My computer is unable to recognize my soundcard

DesX · 10-21-2009, 06:43 PM

Edit: I have an Asus A8V Deluxe
AMD Athlon 65 3500+ 939
2 Gigs of RAM, Corsair. 1G x2
Nvidia 7800GS
PC at a glance is in stellar shape, except...
Windows XP Pro

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device."

Is essentially the issue here, my PC crashed and on boot I found that it would no longer recognize my X-Fi Platinum. No matter how cleanly I attempt to wipe the old drivers, and re-install them.

No matter which PCI slot I pop the card into. I just don't know what to do, when I try to play music off Winamp It will read "Bad DirectSound driver. Please install proper drivers or select another device in configuartion. Error code: 88780078."

When I go into the Control Panel to see the Audio Console, all the boxes are inaccessible.

I honestly have no idea what to do...Should I just go back to on-board sound? If that's the case, what would be the cleanest way to come back to that without clustering my system with loose drivers?

And what would I need to use my on-board sound? And are there drivers for that, that could make it at least a fraction of the sound quality I had with my sound card?

Dogg · 10-24-2009, 09:40 AM

There likely isn't much difference between the onboard sound and your Creative card. Simply enter the BIOS and enable the audio chipset. Boot into Windows and install the drivers from the motherboard CD or from the Asus website.

For cleanup, simply uninstall the Creative software and drivers.

As for the Creative card, test it in another PC. It's may simply be bad.

10-21-2009, 06:43 PM	#1 (permalink)
DesX Registered User Join Date: Aug 2006 Posts: 37 OS: XP	My computer is unable to recognize my soundcard Edit: I have an Asus A8V Deluxe AMD Athlon 65 3500+ 939 2 Gigs of RAM, Corsair. 1G x2 Nvidia 7800GS PC at a glance is in stellar shape, except... Windows XP Pro "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device." Is essentially the issue here, my PC crashed and on boot I found that it would no longer recognize my X-Fi Platinum. No matter how cleanly I attempt to wipe the old drivers, and re-install them. No matter which PCI slot I pop the card into. I just don't know what to do, when I try to play music off Winamp It will read "Bad DirectSound driver. Please install proper drivers or select another device in configuartion. Error code: 88780078." When I go into the Control Panel to see the Audio Console, all the boxes are inaccessible. I honestly have no idea what to do...Should I just go back to on-board sound? If that's the case, what would be the cleanest way to come back to that without clustering my system with loose drivers? And what would I need to use my on-board sound? And are there drivers for that, that could make it at least a fraction of the sound quality I had with my sound card? Last edited by DesX; 10-21-2009 at 06:54 PM.

10-24-2009, 09:40 AM	#2 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 2,084 OS: XP sp3	Re: My computer is unable to recognize my soundcard There likely isn't much difference between the onboard sound and your Creative card. Simply enter the BIOS and enable the audio chipset. Boot into Windows and install the drivers from the motherboard CD or from the Asus website. For cleanup, simply uninstall the Creative software and drivers. As for the Creative card, test it in another PC. It's may simply be bad. __________________ Google is your friend !