No Sound device

spanlength · 06-20-2009, 09:36 PM

I am using Sigmatel audio device, Sound icon is not coming automatically while starting the system. In the control panel, I checked in Volume Tab of Sounds and audio devices , i see " no audio device found", when i check Test Hardware button in Voice tab i get a message " windows cannot execute DpvSetup.exe, use Add/remove programs control panel to install" and if I check in Hardware tab I see Microsoft Kernel Wave Audio Mixer is not working properly.

I have attached the print screen for this error messages..

Please some help me ..

thanks in advance

~~zerofire~~ · 06-21-2009, 01:26 AM

You have an error in the setup of the driver that controls your sound card. Open up Device Manager and reinstall the driver.

Riskyone101 · 06-21-2009, 07:13 AM

Hello and Welcome to TSF,

Check in device manager, report any yellow ! marks here in your next post
along with make and model of pc?

spanlength · 06-29-2009, 11:43 AM

Yes, I see a Yellow ! mark in device manager..for Microsoft Kernel wave Audio Mixer...

My PC details:

Dell Inspiron 6400/E1505.

spanlength · 06-29-2009, 11:48 AM

Hi Zerofire......i tried installing the driver using install wizard, however got a error message that " wizard could not find better match for your hardware than the software you currently installed "....i tried to find the latest driver from net ...could not find..please help me

Riskyone101 · 06-29-2009, 01:13 PM

Go here for chipset driver: (chosse #3)
http://downloadcenter.intel.com/conf...Name=&lang=eng

Go here for Audio driver:
http://support.dell.com/support/down...&fileid=235761

Heres the list of drivers for the pc:
http://support.dell.com/support/down...&catid=&impid=

1. install chipset driver
2. reboot pc
3. install the audio driver
4. reboot pc

jkmaj01 · 06-29-2009, 09:14 PM

Hello,
I have the exact same problem. Sorry, to jump into this tread. My search brought me here. I have tried this serval times, downloading the correct drivers for my system of course. My pc is a dell dimensions e310. Do you have any more suggestions? I have no yellow question marks in device manager and it says the device is working properly.

Riskyone101 · 06-30-2009, 10:38 AM

Hello and Welcome to TSF jkmaj01,

You will need to start your own thread please, go here:
http://www.techsupportforum.com/

under hardware support, start your own thread in driver support, ty.

spanlength · 07-01-2009, 02:03 PM

Quote:

Originally Posted by Riskyone101

Go here for chipset driver: (chosse #3)
http://downloadcenter.intel.com/conf...Name=&lang=eng

Go here for Audio driver:
http://support.dell.com/support/down...&fileid=235761

Heres the list of drivers for the pc:
http://support.dell.com/support/down...&catid=&impid=

1. install chipset driver
2. reboot pc
3. install the audio driver
4. reboot pc

Hi Riskyone, Thanks for your information....i tried installing chipset driver and restarted the pc and downloaded the audio driver from the given location ...unzipped it to D:/dell/drivers/R171789/WDM ..it automatically started installing...and completed installation...restarted and same problem exists. I tried to manually update the driver using device manager...this time i chosen the locationD:/dell/drivers/R171789/WDM of the driver manually ...the installtion wizard could not find the driver... later I checked system startup utility from "msconfiq" in RUN option and I see all the programs seems OK except SigmaTel...ie..every program starts from the location "C:\program files\......."
however Sigmatel application starts from "%Program Files%SigmaTel/C-Major....." I have attached the screen shot of this...Now I feel the problem is with registry for SigmaTel...I think it is not booted properly....Also opened Sounds and Audio devices from Control Panel and checked the Voice tab and Clicked the Test hardware button ...i got a error message "windows cannot execute DpvSetup.exe, use add/Remove programs control panel to install."...I could not understand where the problem exists...please help me in solving this...

spanlength · 07-01-2009, 02:11 PM

Hi Riskyone, To add to the previous information, I also checked the checked the Hardware Tab in Sounds and Audio devices properties in Control panel I see no error for Sigmatel and i got error message for Microsoft Kernel wave Audio mixer. I have attached the screen shots for this too...please see whether this makes sense to you..

Riskyone101 · 07-01-2009, 10:41 PM

Install the audio device manually.

No, not at this time
Install from a list or a specific location
Dont search, I will choose the driver to install
now navigate to the audio file and select it.

spanlength · 07-06-2009, 08:41 AM

Hi It worked for me thanks.!!!!!!!

spanlength · 07-06-2009, 09:21 AM

Quote:

Originally Posted by Riskyone101

Install the audio device manually.

No, not at this time
Install from a list or a specific location
Dont search, I will choose the driver to install
now navigate to the audio file and select it.

It worked and I getting the sound, Howeever i could not see the SPEAKER icon on the list in the right bottom of my screen near the Clock..

any suggestion ?

06-21-2009, 01:26 AM	#2 (permalink)
~~zerofire~~ Troubled Join Date: Nov 2008 Location: United States Posts: 637 OS: Windows 95/98se/2000 Pro/XP Home, Pro, or MCE/2003 and 2008 Server Enterprise/7, Debian, Ubuntu My System	Re: No Sound device You have an error in the setup of the driver that controls your sound card. Open up Device Manager and reinstall the driver.

06-21-2009, 07:13 AM	#3 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,675 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: No Sound device Hello and Welcome to TSF, Check in device manager, report any yellow ! marks here in your next post along with make and model of pc? __________________

06-29-2009, 11:43 AM	#4 (permalink)
spanlength Registered User Join Date: Jun 2009 Posts: 7 OS: WinXP SP3	Re: No Sound device Yes, I see a Yellow ! mark in device manager..for Microsoft Kernel wave Audio Mixer... My PC details: Dell Inspiron 6400/E1505.

06-29-2009, 11:48 AM	#5 (permalink)
spanlength Registered User Join Date: Jun 2009 Posts: 7 OS: WinXP SP3	Re: No Sound device Hi Zerofire......i tried installing the driver using install wizard, however got a error message that " wizard could not find better match for your hardware than the software you currently installed "....i tried to find the latest driver from net ...could not find..please help me

06-29-2009, 01:13 PM	#6 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,675 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: No Sound device Go here for chipset driver: (chosse #3) http://downloadcenter.intel.com/conf...Name=&lang=eng Go here for Audio driver: http://support.dell.com/support/down...&fileid=235761 Heres the list of drivers for the pc: http://support.dell.com/support/down...&catid=&impid= 1. install chipset driver 2. reboot pc 3. install the audio driver 4. reboot pc __________________

06-29-2009, 09:14 PM	#7 (permalink)
jkmaj01 Registered User Join Date: Nov 2007 Location: Midwest Posts: 1 OS: xp	Re: No Sound device Hello, I have the exact same problem. Sorry, to jump into this tread. My search brought me here. I have tried this serval times, downloading the correct drivers for my system of course. My pc is a dell dimensions e310. Do you have any more suggestions? I have no yellow question marks in device manager and it says the device is working properly.

06-30-2009, 10:38 AM	#8 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,675 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: No Sound device Hello and Welcome to TSF jkmaj01, You will need to start your own thread please, go here: http://www.techsupportforum.com/ under hardware support, start your own thread in driver support, ty. __________________

07-01-2009, 10:41 PM	#11 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,675 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: No Sound device Install the audio device manually. No, not at this time Install from a list or a specific location Dont search, I will choose the driver to install now navigate to the audio file and select it. __________________

07-06-2009, 08:41 AM	#12 (permalink)
spanlength Registered User Join Date: Jun 2009 Posts: 7 OS: WinXP SP3	Re: No Sound device Hi It worked for me thanks.!!!!!!!