Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start

John D2 · 10-09-2008, 10:17 AM

Hey,

I just got my laptop back from being fixed and I had to reinstall windows xp but now my sound isn't working.

I have installed the latest driver from the realtek site but when I go into the device info it gives the following info:

This device cannot start. (Code 10)

IN the audio properties it says the driver is enabled and functioning properly.

Does anyone know what could be wrong and what I can do?

Thanks a lot

**Pauldo** · 10-09-2008, 12:41 PM

What's the laptop make and model #?

Have you looked on your laptop manufacturers website for audio drivers?

Pauldo

John D2 · 10-09-2008, 01:48 PM

Hey Pauldo,

Its an advent 7109B - I downloaded the driver from the tech guys site and from the realtek site.

The driver says it is enabled and functioning properly so Im not sure if the problem would be because of it, could it be anything else?

Thanks Pauldo

**Pauldo** · 10-09-2008, 05:00 PM

Was this the tech guys site?

http://support.thetechguys.com/layout.aspx?ID={560ea9e5-de28-43c6-8220-3ebad33008b8}&CatID={11291589-3afa-4de7-ac5a-ab11bde35234}

Pauldo

coolday · 10-10-2008, 03:07 AM

go the official site and get the driver

John D2 · 10-10-2008, 03:41 AM

Yeah thats the same place I got the driver from on the tech guys site Pauldo.

coolday, thetechguys is an official site for advent, advent is a brand owned by DSG (Which The Tech Guys is part of).

I also downloaded from the RealTek site and that didn't work.

**Pauldo** · 10-10-2008, 09:32 AM

Well, that is going to make things difficult.

Is your Realtek HD Audio Control Panel running?

Have you tried to uninstall, reboot, and let it install again?

Pauldo

John D2 · 10-10-2008, 10:10 AM

Hey Pauldo,

I just noticed the control panel isn't running - Can I bring it upmyself?

I had a look in the program files but didnt see a program for the panel.

I tried to uninstall it a few times and restarted and it did find it and reinstalled but still the same error.

Thanks again

dai · 10-10-2008, 10:28 AM

try this one
http://america.giga-byte.com/FileLis...rosoft_bus.exe

**Pauldo** · 10-10-2008, 10:30 AM

Give this a shot.

http://www.microsoft.com/downloads/details.aspx?familyid=74AD4188-3131-429C-8FCB-F7B3B0FD3D86&displaylang=en

Pauldo

John D2 · 10-10-2008, 01:19 PM

I have installed that Pauldo :)

I have the other download going now dai, their server is just going pretty slow so its going to take a while.

Thanks again!!

coolday · 10-11-2008, 02:56 AM

Some new audio drivers require Microsoft UAA driver before installing the sound driver

10-09-2008, 10:17 AM	#1 (permalink)
John D2 Registered User Join Date: Apr 2007 Posts: 25 OS: XP	Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start Hey, I just got my laptop back from being fixed and I had to reinstall windows xp but now my sound isn't working. I have installed the latest driver from the realtek site but when I go into the device info it gives the following info: This device cannot start. (Code 10) IN the audio properties it says the driver is enabled and functioning properly. Does anyone know what could be wrong and what I can do? Thanks a lot

10-09-2008, 12:41 PM	#2 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start What's the laptop make and model #? Have you looked on your laptop manufacturers website for audio drivers? Pauldo

10-09-2008, 01:48 PM	#3 (permalink)
John D2 Registered User Join Date: Apr 2007 Posts: 25 OS: XP	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start Hey Pauldo, Its an advent 7109B - I downloaded the driver from the tech guys site and from the realtek site. The driver says it is enabled and functioning properly so Im not sure if the problem would be because of it, could it be anything else? Thanks Pauldo

10-09-2008, 05:00 PM	#4 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start Was this the tech guys site? http://support.thetechguys.com/layout.aspx?ID={560ea9e5-de28-43c6-8220-3ebad33008b8}&CatID={11291589-3afa-4de7-ac5a-ab11bde35234} Pauldo

10-10-2008, 03:07 AM	#5 (permalink)
coolday Registered User Join Date: Jul 2005 Posts: 337 OS: WINDOWS XP PRO	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start go the official site and get the driver __________________ *cday ... "Learn 2 Share N Share 2 Learn"* Please add a thanks if I may ever help you

10-10-2008, 03:41 AM	#6 (permalink)
John D2 Registered User Join Date: Apr 2007 Posts: 25 OS: XP	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start Yeah thats the same place I got the driver from on the tech guys site Pauldo. coolday, thetechguys is an official site for advent, advent is a brand owned by DSG (Which The Tech Guys is part of). I also downloaded from the RealTek site and that didn't work.

10-10-2008, 09:32 AM	#7 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start Well, that is going to make things difficult. Is your Realtek HD Audio Control Panel running? Have you tried to uninstall, reboot, and let it install again? Pauldo

10-10-2008, 10:10 AM	#8 (permalink)
John D2 Registered User Join Date: Apr 2007 Posts: 25 OS: XP	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start Hey Pauldo, I just noticed the control panel isn't running - Can I bring it upmyself? I had a look in the program files but didnt see a program for the panel. I tried to uninstall it a few times and restarted and it did find it and reinstalled but still the same error. Thanks again

10-10-2008, 10:28 AM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start try this one http://america.giga-byte.com/FileLis...rosoft_bus.exe __________________

10-10-2008, 10:30 AM	#10 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start Give this a shot. http://www.microsoft.com/downloads/details.aspx?familyid=74AD4188-3131-429C-8FCB-F7B3B0FD3D86&displaylang=en Pauldo

10-10-2008, 01:19 PM	#11 (permalink)
John D2 Registered User Join Date: Apr 2007 Posts: 25 OS: XP	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start I have installed that Pauldo :) I have the other download going now dai, their server is just going pretty slow so its going to take a while. Thanks again!!

10-11-2008, 02:56 AM	#12 (permalink)
coolday Registered User Join Date: Jul 2005 Posts: 337 OS: WINDOWS XP PRO	Re: Realtek ALC861 High Definition Audio / Error code 10 This Device Cannot Start Some new audio drivers require Microsoft UAA driver before installing the sound driver __________________ *cday ... "Learn 2 Share N Share 2 Learn"* Please add a thanks if I may ever help you