Audio drivers work properly but no sound. - Page 2

**eneles** · 06-22-2008, 04:38 AM

Uninstall iPod/iTunes software.

If that doesn't help:
Remove all sound drivers in Device manager (including Microsoft UAA bus driver if installed - you have to click View >> Show hidden devices to see it).
Uninstall SoundMan in Control panel >> Add or remove programs.

Then install the latest Realtek driver (2008/6/18): http://www.realtek.com.tw/Downloads/...&GetDown=false

teapee28 · 06-22-2008, 10:02 AM

I can not find soundman in the add or remove programs list.

**eneles** · 06-22-2008, 10:54 AM

Skip that step.

teapee28 · 06-22-2008, 11:15 AM

I installed the new driver but it still doesn't work.

**eneles** · 06-23-2008, 08:05 AM

I'm out of ideas...

A system recovery (not a destructive recovery) seems to be the best option.
If you choose to do that - please back up the "My Documents" folder (and other important files).

Instructions: http://h10025.www1.hp.com/ewfrf/wc/d...=15929&lang=en

teapee28 · 06-23-2008, 12:07 PM

Thanks for the help anyway.

teapee28 · 06-24-2008, 07:40 AM

Don't know how or why but the system recovery returned my sound. thanks.

**eneles** · 06-24-2008, 07:52 AM

Good news.

There are probably XP updates to install now.
Try to install them 1 at a time to see which one messes the sound up (you can always uninstall it to get the sound back).

06-22-2008, 04:38 AM	#21 (permalink)
eneles Serf Join Date: Jan 2007 Posts: 22,291 OS: Xp	Re: Audio drivers work properly but no sound. Uninstall iPod/iTunes software. If that doesn't help: Remove all sound drivers in Device manager (including Microsoft UAA bus driver if installed - you have to click View >> Show hidden devices to see it). Uninstall SoundMan in Control panel >> Add or remove programs. Then install the latest Realtek driver (2008/6/18): http://www.realtek.com.tw/Downloads/...&GetDown=false

06-22-2008, 10:02 AM	#22 (permalink)
teapee28 Registered User Join Date: Nov 2007 Posts: 18 OS: xp	Re: Audio drivers work properly but no sound. I can not find soundman in the add or remove programs list.

06-22-2008, 10:54 AM	#23 (permalink)
eneles Serf Join Date: Jan 2007 Posts: 22,291 OS: Xp	Re: Audio drivers work properly but no sound. Skip that step.

06-22-2008, 11:15 AM	#24 (permalink)
teapee28 Registered User Join Date: Nov 2007 Posts: 18 OS: xp	Re: Audio drivers work properly but no sound. I installed the new driver but it still doesn't work.

06-23-2008, 08:05 AM	#25 (permalink)
eneles Serf Join Date: Jan 2007 Posts: 22,291 OS: Xp	Re: Audio drivers work properly but no sound. I'm out of ideas... A system recovery (not a destructive recovery) seems to be the best option. If you choose to do that - please back up the "My Documents" folder (and other important files). Instructions: http://h10025.www1.hp.com/ewfrf/wc/d...=15929&lang=en

06-23-2008, 12:07 PM	#26 (permalink)
teapee28 Registered User Join Date: Nov 2007 Posts: 18 OS: xp	Re: Audio drivers work properly but no sound. Thanks for the help anyway.

06-24-2008, 07:40 AM	#27 (permalink)
teapee28 Registered User Join Date: Nov 2007 Posts: 18 OS: xp	Re: Audio drivers work properly but no sound. Don't know how or why but the system recovery returned my sound. thanks.

06-24-2008, 07:52 AM	#28 (permalink)
eneles Serf Join Date: Jan 2007 Posts: 22,291 OS: Xp	Re: Audio drivers work properly but no sound. Good news. There are probably XP updates to install now. Try to install them 1 at a time to see which one messes the sound up (you can always uninstall it to get the sound back).