No sound at all, although "the device is working properly"

abitstuck · 10-10-2009, 12:04 AM

I have a pretty new PC that once had the sound working perfectly. But after I installed a new PSU, I now have absolutely no sound working at all either through speakers or headphones, and regardless of whether I am using front or rear ports.

I have downloaded and installed the very latest RealTek drivers using Driver Checker. I am always told "The device is working properly". I have tried reinstalling RealTek from disc. But old drivers or new, it's all to been to no avail. I still have no sound.

My specs are below -

Windows XP Home Edition Service Pack 3 (build 2600)
2.53 gigahertz Intel Pentium Dual-Core
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

Board: ASUSTeK Computer INC. P5KPL-AM/PS x.0x
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0310 09/18/2008

Realtek High Definition Audio

Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
Dhcp Server: none responded

Thanking in advance for any help.

dai · 10-10-2009, 01:32 AM

uninstall the drivers

install the ms uaa driver

then install the sound driver

http://www.softwarepatch.com/windows...-patch-dl.html

abitstuck · 10-10-2009, 04:11 PM

Quote:

Originally Posted by dai

uninstall the drivers

install the ms uaa driver

Ok, it comes up with the Found New hardware Wizard. I've clicked "Don't search, I will choose the driver to install"/ Sound,video and game controllers/

Presumably this is Microsoft UAA Function Driver for High definition Audio - RealTek 280 or RealTek 880?? It won't let me install either.

Please let me know if I am doing this right. Thanks.

dai · 10-10-2009, 09:29 PM

try this one

http://dlsvr.asus.com/pub/ASUS/misc/...o_V6011430.zip

abitstuck · 10-13-2009, 03:02 AM

Quote:

Originally Posted by dai

try this one

http://dlsvr.asus.com/pub/ASUS/misc/...o_V6011430.zip

It tells me "We can't find HD audio device"

"Failed to install components".

dai · 10-13-2009, 05:50 AM

check the onboard sound is enabled in the bios

try windows update for the driver

10-10-2009, 12:04 AM	#1 (permalink)
abitstuck Registered User Join Date: Oct 2009 Location: Perth, Australia Posts: 3 OS: XP My System	No sound at all, although "the device is working properly" I have a pretty new PC that once had the sound working perfectly. But after I installed a new PSU, I now have absolutely no sound working at all either through speakers or headphones, and regardless of whether I am using front or rear ports. I have downloaded and installed the very latest RealTek drivers using Driver Checker. I am always told "The device is working properly". I have tried reinstalling RealTek from disc. But old drivers or new, it's all to been to no avail. I still have no sound. My specs are below - Windows XP Home Edition Service Pack 3 (build 2600) 2.53 gigahertz Intel Pentium Dual-Core 64 kilobyte primary memory cache 2048 kilobyte secondary memory cache 64-bit ready Multi-core (2 total) Not hyper-threaded Board: ASUSTeK Computer INC. P5KPL-AM/PS x.0x Bus Clock: 200 megahertz BIOS: American Megatrends Inc. 0310 09/18/2008 Realtek High Definition Audio Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC Dhcp Server: none responded Thanking in advance for any help.

10-10-2009, 01:32 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: No sound at all, although "the device is working properly" uninstall the drivers install the ms uaa driver then install the sound driver http://www.softwarepatch.com/windows...-patch-dl.html __________________

10-10-2009, 09:29 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: No sound at all, although "the device is working properly" try this one http://dlsvr.asus.com/pub/ASUS/misc/...o_V6011430.zip __________________

10-13-2009, 05:50 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: No sound at all, although "the device is working properly" check the onboard sound is enabled in the bios try windows update for the driver __________________