i can't hear no sound.

philroy · 09-27-2008, 06:55 AM

I have a (HP Media Center PC m7767c) with Windows Vista Ultimate,
My sound card is(Realtek High Definition) intergrated on MotherBoard.
I bought this computer in March 2007.
Last week 8-22-07 my sound just went out. Tried everything to find the problem, also talked to (8)HP Tech. but no help! Just a repeat of what the first Tech had me to do.What A joke.I also set my Computer back in time to when I first set it up, still no sound. Checked everything it states this(This device is working properly) even did a test
(Speak/Midi Interactive Test) Still no sound,but it did give me an error code
(SC316-20W) Can anyone tell me what this code means? I need help now!!!

dai · 09-27-2008, 11:38 AM

SC316-20W indicates a problem with the onboard chip according to hp
pop in a sound card if the computers out of warranty

09-27-2008, 06:55 AM	#1 (permalink)
philroy Registered User Join Date: Sep 2008 Posts: 1 OS: window vista	i can't hear no sound. I have a (HP Media Center PC m7767c) with Windows Vista Ultimate, My sound card is(Realtek High Definition) intergrated on MotherBoard. I bought this computer in March 2007. Last week 8-22-07 my sound just went out. Tried everything to find the problem, also talked to (8)HP Tech. but no help! Just a repeat of what the first Tech had me to do.What A joke.I also set my Computer back in time to when I first set it up, still no sound. Checked everything it states this(This device is working properly) even did a test (Speak/Midi Interactive Test) Still no sound,but it did give me an error code (SC316-20W) Can anyone tell me what this code means? I need help now!!!

09-27-2008, 11:38 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,546 OS: win 7 32x 64x rtm	Re: i can't hear no sound. SC316-20W indicates a problem with the onboard chip according to hp pop in a sound card if the computers out of warranty __________________