I have no Win sounds but some apps do.

jasierra · 06-13-2009, 01:21 PM

I have a Dell XP720 INTEL Core2duo 6600 running @ 2.40gHz and Vista Business SP2. I have an NVIDIA GEForce 8800 GTS OC, & 3 mB of RAM. My sound card is the SB X-Fi Extreme OEM that came with the PC. I have updated the drivers and it was working fine. The latest being from 11/08. It suddenly stopped playing any windows sound, the WMP won't play any wma files and quicken doesn't have any sounds. Itunes, however, does play as well as a game called FarCry. The speakers test fine under the windows devices but thesting the card under the sound applet in Control Panel fails. I have tried reinstalling the drivers to no avail. I tried driver update under Device Manager and it tells me the best driver is installed. Any ideas?
Thanks

Jose

**Pauldo** · 06-14-2009, 04:30 PM

What do you have as the default playback device? Control Panel >> Sound >>Playback tab.

Pauldo

jasierra · 06-14-2009, 11:02 PM

SPDIF out. Below that it says:Creative SB X-Fi and then "working". BTW, my speakers check out and are working when tested. I have no sound when I access websites on either Firefox or IE; Games like Luxor and Farcry have sound and, although part of Windows, Solitaire has sound.

**Pauldo** · 06-15-2009, 02:27 PM

What speakers are you using? Stereo speakers?

SPDIF is for ouputting sound to a stereo receiver. If you are not doing this then what happens when you change your default audio device to the Creative SB X-Fi.

Pauldo

**tosh9i** · 06-15-2009, 02:29 PM

Are you talking about Flash videos, such as youtube?

jasierra · 06-15-2009, 02:42 PM

I am using Harman-Kardon speakers on a 2/2.1 config with 2 satellites and a sub-woofer. Using Creative Audio Control Panel, I have everyhting set to Default settings for this card. Using Windows control Panel, as you asked, I checked again and I will explain myself better. The Default is set to SB X-Fi and speakers not to SDIF. When I go into the speaker/Card default icon I can test the speakers and I get sound. What I can understand is why I have selective sound where some apps have aound and otheres not and. of course, how to fix this. It is frustrating! Thanks for taking your time to help me and tell any other steps you can think of.

jasierra · 06-15-2009, 03:19 PM

Tosh, I mean any wma, wvm, mpeg etc.. Windows media player will not play any of those. The browsers are totally silent and the usual windows sounds (Start, end, fault etc) are also gone. Win DVD Platinum also is mute as is Win Media Player when I put in a DVD to be played. Games have sound. I tried FarCry and Luxor and they work as well as Solitaire and other Windows games. This is what throws me off: Why the selective "muteness"? Thanks for helping out.

**tosh9i** · 06-15-2009, 03:41 PM

Let's start with the usual, codecs:

http://fileforum.betanews.com/detail...k/1080441198/1

jasierra · 06-17-2009, 07:42 PM

Ok, Tosh. I have loaded the codec pack and its update. No change in my situation. Any

other ideas I can try?

**Pauldo** · 06-17-2009, 09:03 PM

Maybe trying a complete uninstall then re-install of the soundcard might kick things back into gear.

If you have no windows sounds and the Creative Console fails to test than that might be the best thing to do.

It was hard to tell but I think your machine has integrated audio? If so, check to make sure that isn't enabled for some reason.

Pauldo

jasierra · 06-19-2009, 03:01 PM

Hi Pauldo
I uninstalled the card completely. Out of the PCI slot and reinserted it. The integrated sound is off. I actually tried to use it after I took the card out but Dell did not provide plugs for the speakers so I couldn't try it. Anyway, when I go to devices, I have an icon that says "speakers", which is the SB card. I hit "configure" & get a window with 2 speakers and a button "test". Both speakers test well and have sound. When I go to the tab "sounds" none of the windows sounds work. As I said before: Games, both Windows games and PC video games work with full sound. I can paly any videos because I have no sound in either browser I use, Firefox & IE8, neither WinDVD, Quicktime or Win Media Player have sound either. I reinstalled the codecs as Tosh adviced to no avail. I tried Windows Restore but, as usual, it didn't work and couldn't go back. I am out of ideas.

**tosh9i** · 06-19-2009, 03:20 PM

http://www.mydigitallife.info/2007/0...audio-problem/

jasierra · 06-21-2009, 12:35 PM

Hey, Tosh. I went to the link (very interesting article) and followed instructions. Unfortunately it didn't work. I actually had to search for the correct version (3.3) since the new one 4.9 doesn't have the particular fix the article talks about. Again, I'm still mute. Thanks again.

stonney1966 · 06-23-2009, 10:59 AM

you might try going to start type cmd then right click cmd and run as administrator once open type sfc/scannow that will run syster scan and check for currupted drivers .it fixed my problem which was no sound on my browsers.microsoft charged me 59.99 ans i spent a hour on the phone with a indian man nice

jasierra · 06-23-2009, 05:40 PM

Stonney, you are the Man!! It worked!! I have my sounds back thanks to you. Thank you, thank you and also thank you to all those who have been trying to help. You are all great.

Kween_Uf_Krunk · 06-26-2009, 06:40 AM

Hi I have had the exact same problems with my sound nad have tried soooo many things to try and fix it. Can someone pls tell me what cmd is... I would like to try this. Thanx -Ashlee

Btw when I open start menu and type cmd the control panel opens up. Where do I go from here?

**tosh9i** · 06-26-2009, 10:13 AM

go to Start Menu > Run > type in: cmd > then type in: sfc /scannow (don't forget the space after sfc)

**Pauldo** · 06-26-2009, 10:22 AM

Here's a walk thru: http://www.updatexp.com/scannow-sfc.html

Make sure you have a copy of the original XP CD, just in case.

And as always, BACK-UP your important files.

Pauldo

06-13-2009, 01:21 PM	#1 (permalink)
jasierra Registered User Join Date: Jan 2009 Posts: 12 OS: Vista SP1 My System	I have no Win sounds but some apps do. I have a Dell XP720 INTEL Core2duo 6600 running @ 2.40gHz and Vista Business SP2. I have an NVIDIA GEForce 8800 GTS OC, & 3 mB of RAM. My sound card is the SB X-Fi Extreme OEM that came with the PC. I have updated the drivers and it was working fine. The latest being from 11/08. It suddenly stopped playing any windows sound, the WMP won't play any wma files and quicken doesn't have any sounds. Itunes, however, does play as well as a game called FarCry. The speakers test fine under the windows devices but thesting the card under the sound applet in Control Panel fails. I have tried reinstalling the drivers to no avail. I tried driver update under Device Manager and it tells me the best driver is installed. Any ideas? Thanks Jose __________________ Cheers Jose

06-14-2009, 04:30 PM	#2 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: I have no Win sounds but some apps do. What do you have as the default playback device? Control Panel >> Sound >>Playback tab. Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]

06-14-2009, 11:02 PM	#3 (permalink)
jasierra Registered User Join Date: Jan 2009 Posts: 12 OS: Vista SP1 My System	Re: I have no Win sounds but some apps do. SPDIF out. Below that it says:Creative SB X-Fi and then "working". BTW, my speakers check out and are working when tested. I have no sound when I access websites on either Firefox or IE; Games like Luxor and Farcry have sound and, although part of Windows, Solitaire has sound. __________________ Cheers Jose

06-15-2009, 02:27 PM	#4 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: I have no Win sounds but some apps do. What speakers are you using? Stereo speakers? SPDIF is for ouputting sound to a stereo receiver. If you are not doing this then what happens when you change your default audio device to the Creative SB X-Fi. Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]

06-15-2009, 02:29 PM	#5 (permalink)
tosh9i TSF Enthusiast Join Date: Aug 2006 Posts: 3,835 OS: Windows XP	Re: I have no Win sounds but some apps do. Are you talking about Flash videos, such as youtube? __________________ Tosh

06-15-2009, 02:42 PM	#6 (permalink)
jasierra Registered User Join Date: Jan 2009 Posts: 12 OS: Vista SP1 My System	Re: I have no Win sounds but some apps do. I am using Harman-Kardon speakers on a 2/2.1 config with 2 satellites and a sub-woofer. Using Creative Audio Control Panel, I have everyhting set to Default settings for this card. Using Windows control Panel, as you asked, I checked again and I will explain myself better. The Default is set to SB X-Fi and speakers not to SDIF. When I go into the speaker/Card default icon I can test the speakers and I get sound. What I can understand is why I have selective sound where some apps have aound and otheres not and. of course, how to fix this. It is frustrating! Thanks for taking your time to help me and tell any other steps you can think of. __________________ Cheers Jose

06-15-2009, 03:19 PM	#7 (permalink)
jasierra Registered User Join Date: Jan 2009 Posts: 12 OS: Vista SP1 My System	Re: I have no Win sounds but some apps do. Tosh, I mean any wma, wvm, mpeg etc.. Windows media player will not play any of those. The browsers are totally silent and the usual windows sounds (Start, end, fault etc) are also gone. Win DVD Platinum also is mute as is Win Media Player when I put in a DVD to be played. Games have sound. I tried FarCry and Luxor and they work as well as Solitaire and other Windows games. This is what throws me off: Why the selective "muteness"? Thanks for helping out. __________________ Cheers Jose

06-15-2009, 03:41 PM	#8 (permalink)
tosh9i TSF Enthusiast Join Date: Aug 2006 Posts: 3,835 OS: Windows XP	Re: I have no Win sounds but some apps do. Let's start with the usual, codecs: http://fileforum.betanews.com/detail...k/1080441198/1 __________________ Tosh

06-17-2009, 07:42 PM	#9 (permalink)
jasierra Registered User Join Date: Jan 2009 Posts: 12 OS: Vista SP1 My System	Re: I have no Win sounds but some apps do. Ok, Tosh. I have loaded the codec pack and its update. No change in my situation. Any other ideas I can try? __________________ Cheers Jose

06-17-2009, 09:03 PM	#10 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: I have no Win sounds but some apps do. Maybe trying a complete uninstall then re-install of the soundcard might kick things back into gear. If you have no windows sounds and the Creative Console fails to test than that might be the best thing to do. It was hard to tell but I think your machine has integrated audio? If so, check to make sure that isn't enabled for some reason. Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]

06-19-2009, 03:01 PM	#11 (permalink)
jasierra Registered User Join Date: Jan 2009 Posts: 12 OS: Vista SP1 My System	Re: I have no Win sounds but some apps do. Hi Pauldo I uninstalled the card completely. Out of the PCI slot and reinserted it. The integrated sound is off. I actually tried to use it after I took the card out but Dell did not provide plugs for the speakers so I couldn't try it. Anyway, when I go to devices, I have an icon that says "speakers", which is the SB card. I hit "configure" & get a window with 2 speakers and a button "test". Both speakers test well and have sound. When I go to the tab "sounds" none of the windows sounds work. As I said before: Games, both Windows games and PC video games work with full sound. I can paly any videos because I have no sound in either browser I use, Firefox & IE8, neither WinDVD, Quicktime or Win Media Player have sound either. I reinstalled the codecs as Tosh adviced to no avail. I tried Windows Restore but, as usual, it didn't work and couldn't go back. I am out of ideas. __________________ Cheers Jose

06-19-2009, 03:20 PM	#12 (permalink)
tosh9i TSF Enthusiast Join Date: Aug 2006 Posts: 3,835 OS: Windows XP	Re: I have no Win sounds but some apps do. http://www.mydigitallife.info/2007/0...audio-problem/ __________________ Tosh

06-21-2009, 12:35 PM	#13 (permalink)
jasierra Registered User Join Date: Jan 2009 Posts: 12 OS: Vista SP1 My System	Re: I have no Win sounds but some apps do. Hey, Tosh. I went to the link (very interesting article) and followed instructions. Unfortunately it didn't work. I actually had to search for the correct version (3.3) since the new one 4.9 doesn't have the particular fix the article talks about. Again, I'm still mute. Thanks again. __________________ Cheers Jose

06-23-2009, 10:59 AM	#14 (permalink)
stonney1966 Registered User Join Date: Jun 2009 Posts: 1 OS: vista	Re: I have no Win sounds but some apps do. you might try going to start type cmd then right click cmd and run as administrator once open type sfc/scannow that will run syster scan and check for currupted drivers .it fixed my problem which was no sound on my browsers.microsoft charged me 59.99 ans i spent a hour on the phone with a indian man nice

06-23-2009, 05:40 PM	#15 (permalink)
jasierra Registered User Join Date: Jan 2009 Posts: 12 OS: Vista SP1 My System	Re: I have no Win sounds but some apps do. Stonney, you are the Man!! It worked!! I have my sounds back thanks to you. Thank you, thank you and also thank you to all those who have been trying to help. You are all great. __________________ Cheers Jose

06-26-2009, 06:40 AM	#16 (permalink)
Kween_Uf_Krunk Registered User Join Date: Jun 2009 Posts: 4 OS: XP Service Tag 3SJVG91	Re: I have no Win sounds but some apps do. Hi I have had the exact same problems with my sound nad have tried soooo many things to try and fix it. Can someone pls tell me what cmd is... I would like to try this. Thanx -Ashlee Btw when I open start menu and type cmd the control panel opens up. Where do I go from here? Last edited by Kween_Uf_Krunk; 06-26-2009 at 06:41 AM.

06-26-2009, 10:13 AM	#17 (permalink)
tosh9i TSF Enthusiast Join Date: Aug 2006 Posts: 3,835 OS: Windows XP	Re: I have no Win sounds but some apps do. go to Start Menu > Run > type in: cmd > then type in: sfc /scannow (don't forget the space after sfc) __________________ Tosh

06-26-2009, 10:22 AM	#18 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: I have no Win sounds but some apps do. Here's a walk thru: http://www.updatexp.com/scannow-sfc.html Make sure you have a copy of the original XP CD, just in case. And as always, BACK-UP your important files. Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]