound. Since I've had this problem I baught a new mobo and video card so it couldntve been the AV8 giving me trouble. Now using an Asus A8N SLI Deluxe and a 7800GTX (yummy, lol). Anyway, I'm going to call creative on monday or something and see what they will do about the faulty hardware. If anyone else has had this problem, please feel free to still reply with your results/fix, itll be a while before I RMA it if I even can... Thanks

dai · 10-16-2005, 10:40 AM

in the device manager,click on view and show hidden devices and see if you have any yellow alongside of anything

09-29-2005, 01:43 PM	#1 (permalink)
JustShift Registered User Join Date: Sep 2005 Posts: 4 OS: WinXP	New Audigy 2 Gamer no sound Hey guys, this ones got me baffled, I hope its something stupid on my part I overlooked multiple times rather than a hardware defect but here goes. So I baught a Gamer card, put it in the pci slot closest to the videocard I could (its a 6800gt with a silencer5 on it, it blocks a pci slot). I plugged in the cd drive cord thing (never installed a sound card before) and did everything else the way the instructions say to. I turn it on and had the latest creative drivers installed from their webpage and turned on a song. No music. I tried reinstalling it a few times and even checking the cheap logitech 2.1 setup I have and everything seems to be fine. I used Creative Diagnostics and everything reads as though its running fine, I made the primary sound driver the card and disabled onboard. In the end it says everything is fine but I cant hear a damn thing, even tried headphones. Has anyone ever dealt with this before? I cant find anything on the forums...Any help would be much appreciated.

09-29-2005, 02:03 PM	#2 (permalink)
JustShift Registered User Join Date: Sep 2005 Posts: 4 OS: WinXP	PC spec's if it helps any Just incase it matters this is my setup: ABIT AV8 s939 Athlon64 3500 1gig of Corsair XMS PRO BFGTech 6800GT 160gig Hitachi 7200rpm HD Sony DVD dual layer burner/cdrw combo Some Logitech 2.1 speakers from walmart for 90 bucks or so I forget specific details about some of the components but I'm at work so I cant check

09-29-2005, 07:03 PM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,711 OS: win 7 32x 64x rtm	did you run the installtion cd before updating the drivers __________________

09-30-2005, 09:20 AM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,711 OS: win 7 32x 64x rtm	when you pop in the cd a setup screen should popup and you choose install,this installs the programs and the drivers,if you just d/l the creative drivers you are missing the program setup __________________

10-16-2005, 02:22 AM	#6 (permalink)
JustShift Registered User Join Date: Sep 2005 Posts: 4 OS: WinXP	Probable RMA I have tried everything at this point and it still has no sound. Since I've had this problem I baught a new mobo and video card so it couldntve been the AV8 giving me trouble. Now using an Asus A8N SLI Deluxe and a 7800GTX (yummy, lol). Anyway, I'm going to call creative on monday or something and see what they will do about the faulty hardware. If anyone else has had this problem, please feel free to still reply with your results/fix, itll be a while before I RMA it if I even can... Thanks

09-30-2005, 09:15 AM	#4 (permalink)
JustShift Registered User Join Date: Sep 2005 Posts: 4 OS: WinXP	I believe so because I had the cd in the drive and it autoloaded...It didnt work before that either so I'm hoping this is going where I think it is. What should I do, start from scratch again and avoid the installation cd?

10-16-2005, 10:40 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,711 OS: win 7 32x 64x rtm	in the device manager,click on view and show hidden devices and see if you have any yellow alongside of anything __________________