Vista not detecting Auzentech soundcard.

Shaun_Daly · 06-17-2009, 07:59 AM

Hi all, new guy here.

Im using Vista Home Premium. To cut a long story short (involving SP2, sound issues, STOP 0x00000124 BSOD's etc) , I have just purchased an Auzentech X-Fi Prelude 7.1

However, when I remove my Creative X-Fi & drop the Prelude into my ONE & ONLY PCI slot, Vista just refuses to recognize that theres any card there.

Its not appearing in device manager at all.

Put the Creative back in, Vista detects it ok.

I can see a green LED light up on the Auzentech when its slotted, so its getting power.

Anyone have any ideas? How can I get Vista to see the Auzentech?

Im presuming this brand new Auzentech isnt faulty.

**Pauldo** · 06-17-2009, 11:07 AM

It would be nice to know if the Auzentech works in a different computer. Maybe a friend can help you out with that?

I would recommend trying a LiveCD of linux to test the card but I don't think that there are any drivers for the prelude (although I hear that Creative's linux drivers work for this).

You are completely removing drivers before doing this? Although it should still be recognized.

Maybe try reinstalling chipset drivers?

Pauldo

Shaun_Daly · 06-18-2009, 01:48 AM

Hi, thanks for replying.

I tested the card in my sisters very old PC last night (XP Professional) - XP did detect the card.

However, after installing the drivers from the CD that came with the card, the XP machine would just hang on booting. My sister wasnt amused.

I had to boot the XP machine into safemode & remove the drivers & card to get the machine to boot properly.

I still havent managed to get a beep out of the soundcard yet.

Because of the STOP 0x124 errors I was getting I have recently purchased Drivercure & have updated drivers for everything - so much so that Vista started telling me to reactivate "because of new hardware" (this was before I put the new soundcard in!)

I have an old PC handy which I was going to test W7 on, I will first try a test install of XP on that with the Auzentech to see if I can get any sound at all.

Even if I do the original problem still remains - my Vista PC/MSI K7N motherboard will not detect the presence of the Auzentech X-Fi soundcard but will happily detect the Creative X-Fi.

I must admit I didnt remove the original X-Fi drivers (been building/upgrading PC's for many years & thats never caused me a problem before).

Guess thats worth trying next.

Riskyone101 · 06-20-2009, 01:33 AM

Hello,

Set your harddrive to sataI mode.

06-17-2009, 07:59 AM	#1 (permalink)
Shaun_Daly Registered User Join Date: Jun 2009 Posts: 3 OS: Vista Home Premiun SP2	Vista not detecting Auzentech soundcard. Hi all, new guy here. Im using Vista Home Premium. To cut a long story short (involving SP2, sound issues, STOP 0x00000124 BSOD's etc) , I have just purchased an Auzentech X-Fi Prelude 7.1 However, when I remove my Creative X-Fi & drop the Prelude into my ONE & ONLY PCI slot, Vista just refuses to recognize that theres any card there. Its not appearing in device manager at all. Put the Creative back in, Vista detects it ok. I can see a green LED light up on the Auzentech when its slotted, so its getting power. Anyone have any ideas? How can I get Vista to see the Auzentech? Im presuming this brand new Auzentech isnt faulty.

06-17-2009, 11:07 AM	#2 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Vista not detecting Auzentech soundcard. It would be nice to know if the Auzentech works in a different computer. Maybe a friend can help you out with that? I would recommend trying a LiveCD of linux to test the card but I don't think that there are any drivers for the prelude (although I hear that Creative's linux drivers work for this). You are completely removing drivers before doing this? Although it should still be recognized. Maybe try reinstalling chipset drivers? Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]

06-18-2009, 01:48 AM	#3 (permalink)
Shaun_Daly Registered User Join Date: Jun 2009 Posts: 3 OS: Vista Home Premiun SP2	Re: Vista not detecting Auzentech soundcard. Hi, thanks for replying. I tested the card in my sisters very old PC last night (XP Professional) - XP did detect the card. However, after installing the drivers from the CD that came with the card, the XP machine would just hang on booting. My sister wasnt amused. I had to boot the XP machine into safemode & remove the drivers & card to get the machine to boot properly. I still havent managed to get a beep out of the soundcard yet. Because of the STOP 0x124 errors I was getting I have recently purchased Drivercure & have updated drivers for everything - so much so that Vista started telling me to reactivate "because of new hardware" (this was before I put the new soundcard in!) I have an old PC handy which I was going to test W7 on, I will first try a test install of XP on that with the Auzentech to see if I can get any sound at all. Even if I do the original problem still remains - my Vista PC/MSI K7N motherboard will not detect the presence of the Auzentech X-Fi soundcard but will happily detect the Creative X-Fi. I must admit I didnt remove the original X-Fi drivers (been building/upgrading PC's for many years & thats never caused me a problem before). Guess thats worth trying next.

06-20-2009, 01:33 AM	#4 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,693 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Vista not detecting Auzentech soundcard. Hello, Set your harddrive to sataI mode. __________________