[SOLVED] My Sound Doesn't Work!!!!

radeon1600 · 11-24-2008, 06:37 PM

my sound has not been working for about 8 months. I've looked for sound drivers and other things but still no help. I got a sound card too but no dice...if theres anyone out there who can help me out let me know.

**BCCOMP** · 11-24-2008, 08:41 PM

Hi Radeon1600,
What is the make and model of this computer?
Do you have any errors in the Device Manager?
What version/SP is your operating system?
What is your new sound card (Make/Model)?
Bill

radeon1600 · 11-27-2008, 04:54 PM

Model: i had the computer custom made and the mother board says foxconn
Device Manager: I dont think there are any errors
Operating Systems:Microsft Windows XP
Media Center Edition
Version 2002
Service Pack 2
and a friend of mine change the pc to look like a mac but i dont think that effects the sound

Manufactured and supported by: FlyakiteOSX
Intel(R)
Pentium(R) 4 CPU 3.06GHz
3.07 GHz, 512 MB of RAM
Physical Address Extension

the black looking chip on the sound card says:C3DX
HSP56
CMI8738/PCI-SX
HRTF Audio Com
MF2GR-037D
0219UGG1EB

**BCCOMP** · 11-27-2008, 08:23 PM

Hi,
In your Device Manager the errors will show with a yellow!.
Do you know the Model number of the Foxconn motherboard?
Does the motherboard have On-Board sound?

Uninstall all sound card drivers in Add/Remove Programs and in the Device Manager.

Install the UAA Driver:
http://www.mediafire.com/?4ben9zlesng

Your sound card is a C-Media
Try this Driver:
http://www.download.com/C-Media-CMI8...dlPid=10495783

Extract the driver to folder and run the Setup exe.

Let me know how you make out.
Bill

radeon1600 · 11-29-2008, 09:54 AM

There aren't any device manger errors on the computer
I found different barcode numbers on the foxconn mother board its
-UYFQ60106741 PC 661FX7MI-RS
-02-01000509-501

Pheonix Bios
D686 BIOS-273923966
and im not sure if the mother board has On-Board sound

**BCCOMP** · 11-29-2008, 07:33 PM

Hi,
I need to narrow this board down and see what you have for hardware.
Can you run Everest under my signature and attach the report to the thread.
Bill

radeon1600 · 11-30-2008, 05:35 PM

do you have any other way i can contact you like msn or something because this is taking forever...but i will still download the program

radeon1600 · 11-30-2008, 05:41 PM

this program is pretty good i can most of theinformation about teh computer

**BCCOMP** · 11-30-2008, 05:44 PM

Hi Radeon1600,
Sorry TSF does not support E-mail or other options to resolve issues.
If you can run Everest and attach the report to the thread it will help me "see" what hardware you have so I can give you the correct driver to resolve this issue.
I know you maybe frustrated, but the prior info you have given does not allow me to "see" what you have.
Please be patient.
Bill

radeon1600 · 11-30-2008, 05:48 PM

I've attached the quick report...

**BCCOMP** · 11-30-2008, 06:03 PM

Hi Radeon1600,
I need the full report attached as it does not state all your Hardware.
Also you have XP Media Center addition and from what I can "see" from the quick report with NO SP.
You will need SP2 (Do Not install SP3 Yet).
Bill

radeon1600 · 11-30-2008, 06:06 PM

here is the longer hardware report

**BCCOMP** · 11-30-2008, 06:41 PM

Hi,
Thanks for the report. You have Microsoft Windows XP Media Center Edition Service Pack 2.
If there are no issues with your motherboard, you have a Realtek AC97 Audio ON-Board Audio.
Remove Any PCI Audio cards (ADD On sound CARDS) you have installed
You need to remove ALL previous sound drivers in ADD/Remove Programs and in the Device Manager.
Run this program to remove any traces of "old" sound drivers:
http://www.guru3d.com/category/driversweeper/

Once this is done Go into your BIOS Setup and besure your ON-BOARD sound (AC97) is Enabled)

Go to this site and install Q8881111 for SP2:
http://geekswithblogs.net/lorint/arc.../11/81540.aspx

Your sound driver is here:
http://www.foxconnchannel.com/suppor...D=en-us0001191
Extract the driver to a folder and run the Setup exe. file
or
http://www.realtek.com.tw/DOWNLOADS/...&GetDown=false
Let me know how you make out.
Bill

radeon1600 · 11-30-2008, 09:10 PM

my mutlimedia audio control has the yellow error sign but i will still try to install the new driver and also the driver sweeper wont let me clean my realtek because ti says the file doesnt exist.

**BCCOMP** · 11-30-2008, 09:17 PM

Your mutlimedia audio control is your Sound Card.
If drive sweeper did not find anything then you should be ok.
Just besure to install the drivers (in order) that I posted in thread #13.
Bill

radeon1600 · 11-30-2008, 09:58 PM

yea its not working...i installed the foxconnchannel one and i tried to download the realtek.com one but my computer still has no sound

radeon1600 · 11-30-2008, 10:02 PM

how do i get to the bios...

**BCCOMP** · 11-30-2008, 10:15 PM

Usually by hitting a key (ex. DEL, ESC, F1, F2) upon booting up the PC, but before you enter windows.
You model may tell you to press such a key when you first Boot up the PC.
Bill

radeon1600 · 12-01-2008, 07:09 PM

yea the sound works again thank you very much...now another thing getting new speakers...i want really loud ones with lots of bass... any suggestions?

**BCCOMP** · 12-01-2008, 07:48 PM

Hi Radeon

,
Glad to hear you can hear again

.
I just use the standard 3 speaker setup (2 speakers, 1 Bass box).
I had a 5.1 Surround system, Creative Labs but I broke to many windows with it

Bill

11-24-2008, 06:37 PM	#1 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	[SOLVED] My Sound Doesn't Work!!!! my sound has not been working for about 8 months. I've looked for sound drivers and other things but still no help. I got a sound card too but no dice...if theres anyone out there who can help me out let me know.

11-24-2008, 08:41 PM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Hi Radeon1600, What is the make and model of this computer? Do you have any errors in the Device Manager? What version/SP is your operating system? What is your new sound card (Make/Model)? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-27-2008, 04:54 PM	#3 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	Re: My Sound Doesn't Work!!!! Model: i had the computer custom made and the mother board says foxconn Device Manager: I dont think there are any errors Operating Systems:Microsft Windows XP Media Center Edition Version 2002 Service Pack 2 and a friend of mine change the pc to look like a mac but i dont think that effects the sound Manufactured and supported by: FlyakiteOSX Intel(R) Pentium(R) 4 CPU 3.06GHz 3.07 GHz, 512 MB of RAM Physical Address Extension the black looking chip on the sound card says:C3DX HSP56 CMI8738/PCI-SX HRTF Audio Com MF2GR-037D 0219UGG1EB

11-27-2008, 08:23 PM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Hi, In your Device Manager the errors will show with a yellow!. Do you know the Model number of the Foxconn motherboard? Does the motherboard have On-Board sound? Uninstall all sound card drivers in Add/Remove Programs and in the Device Manager. Install the UAA Driver: http://www.mediafire.com/?4ben9zlesng Your sound card is a C-Media Try this Driver: http://www.download.com/C-Media-CMI8...dlPid=10495783 Extract the driver to folder and run the Setup exe. Let me know how you make out. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-29-2008, 09:54 AM	#5 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	Re: My Sound Doesn't Work!!!! There aren't any device manger errors on the computer I found different barcode numbers on the foxconn mother board its -UYFQ60106741 PC 661FX7MI-RS -02-01000509-501 Pheonix Bios D686 BIOS-273923966 and im not sure if the mother board has On-Board sound

11-29-2008, 07:33 PM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Hi, I need to narrow this board down and see what you have for hardware. Can you run Everest under my signature and attach the report to the thread. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-30-2008, 05:35 PM	#7 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	Re: My Sound Doesn't Work!!!! do you have any other way i can contact you like msn or something because this is taking forever...but i will still download the program

11-30-2008, 05:41 PM	#8 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	Re: My Sound Doesn't Work!!!! this program is pretty good i can most of theinformation about teh computer

11-30-2008, 05:44 PM	#9 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Hi Radeon1600, Sorry TSF does not support E-mail or other options to resolve issues. If you can run Everest and attach the report to the thread it will help me "see" what hardware you have so I can give you the correct driver to resolve this issue. I know you maybe frustrated, but the prior info you have given does not allow me to "see" what you have. Please be patient. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-30-2008, 06:03 PM	#11 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Hi Radeon1600, I need the full report attached as it does not state all your Hardware. Also you have XP Media Center addition and from what I can "see" from the quick report with NO SP. You will need SP2 (Do Not install SP3 Yet). Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-30-2008, 06:41 PM	#13 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Hi, Thanks for the report. You have Microsoft Windows XP Media Center Edition Service Pack 2. If there are no issues with your motherboard, you have a Realtek AC97 Audio ON-Board Audio. Remove Any PCI Audio cards (ADD On sound CARDS) you have installed You need to remove ALL previous sound drivers in ADD/Remove Programs and in the Device Manager. Run this program to remove any traces of "old" sound drivers: http://www.guru3d.com/category/driversweeper/ Once this is done Go into your BIOS Setup and besure your ON-BOARD sound (AC97) is Enabled) Go to this site and install Q8881111 for SP2: http://geekswithblogs.net/lorint/arc.../11/81540.aspx Your sound driver is here: http://www.foxconnchannel.com/suppor...D=en-us0001191 Extract the driver to a folder and run the Setup exe. file or http://www.realtek.com.tw/DOWNLOADS/...&GetDown=false Let me know how you make out. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 11-30-2008 at 06:43 PM.

11-30-2008, 09:10 PM	#14 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	Re: My Sound Doesn't Work!!!! my mutlimedia audio control has the yellow error sign but i will still try to install the new driver and also the driver sweeper wont let me clean my realtek because ti says the file doesnt exist.

11-30-2008, 09:17 PM	#15 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Your mutlimedia audio control is your Sound Card. If drive sweeper did not find anything then you should be ok. Just besure to install the drivers (in order) that I posted in thread #13. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-30-2008, 09:58 PM	#16 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	Re: My Sound Doesn't Work!!!! yea its not working...i installed the foxconnchannel one and i tried to download the realtek.com one but my computer still has no sound

11-30-2008, 10:02 PM	#17 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	Re: My Sound Doesn't Work!!!! how do i get to the bios...

11-30-2008, 10:15 PM	#18 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Usually by hitting a key (ex. DEL, ESC, F1, F2) upon booting up the PC, but before you enter windows. You model may tell you to press such a key when you first Boot up the PC. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

12-01-2008, 07:09 PM	#19 (permalink)
radeon1600 Registered User Join Date: Nov 2008 Posts: 20 OS: xp	Re: My Sound Doesn't Work!!!! yea the sound works again thank you very much...now another thing getting new speakers...i want really loud ones with lots of bass... any suggestions?

12-01-2008, 07:48 PM	#20 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,040 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: My Sound Doesn't Work!!!! Hi Radeon, Glad to hear you can hear again. I just use the standard 3 speaker setup (2 speakers, 1 Bass box). I had a 5.1 Surround system, Creative Labs but I broke to many windows with it Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan