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Old 11-07-2009, 04:34 PM   #1 (permalink)
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OS: windows xp pro


soundMAX digital intergrated audio cant open (code 10)

i cant get any sound. when i look at soundmax in the conrol panel there is a yellow exclamation mark next to it and it say device cannot start code 10. It is really anoying i have tried reinstalling the driver but no luck i have built in sound on my motherboard. I have pentium 4 2.4ghz 1.3gb ram. its a old computer and its running xp pro. I dont know how the problem happened cause it was working and the next day it stopped. If further info is required please ask me. it also says no mixer or sumtin
please fix it is offline  
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Old 11-09-2009, 02:55 AM   #2 (permalink)
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Re: soundMAX digital intergrated audio cant open (code 10)

please reply
please fix it is offline  
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Old 11-09-2009, 05:30 AM   #3 (permalink)
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Re: soundMAX digital intergrated audio cant open (code 10)

Hi
Make and model of computer? Service Pack? automatic updates? onboard sound enabled in bios?
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Old 11-09-2009, 02:39 PM   #4 (permalink)
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Re: soundMAX digital intergrated audio cant open (code 10)

these are my specs

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Compaq Evo D510 CMT
System Serial Number:
Asset Tag: AUB3192652
Chassis Serial Number:
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Compaq 07E8h
Serial Number: Bus Clock: 533 megahertz
BIOS: Compaq 686O2 v2.20 12/30/2002
Drives Memory Modules c,d
500.10 Gigabytes Usable Hard Drive Capacity
449.03 Gigabytes Hard Drive Free Space

HL-DT-ST CD-ROM GCR-8480B
SONY CD-RW CRX300E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

UDISK PDU01-16G 92H2.0 USB Device (16.17 GB) -- drive 1
WDC WD5000AAKB-00H8A0 [Hard drive] (500.10 GB) -- drive 0 1280 Megabytes Usable Installed Memory

Slot 'DIMM1' has 1024 MB (serial number 58F12A65)
Slot 'DIMM2' has 256 MB (serial number 33716480)
Local Drive Volumes

c: (NTFS on drive 0) 262.15 GB 214.82 GB free
d: (NTFS on drive 0) 237.96 GB 234.21 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Greige 11/10/2009 8:08:03 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP Photosmart C7200 series on USB001
HP Photosmart C7200 series fax on USB001
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce 6200 [Display adapter]
ASUS VW193T [Monitor] (19.1"vis, s/n 85LMTF164558, May 2008)
Default Monitor
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD SoundMAX Integrated Digital Audio
Virus Protection [Back to Top]
new Group Policies
AVG Anti-Virus Free Version 9.0
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices

Intel(R) PRO/100 VM Network Connection
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:0B:CD:98:47:1A

Networking Dns Servers: 61.9.195.193
61.9.194.49
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (4x)
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Old 11-09-2009, 10:06 PM   #5 (permalink)
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Re: soundMAX digital intergrated audio cant open (code 10)

would uninstalling the driver fully then re installing it work?
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Old 11-11-2009, 04:39 AM   #6 (permalink)
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Re: soundMAX digital intergrated audio cant open (code 10)

That's why I was asking about if it had been updated. Try rolling back the driver in device manager, if that does does not work uninstall and reinstall the driver from hp.
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Old 11-12-2009, 12:40 AM   #7 (permalink)
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Re: soundMAX digital intergrated audio cant open (code 10)

tried all of that still no luck
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Old 11-12-2009, 04:49 AM   #8 (permalink)
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Posts: 622
OS: Windows


Re: soundMAX digital intergrated audio cant open (code 10)

Push f10 when booting (splash sreen) Hit the advanced option, scroll down and make sure onboard audio is enabled. Save any changes on exit. If no luck, chat with hp.
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=316510&submit.y=2&submit.x=4&lang=en&cc=us
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