Sound Problem in XP

Mitragorz · 01-22-2009, 06:55 PM

The device is a Creative SB Audigy 2 (WDM). My machine is a Dell Dimension XPS Gen 3 running Windows XP Pro.

I just reinstalled windows after not having done a reformat on this machine in almost five years. The install had some hang-ups, but I was able to work through them and get it done successfully.

Right away, I noticed my sound wasn't working, so I updated the drivers (the Device Manager showed a yellow ! and ? next to "Multimedia Audio Controller" under "Other Devices) by right-clicking that and choosing "Update Drivers." That worked, the sound was fixed. I proceeded to install the rest of the drivers. After the other drivers were finished installing, I noticed the sound was gone. I disabled the device, then enabled it again, but that didn't fix it. I wound up uninstalling the device completely and clicking "Scan for Hardware Changes" in Device Manager. This caused the yellow ! and ? to return next to "Multimedia Audio Controller." I followed the same steps as I did before (updated the drivers), but this time I was prompted to restart the computer to finish the install. I did that, and upon restart the sound was still absent. Sound fixed this time for good? I thought so... I shut down my machine for the night.

The next morning I booted up, and I again had no sound (see a trend here?) So, I uninstalled AGAIN and followed the same uninstall / reinstall steps. This time I was NOT prompted to restart and the sound works fine.

I need to do this every time I restart my machine. Sometimes, I can hear the first two or three notes of the "Welcome" music before the sound suts out.

This problem does not occur when I put the somputer into "Stand By" mode.

Any ideas as to what might be causing this? I suppose I can put the PC into Stand By mode instead of shutting down, but it's going to bug me know that my machine has a problem somewhere.

Thanks,
Nick

bigBonehead · 01-23-2009, 03:02 AM

Did you try to D/L a current driver from Creative?

Mitragorz · 01-24-2009, 10:54 AM

I thought that Windows automatically downloaded the most recent driver when I'd click "Update Driver," but I guess not. I downloaded the newest driver from Creative and now it works fine.

Thanks!

bigBonehead · 01-28-2009, 12:09 AM

Glad you got it figured out!

tjdnn8 · 03-01-2009, 09:33 AM

I have a similar problem except i don't have a sound card i have onbord and it says its working properly and i don't have internet i even have a advanced mother board and in volume control it has only 1 and its line in but i got to remember that i had problems installing windows too.

01-22-2009, 06:55 PM	#1 (permalink)
Mitragorz Registered User Join Date: Jan 2009 Posts: 24 OS: XP	Sound Problem in XP The device is a Creative SB Audigy 2 (WDM). My machine is a Dell Dimension XPS Gen 3 running Windows XP Pro. I just reinstalled windows after not having done a reformat on this machine in almost five years. The install had some hang-ups, but I was able to work through them and get it done successfully. Right away, I noticed my sound wasn't working, so I updated the drivers (the Device Manager showed a yellow ! and ? next to "Multimedia Audio Controller" under "Other Devices) by right-clicking that and choosing "Update Drivers." That worked, the sound was fixed. I proceeded to install the rest of the drivers. After the other drivers were finished installing, I noticed the sound was gone. I disabled the device, then enabled it again, but that didn't fix it. I wound up uninstalling the device completely and clicking "Scan for Hardware Changes" in Device Manager. This caused the yellow ! and ? to return next to "Multimedia Audio Controller." I followed the same steps as I did before (updated the drivers), but this time I was prompted to restart the computer to finish the install. I did that, and upon restart the sound was still absent. Sound fixed this time for good? I thought so... I shut down my machine for the night. The next morning I booted up, and I again had no sound (see a trend here?) So, I uninstalled AGAIN and followed the same uninstall / reinstall steps. This time I was NOT prompted to restart and the sound works fine. I need to do this every time I restart my machine. Sometimes, I can hear the first two or three notes of the "Welcome" music before the sound suts out. This problem does not occur when I put the somputer into "Stand By" mode. Any ideas as to what might be causing this? I suppose I can put the PC into Stand By mode instead of shutting down, but it's going to bug me know that my machine has a problem somewhere. Thanks, Nick

01-23-2009, 03:02 AM	#2 (permalink)
bigBonehead Registered User Join Date: Jan 2009 Location: Nasville, USA Posts: 26 OS: XP Pro 32bit	Re: Sound Problem in XP Did you try to D/L a current driver from Creative? __________________ You don't fully understand something until you can explain it to your Grandmother.:. A. Einstein

01-24-2009, 10:54 AM	#3 (permalink)
Mitragorz Registered User Join Date: Jan 2009 Posts: 24 OS: XP	Re: Sound Problem in XP I thought that Windows automatically downloaded the most recent driver when I'd click "Update Driver," but I guess not. I downloaded the newest driver from Creative and now it works fine. Thanks!

01-28-2009, 12:09 AM	#4 (permalink)
bigBonehead Registered User Join Date: Jan 2009 Location: Nasville, USA Posts: 26 OS: XP Pro 32bit	Re: Sound Problem in XP Glad you got it figured out! __________________ You don't fully understand something until you can explain it to your Grandmother.:. A. Einstein

03-01-2009, 09:33 AM	#5 (permalink)
tjdnn8 Registered User Join Date: Mar 2009 Posts: 1 OS: xp pro	Re: Sound Problem in XP I have a similar problem except i don't have a sound card i have onbord and it says its working properly and i don't have internet i even have a advanced mother board and in volume control it has only 1 and its line in but i got to remember that i had problems installing windows too.