Win XP SP2 , No Sound, help needed (long explanation inside)

Panopticon · 05-17-2009, 04:52 AM

Hello,

I've spent 7 hour on trying to get my sound to work. Used both speakers and headphones to no avail. Not at the same time though.

My specs are:

Win XP Pro SP2
Intel 2 Duo CPU E8500 @ 3.16GHz
3 GB RAM
ATI Radeon 4850 1024MB
Motherboard: ASUS P5N73-AM

2 days ago (I had SP3 installed then) my sound stopped just at the end of a short movie clip I played from the computer. I thought nothing of it and restarted only to find that it was still there, so I ran a System Restore and it still wasn't working. Also I'm not sure when but before the Sys Res. I saw an exclamation mark in the Device Manager about an Audio Device on High Definition Audio Bus which I've never seen before.

After trying a lot of things to fix it I decided to format my harddrive even if it meant losing some game saves and movies and such. I just wanted my sound fixed because it's what I care about the most basically on my computer.

So I formatted and went back to SP2, and installed my drivers with the original CD that I got with the motherboard and such. Just as usual. Didn't work, somehow that thing appeared in the Device Manager again (I've never had it appear for the one year I've had these new computer parts that I bought, more RAM, Radeon 4850) which I find really odd.

I'm not overly great when it comes to computers but I'm above average. Plus my patience is godlike.

I've recently tried going into the bios and turning HD Audio from auto to disabled and AC97 on and fiddling with that but to no avail.

The following are currently installed (maybe too much? wrong order? not enough? wrong drivers/etc ?)

kb888111xpsp2-en

HDMI_R223 (ATI HDMI Audio Device) From Realtek.com High Definition Audio Codec

WDM_A406

Microsoft UAA HDMI Audio Class Driver (English)

ATI HDMI Audio Driver

Latest Direct X

No conflicts in the device manager:

System Info, if you need more just say so:

I really need the sound fixed until Tuesday so if anyone can help I'd be forever grateful!

Riskyone101 · 05-18-2009, 04:28 AM

Hello and Welcome to TSF,

Did you check to make sure that the sound is not muted?
Did you check in control panel under sounds and devices to make sure your sound device
is showing up there?

You can go here and click on the validate windows button please:

http://www.microsoft.com/genuine/val...displaylang=en

**Pauldo** · 05-18-2009, 02:07 PM

You can also try running a liveCD of Linux to see if it is your hardware going out.

https://help.ubuntu.com/community/LiveCD

Burn the download to a cd and boot to it. If you have audio than it's something going wrong in Windows and we can work on that. If no audio than it might be time to look at a dedicated sound card.

Pauldo

05-17-2009, 04:52 AM	#1 (permalink)
Panopticon Registered User Join Date: Aug 2007 Posts: 3 OS: Win XP	Win XP SP2 , No Sound, help needed (long explanation inside) Hello, I've spent 7 hour on trying to get my sound to work. Used both speakers and headphones to no avail. Not at the same time though. My specs are: Win XP Pro SP2 Intel 2 Duo CPU E8500 @ 3.16GHz 3 GB RAM ATI Radeon 4850 1024MB Motherboard: ASUS P5N73-AM 2 days ago (I had SP3 installed then) my sound stopped just at the end of a short movie clip I played from the computer. I thought nothing of it and restarted only to find that it was still there, so I ran a System Restore and it still wasn't working. Also I'm not sure when but before the Sys Res. I saw an exclamation mark in the Device Manager about an Audio Device on High Definition Audio Bus which I've never seen before. After trying a lot of things to fix it I decided to format my harddrive even if it meant losing some game saves and movies and such. I just wanted my sound fixed because it's what I care about the most basically on my computer. So I formatted and went back to SP2, and installed my drivers with the original CD that I got with the motherboard and such. Just as usual. Didn't work, somehow that thing appeared in the Device Manager again (I've never had it appear for the one year I've had these new computer parts that I bought, more RAM, Radeon 4850) which I find really odd. I'm not overly great when it comes to computers but I'm above average. Plus my patience is godlike. I've recently tried going into the bios and turning HD Audio from auto to disabled and AC97 on and fiddling with that but to no avail. The following are currently installed (maybe too much? wrong order? not enough? wrong drivers/etc ?) kb888111xpsp2-en HDMI_R223 (ATI HDMI Audio Device) From Realtek.com High Definition Audio Codec WDM_A406 Microsoft UAA HDMI Audio Class Driver (English) ATI HDMI Audio Driver Latest Direct X No conflicts in the device manager: System Info, if you need more just say so: I really need the sound fixed until Tuesday so if anyone can help I'd be forever grateful! Last edited by Panopticon; 05-17-2009 at 04:58 AM.

05-18-2009, 04:28 AM	#2 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,675 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Win XP SP2 , No Sound, help needed (long explanation inside) Hello and Welcome to TSF, Did you check to make sure that the sound is not muted? Did you check in control panel under sounds and devices to make sure your sound device is showing up there? You can go here and click on the validate windows button please: http://www.microsoft.com/genuine/val...displaylang=en __________________

05-18-2009, 02:07 PM	#3 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Win XP SP2 , No Sound, help needed (long explanation inside) You can also try running a liveCD of Linux to see if it is your hardware going out. https://help.ubuntu.com/community/LiveCD Burn the download to a cd and boot to it. If you have audio than it's something going wrong in Windows and we can work on that. If no audio than it might be time to look at a dedicated sound card. Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]