No sound! reinstall soundmax??

Janinem · 06-07-2009, 02:01 PM

Hello, Ok so yesterday i needed to delete some files because i have used up all the free space on my computer. So, in the process i was deleting files from add/remove programs and some old music files, and then finally i defraged my computer.

Now today when i restarted my laptop, the message "Your audio hardware configuration has changed. You must reinstall Soundmax" came up. The sound does not work at all now. AND yesterday, after i had finished defragging and deleting files, the sound WAS working. I was playing music all day long. It only stopped working when i shutdown and restarted my computer this morning.

Did I accidentally delete something important? Where can I reinstall soundmax if i need to? I really am not computer savy in the slightest sense so any help would be appreciated. Thanks!

Janine

Riskyone101 · 06-07-2009, 02:08 PM

Hello and Welcome to TSF,

Make and model of pc?
example: Dell dimension 2400

Report any yellow ! marks and what it says there here from device manager.

start
run
type
devmgmt.msc

Janinem · 06-08-2009, 02:59 PM

Hello,

Ok so I did as you said and this came up with a yellow ! : SoundMAX Integrated Digital HD Audio.

My laptop is a Thinkpad Lenovo T61.

Can it be fixed?!

Thanks.

Janine

Riskyone101 · 06-08-2009, 03:07 PM

What is the model number? should be on a sticker somewhere on the laptop.
check the bottom of it, should be a 4 digit number also

Janinem · 06-09-2009, 03:14 AM

Ok, the model number is 7663 - AQ1

**BCCOMP** · 06-09-2009, 03:42 AM

Hi,
Here is a link to your Drivers:
http://www-307.ibm.com/pc/support/si...cid=MIGR-67853

Go to Add/Remove programs and uninstall the Sound Max Audio
Go to the Device Manager and Right click on the Soundmax Audio driver>Uninstall

Reboot the computer
If the New Hardware Found wizard appears select Cancel

Install these drivers in this order:

Windows XP Update Module Q888111
http://www-307.ibm.com/pc/support/si...cid=MIGR-68974

Audio:
http://www-307.ibm.com/pc/support/si...cid=MIGR-67816

arninagu · 11-22-2009, 01:10 AM

Hi,

i am also facing the same problem No sound, whenever i restart my laptop the following message occurs "your audio hardware configuration has changed. you must reinstall soundmax". when i checked device manager i found a yellow ! in SoundMAX Integrated Digital HD Audio.
My laptop is a HP Compaq 6710b
please help

Riskyone101 · 11-22-2009, 01:53 AM

Hello and Welcome to TSF arninagu,

You need to start your own thread.

06-07-2009, 02:01 PM	#1 (permalink)
Janinem Registered User Join Date: Jun 2009 Posts: 3 OS: windows xp	No sound! reinstall soundmax?? Hello, Ok so yesterday i needed to delete some files because i have used up all the free space on my computer. So, in the process i was deleting files from add/remove programs and some old music files, and then finally i defraged my computer. Now today when i restarted my laptop, the message "Your audio hardware configuration has changed. You must reinstall Soundmax" came up. The sound does not work at all now. AND yesterday, after i had finished defragging and deleting files, the sound WAS working. I was playing music all day long. It only stopped working when i shutdown and restarted my computer this morning. Did I accidentally delete something important? Where can I reinstall soundmax if i need to? I really am not computer savy in the slightest sense so any help would be appreciated. Thanks! Janine

06-07-2009, 02:08 PM	#2 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,788 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: No sound! reinstall soundmax?? Hello and Welcome to TSF, Make and model of pc? example: Dell dimension 2400 Report any yellow ! marks and what it says there here from device manager. start run type devmgmt.msc __________________

06-08-2009, 02:59 PM	#3 (permalink)
Janinem Registered User Join Date: Jun 2009 Posts: 3 OS: windows xp	Re: No sound! reinstall soundmax?? Hello, Ok so I did as you said and this came up with a yellow ! : SoundMAX Integrated Digital HD Audio. My laptop is a Thinkpad Lenovo T61. Can it be fixed?! Thanks. Janine

06-08-2009, 03:07 PM	#4 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,788 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: No sound! reinstall soundmax?? What is the model number? should be on a sticker somewhere on the laptop. check the bottom of it, should be a 4 digit number also __________________

06-09-2009, 03:14 AM	#5 (permalink)
Janinem Registered User Join Date: Jun 2009 Posts: 3 OS: windows xp	Re: No sound! reinstall soundmax?? Ok, the model number is 7663 - AQ1

06-09-2009, 03:42 AM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,083 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: No sound! reinstall soundmax?? Hi, Here is a link to your Drivers: http://www-307.ibm.com/pc/support/si...cid=MIGR-67853 Go to Add/Remove programs and uninstall the Sound Max Audio Go to the Device Manager and Right click on the Soundmax Audio driver>Uninstall Reboot the computer If the New Hardware Found wizard appears select Cancel Install these drivers in this order: Windows XP Update Module Q888111 http://www-307.ibm.com/pc/support/si...cid=MIGR-68974 Audio: http://www-307.ibm.com/pc/support/si...cid=MIGR-67816 __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-22-2009, 01:10 AM	#7 (permalink)
arninagu Registered User Join Date: Nov 2009 Posts: 2 OS: xp	Re: No sound! reinstall soundmax?? Hi, i am also facing the same problem No sound, whenever i restart my laptop the following message occurs "your audio hardware configuration has changed. you must reinstall soundmax". when i checked device manager i found a yellow ! in SoundMAX Integrated Digital HD Audio. My laptop is a HP Compaq 6710b please help Last edited by arninagu; 11-22-2009 at 01:17 AM.

11-22-2009, 01:53 AM	#8 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,788 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: No sound! reinstall soundmax?? Hello and Welcome to TSF arninagu, You need to start your own thread. __________________