NO internet or Itunes or Windows media player sounds

nicoles23 · 10-23-2009, 04:02 PM

I have sound from skype and windows however when i push play on itunes, the little diamond does not move and the song does not play though i can hit the pause button. additionally i can not hear sound from any website. i have reinstalled directX, adobe flash, quicktime, windows media and itunes in an effort to remedy this as well as updated all of my sound device drivers. help!!!

Dogg · 10-24-2009, 10:06 AM

Goto Control Panel / Hardware tab / Device Manager - are there any devices listed with a yellow ! ?

You can also goto Control Panel / Sounds and Audio Devices / Audio tab - you should see an audio device (likely your soundcard) listed in each section.

nicoles23 · 10-25-2009, 05:07 AM

There are no yellow exclamation points. In fact, each one says that the device is working properly. I proceeded to update all device drivers (for some reason I have like 8 audio drivers). And still nothing. Thanks though.

Dogg · 10-29-2009, 02:43 PM

Goto Control Panel / Sounds and Audio Devices / Volume tab - Advanced button and ensure the volume levels are turned up on everything and nothing is muted.

You can uninstall any soundcard related drivers and software from Add and Remove Programs, then reboot. After Windows boots, you can then reinstall your audio drivers/software.

10-23-2009, 04:02 PM	#1 (permalink)
nicoles23 Registered User Join Date: Oct 2009 Posts: 2 OS: windows vista	NO internet or Itunes or Windows media player sounds I have sound from skype and windows however when i push play on itunes, the little diamond does not move and the song does not play though i can hit the pause button. additionally i can not hear sound from any website. i have reinstalled directX, adobe flash, quicktime, windows media and itunes in an effort to remedy this as well as updated all of my sound device drivers. help!!!

10-24-2009, 10:06 AM	#2 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 1,965 OS: XP sp3	Re: NO internet or Itunes or Windows media player sounds Goto Control Panel / Hardware tab / Device Manager - are there any devices listed with a yellow ! ? You can also goto Control Panel / Sounds and Audio Devices / Audio tab - you should see an audio device (likely your soundcard) listed in each section. __________________ Google is your friend !

10-25-2009, 05:07 AM	#3 (permalink)
nicoles23 Registered User Join Date: Oct 2009 Posts: 2 OS: windows vista	Re: NO internet or Itunes or Windows media player sounds There are no yellow exclamation points. In fact, each one says that the device is working properly. I proceeded to update all device drivers (for some reason I have like 8 audio drivers). And still nothing. Thanks though.

10-29-2009, 02:43 PM	#4 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 1,965 OS: XP sp3	Re: NO internet or Itunes or Windows media player sounds Goto Control Panel / Sounds and Audio Devices / Volume tab - Advanced button and ensure the volume levels are turned up on everything and nothing is muted. You can uninstall any soundcard related drivers and software from Add and Remove Programs, then reboot. After Windows boots, you can then reinstall your audio drivers/software. __________________ Google is your friend !