"No Audio Devices" Problem!

jak12132 · 01-30-2009, 03:03 PM

Can someone tell me how to fix my audio? I've tried what the "Sound Problems? Try These Things First." forum but nothing worked. I'm wondering if it's just a motherboard malfunction. It's not the actual speaker or the wire because it worked with my I-Pod. Is there any thing I can do(Not what "Sound Problems? Try These Things First." forum said)?

**Pauldo** · 01-30-2009, 05:45 PM

What's the problem?

Soundmax has it's share of problems some of which are fixed by newer drivers and Dell is notorious for shipping out new computers with really old sound drivers. Have you checked to see if you have the latest?

And was that 4 Gig of memory or something else?

Pauldo

jak12132 · 01-30-2009, 07:55 PM

No, we have the latest driver and we've uninstalled and reinstalled several times with no luck, and the diagnostics says that it is "Working Properly".

**Pauldo** · 01-30-2009, 08:38 PM

Ok?

Can you explain what the problem is?

I understand that you are probably at your wits end with this but it is terribly difficult to troubleshoot if you don't explain what is going on.

It would help to know when this started happening, were there any Windows updates that just occured?

Speaking of Windows update, I had a computer (still do, but I'm using a pci soundcard now) that would lose audio after every Windows update. Most annoying. The fix was to re-install the chipset drivers first than re-install the integrated sound drivers. I occasionally had to uninstall both to get it to work.

Pauldo

jak12132 · 01-31-2009, 04:09 PM

I haven't done windows update in a long time and I've tried uninstalling and reinstalling every device that has to do with the sound driver and the speakers. The actual speakers work though because they work with my I-Pod.

jak12132 · 01-31-2009, 04:10 PM

I've also opened the whole computer up and cleaned everything and also took everything out and put it back in and nothing happened!

**Pauldo** · 01-31-2009, 05:07 PM

I will assume that you have no sound at all. Is that right?

I know you said that you have gone thru the sticky posted on Sound Cards forum but I just want to make sure that you have checked to make sure that it is the default audio device in Control Panel >> Sounds and Audio Devices.

Soundmax requires DirectX 9 to be working properly. Sometimes it can get corrupted. Might be worthwhile to re-install it. You can download it here.

If that doesn't work than I would recommend re-installing the chipset drivers than re-install soundmax drivers and we can take it from there.

Let us know how it goes.

Pauldo

jak12132 · 01-31-2009, 06:11 PM

Well I have already re-installed the Chipset drivers and the Soundmax drivers but I will download DirectX 9. Thanks for your help so far.

01-30-2009, 03:03 PM	#1 (permalink)
jak12132 Registered User Join Date: Jan 2009 Posts: 28 OS: Windows XP My System	"No Audio Devices" Problem! Can someone tell me how to fix my audio? I've tried what the "Sound Problems? Try These Things First." forum but nothing worked. I'm wondering if it's just a motherboard malfunction. It's not the actual speaker or the wire because it worked with my I-Pod. Is there any thing I can do(Not what "Sound Problems? Try These Things First." forum said)? __________________ Geeks may be Geeks but I'm an *Uber Geek*

01-30-2009, 05:45 PM	#2 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: "No Audio Devices" Problem! What's the problem? Soundmax has it's share of problems some of which are fixed by newer drivers and Dell is notorious for shipping out new computers with really old sound drivers. Have you checked to see if you have the latest? And was that 4 Gig of memory or something else? Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]

01-30-2009, 07:55 PM	#3 (permalink)
jak12132 Registered User Join Date: Jan 2009 Posts: 28 OS: Windows XP My System	Re: "No Audio Devices" Problem! No, we have the latest driver and we've uninstalled and reinstalled several times with no luck, and the diagnostics says that it is "Working Properly". __________________ Geeks may be Geeks but I'm an *Uber Geek*

01-30-2009, 08:38 PM	#4 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: "No Audio Devices" Problem! Ok? Can you explain what the problem is? I understand that you are probably at your wits end with this but it is terribly difficult to troubleshoot if you don't explain what is going on. It would help to know when this started happening, were there any Windows updates that just occured? Speaking of Windows update, I had a computer (still do, but I'm using a pci soundcard now) that would lose audio after every Windows update. Most annoying. The fix was to re-install the chipset drivers first than re-install the integrated sound drivers. I occasionally had to uninstall both to get it to work. Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]

01-31-2009, 04:09 PM	#5 (permalink)
jak12132 Registered User Join Date: Jan 2009 Posts: 28 OS: Windows XP My System	Re: "No Audio Devices" Problem! I haven't done windows update in a long time and I've tried uninstalling and reinstalling every device that has to do with the sound driver and the speakers. The actual speakers work though because they work with my I-Pod. __________________ Geeks may be Geeks but I'm an *Uber Geek*

01-31-2009, 04:10 PM	#6 (permalink)
jak12132 Registered User Join Date: Jan 2009 Posts: 28 OS: Windows XP My System	Re: "No Audio Devices" Problem! I've also opened the whole computer up and cleaned everything and also took everything out and put it back in and nothing happened! __________________ Geeks may be Geeks but I'm an *Uber Geek*

01-31-2009, 05:07 PM	#7 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: "No Audio Devices" Problem! I will assume that you have no sound at all. Is that right? I know you said that you have gone thru the sticky posted on Sound Cards forum but I just want to make sure that you have checked to make sure that it is the default audio device in Control Panel >> Sounds and Audio Devices. Soundmax requires DirectX 9 to be working properly. Sometimes it can get corrupted. Might be worthwhile to re-install it. You can download it here. If that doesn't work than I would recommend re-installing the chipset drivers than re-install soundmax drivers and we can take it from there. Let us know how it goes. Pauldo __________________ SystemSpec \| Power Supply Info \| How to Post a Screen shot \| Speedfan[/center]

01-31-2009, 06:11 PM	#8 (permalink)
jak12132 Registered User Join Date: Jan 2009 Posts: 28 OS: Windows XP My System	Re: "No Audio Devices" Problem! Well I have already re-installed the Chipset drivers and the Soundmax drivers but I will download DirectX 9. Thanks for your help so far. __________________ Geeks may be Geeks but I'm an *Uber Geek*