VP200

E-machine using windows XP,internal sound card went bad.One of the speakers quit working,after trying new speakers and etc,the sound card is bad.

Put a new sound card in,the SB0570 audigy se,and the speakers work great again.Problem is the pc shuts off.Is it overheating?

Take the new sound card out,its fine,doesnt shut down or restarts.

We are not sure what to disable in BIOS or elsewhere.We did disable one audio setting in BIOS but it didnt seem to make a difference.
(A friend told us that was probably what was wrong)

Can you give us some tips to stop the pc from shutting off and restarting?

Thank you!

Pauldo

Did you uninstall all of the original sound drivers?

Emachines usually have just enough power to run what comes with the original unit. That said I have installed video cards in them and everything was fine. Video cards tend to take more juice than sound cards.

You can download HWMonitor and check your temps and voltages. Keep in mind that mobos do tend to pass along wrong values to these programs.

Can you post the model#? I can see if I can dredge something up.

Last thing, have you tried a different pci slot (if that is possible, i know a lot of those Emachines don't give you much).

Pauldo

VP200

Thanks Pauldo,
I will have to check them today.This is not my pc's but a friends.
We are also thinking the power supply may be old.I will find out more today about the drivers and etc.

VP200

Ok,an update...

Everything was uninstalled,reinstalled,newest drivers and updates and PC still shuts down randomly and restarts with new card.

The e-machine is model is W6409.

We also took the cover off the side and placed a fan there to see if there was any overheating issues,that didnt make a difference.

I have some friends telling me there is a conflict going on,and others saying its the power supply is probably weak and cant support the new card.The new card,the sound works great,just whats up with the PC???

Its unreal,all this BS over a simple plug and play card eh?



Thanks for any more ideas!

Pauldo

While you are troubleshooting this it would probably be best if you turned off automatic restart so that you can get an error code. Here's how you do that:

Right click on My Computer
Choose Properties
Choose the Advanced Tab
In the Startup and Recovery portion click on Settings
Under system failure remove the checkmark next to Automatically restart.
Click OK until you are out of those windows

Now maybe you should try uninstalling Creative drivers, delete any downloaded drivers that you put on the hard drive, reboot, let windows install drivers.

You should be able to get basic functions from that audigy and it would clear up whether or not it is a driver conflict.

Report back here any Blue Screen error codes.

Pauldo

VP200

Thanks Pauldo,

Got an update...everything for the audio was uninstalled and started fresh from the beginning.It wasnt until the motherboard got an upgrade/update from a site online,the problem appears to be fixed.

The pc has not restarted with this new sound card with the mobo upgrade.I will keep yas posted if it has indeed fixed the problem.

Thanks again for your time!

Pauldo

Glad to hear it was fixed.

If you are still looking, was that a BIOS update or a driver update?

Thanks


Pauldo

VP200

I believe it was a BIOS update.Im not 100% sure since I didnt do it.I will ask/find out and post back.Want to get the info exact so it can be online to help others too.Im still learning as I go as well.Thanks again!

Pauldo

Awesome.

Thanks for doing that.

Pauldo

VP200

Ok,the fix was in fact,a BIOS update to the momma board.
As far as I can understand it....

Thanks for all the help.