kersh88

Hello,

I have recently done a clean install of windows xp and now there is no sound. Which to me means there are no sound drivers. I downloaded realtek AC97 which i identified as thedriver i need but each time it gets half way and the system crashes.

does anybody know what i can do?

Thanks

BCCOMP

Hi,
What is the make and model of your PC?
Are you sure you have a AC97 Realtek sound card?
Bill

kersh88

Well it is an e machines computer but it got clutterd so i did a full clean install of xp.
I know that it is an on board sound card but i have been told that realtek is best driver to use.

I have downloaded Everest and this is the report for my pc:

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer ADMIN
Generator Owner
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2008-12-07
Time 13:48


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ADMIN
User Name Owner

Motherboard:
CPU Type Intel Celeron D 345, 3066 MHz (23 x 133)
Motherboard Name Intel Plumb Island D845EPI / Sea Breeze D845GVSR / Villanova D845GLVA
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 502 MB (PC3200 DDR SDRAM)
BIOS Type AMI (10/05/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor Proview 565 (FGOJ4B0308593)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Controller
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive ST380011A (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVDRAM GSA-4163B (DVD+R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-RAM:5x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76308 MB (69444 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.0.7)
Modem Smart Link 56K Voice Modem

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

BCCOMP

Hi,
Can you give me the model # of your E-Machine?
Did you install the Chipset driver first?
Bill

kersh88

On the front of the tower it says 4250 as the model #

I'm not sure what i did before the install now.

BCCOMP

Hi,
Chipset Driver Here:
http://downloadcenter.intel.com/Deta...ition&lang=eng

Audio:
http://downloadcenter.intel.com/Deta...ition&lang=eng

If the Setup exe fails do a manual install of the driver through the device manager. Extract the file to a folder so you know where it is.
Bill

kersh88

Hello.

Thank you for your help. I have attempted this procedure a few times and each attempt comes up with the same result.

It seems that even in the manual install the system will still crash as it gets to the end of the installation.

I've reached the end of my knowledge and have no idea what to do.

BCCOMP

Have you installed the chipset driver?
Do you have XP SP2 installed?
If you have installed various Realtek drivers you may have conflicts.
Remove any Realtek drivers from add/remove programs and in the Device Manager.
Run this program to remove any traces:
http://www.guru3d.com/category/driversweeper/

Once this is done, Please go to your device manager and post any errors (yellow !).
You may have other drivers that may need to be installed before the Audio driver.
Bill

kersh88

I've done all of the above now. I ran the drivesweeper program but it says file cannot be found when i click clean on realtek.

I also restarted the system after thinking i had got rid of all traces but after rebooting it wanted to install AC97 again.

BCCOMP

Select cancel if the new hardware wizard appears.
Go to the device manager and post any errors (yellow !)
Bill

kersh88

the only errors that appear is on the multimedia audio controller

BCCOMP

Ok,
Can you look at the rear of the tower and see if there is a tag.
Post the model # on the tag. I want to see what E-Machine is using for a driver.
Bill

kersh88

the model no says emachines 4250. The serial number is qm65160401177

BCCOMP

Try this driver
http://support.thetechguys.com/layout.aspx?ID={bd5761dd-1256-4bbe-a1a2-44460c1fd0e5}&CatID={94806e96-7daf-42d1-bdd4-d67d3b414174}
Bill

kersh88

sorry no luck it comes up with an error half way through the install

BCCOMP

What is the error you are getting?

kersh88

Tool for Driver Update has encountered a problem and needs to close. We are sorry for the inconvenience.

its the usual xp send error report/Don'tsend window

BCCOMP

Do you have MS Installer 3.1 installed:
http://www.microsoft.com/downloads/d...displaylang=en

You may need this driver MS UAA before you install the Audio:
http://geekswithblogs.net/lorint/arc.../11/81540.aspx
Scroll down the list to Q888111
Select XP SP2 and download and install the UAA driver.
Then reinstall the Audio driver I posted in thread #14.
Bill

kersh88

No Luck. Did all you said but still no sound.

Is it the version of the bios?

BCCOMP

Hi,
Did you install the Chipset driver?
Can you attach the full Everest report to the thread?
Copy it to notepad and attach it to the thread under Go Advance.
Bill