Tecra A7 no sound

gman74 · 10-06-2008, 04:59 PM

i have a Toshiba tecra a7 model PTA7IC-LL20IE im new to this site and hope someone can help.I have tried for a long time to solve my own problem(months) with lots of surfing for info but nothing.Im not a computer master so baby steps please.
what did i do,well my computer was running slow so i reformated it,it was my brother inlaws way back in the day.
So it works well now but i have had no sound for months LOL not funny.Any ways i have no boot disk,Under disk manager under other devices,pci device has a question mark ,other than that all looks good.

PLEASE HELP any one

**Pauldo** · 10-07-2008, 11:59 AM

When you reformatted, did you use the discs that came with the computer? If not what did you use.

What does it say under Control Panel --> Sounds and Audio Devices --> Audio --> Sound playback?

Pauldo

gman74 · 10-09-2008, 02:53 PM

No i did not,I dont have any of the discs for my laptop I've had it for a few years and before that it was my brother in laws,hes 22 and careless LOL who knows where they are.
I used windows pro and got the drivers i needed from toshiba web site to reformat my compute
under Control Panel --> Sounds and Audio Devices --> Audio --> Sound playback its grey out and says no play back devices.

thanks for the reply Pauldo.

**Pauldo** · 10-09-2008, 09:09 PM

This is probably not it but go to Start --> Control Panel --> Administrative Tools --> Component Services --> Services and look for Windows Audio. It should have a Startup Type of Automatic and be started. If, by chance, that it is not, switch it to automatic and start her up.

Pauldo

gman74 · 10-10-2008, 02:43 PM

No its not the prob.Thanks though.

**Pauldo** · 10-10-2008, 06:47 PM

Well, sound properties that are greyed out usually means that the audio drivers are not installed, not installed correctly or corrupted. Have you tried re-installing the audio drivers?
If that doesn't work, try un-installing your sound 'card', rebooting and installing audio drivers. If that doesn't work try audio drivers directly from Realtek.

If that doesn't work, hopefully someone else can suggest something as I am running out of ideas.

Pauldo

10-06-2008, 04:59 PM	#1 (permalink)
gman74 Registered User Join Date: Oct 2008 Posts: 3 OS: xp	Tecra A7 no sound i have a Toshiba tecra a7 model PTA7IC-LL20IE im new to this site and hope someone can help.I have tried for a long time to solve my own problem(months) with lots of surfing for info but nothing.Im not a computer master so baby steps please. what did i do,well my computer was running slow so i reformated it,it was my brother inlaws way back in the day. So it works well now but i have had no sound for months LOL not funny.Any ways i have no boot disk,Under disk manager under other devices,pci device has a question mark ,other than that all looks good. PLEASE HELP any one

10-07-2008, 11:59 AM	#2 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Tecra A7 no sound When you reformatted, did you use the discs that came with the computer? If not what did you use. What does it say under Control Panel --> Sounds and Audio Devices --> Audio --> Sound playback? Pauldo

10-09-2008, 02:53 PM	#3 (permalink)
gman74 Registered User Join Date: Oct 2008 Posts: 3 OS: xp	Re: Tecra A7 no sound No i did not,I dont have any of the discs for my laptop I've had it for a few years and before that it was my brother in laws,hes 22 and careless LOL who knows where they are. I used windows pro and got the drivers i needed from toshiba web site to reformat my compute under Control Panel --> Sounds and Audio Devices --> Audio --> Sound playback its grey out and says no play back devices. thanks for the reply Pauldo.

10-09-2008, 09:09 PM	#4 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Tecra A7 no sound This is probably not it but go to Start --> Control Panel --> Administrative Tools --> Component Services --> Services and look for Windows Audio. It should have a Startup Type of Automatic and be started. If, by chance, that it is not, switch it to automatic and start her up. Pauldo

10-10-2008, 02:43 PM	#5 (permalink)
gman74 Registered User Join Date: Oct 2008 Posts: 3 OS: xp	Re: Tecra A7 no sound No its not the prob.Thanks though.

10-10-2008, 06:47 PM	#6 (permalink)
Pauldo Enthusiast Join Date: Jun 2008 Location: Seattle, Washington Posts: 1,444 OS: winXP Pro sp3 My System	Re: Tecra A7 no sound Well, sound properties that are greyed out usually means that the audio drivers are not installed, not installed correctly or corrupted. Have you tried re-installing the audio drivers? If that doesn't work, try un-installing your sound 'card', rebooting and installing audio drivers. If that doesn't work try audio drivers directly from Realtek. If that doesn't work, hopefully someone else can suggest something as I am running out of ideas. Pauldo