LambdaLynx

I called up the place that replaced the motherboard, and one of their people went through many things with me...we came to some possible conclusions, although none are for sure I suppose. It doesn't seem to be a problem with the sound card, as there is nothing under Device Manager, under the Sound devices category, that has a yellow ? mark/exclamation point next to it (there is an Unknown Device category, but that's not under the Sound category obviously....and I think it has to do with me connecting a Firewire cable to a port on the back of my PC recently to try and transfer some DV video camera footage..which did not work, and gave me some message about my device malfunctioning..I guess I digress, but that just in case it could be a factor in this audio problem).

Youtube audio does not work, neither does an MP3 audio file from my hard drive. Nothing is muted under the Volume thing (that I get to by clicking on the speaker icon next to the Date/Time), except for Microphone and Auxillary.

One thing I should maybe mention is that, before this new motherboard was installed, I had two sound device drivers or managers installed, I think....one was for the Creative SB X-Fi Audio, and the other was called Realtek something. I didn't really mean to install the Realtek one originally, but it was on a CD that came with my PC in the first place, and I had thought it was important...anyway, since then I had to have either one or the other selected as my Audio device, and I'm not positive, but I think it was the Realtek one. The thing is, now I don't see any trace of the Realtek device/drivers/whatever remaining. No icon down by the Date/Time, like I think there used to be, and it is not listed on that screen where I can select an audio device. Only SB X-Fi Audio.

I've had problems with audio before, including a problem similar to this one....I seem to remember a fairly simple solution...I cannot recall it, though... =/

dai

reinstall the creative drivers and software

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LambdaLynx

=P I gotta dig those out...I will have to do that when I have more time, and then I'll reply if again in a bit if I get it figured out...thanks!

LambdaLynx

I do not have a good idea where my original CDs are (or if I even had original CDs).

I tried looking on Creative's website, but there are so many different variations on the X-Fi that I cannot figure out which one is mine for sure. Mine just says "SB X-Fi Audio", and I'm pretty sure it's the Soundblaster, but I cannot figure out which link to click on when I delve into the Drivers section on Creative's website.

I may just bring it into my local computer store, and maybe they can hopefully tell me something without them having to look at it, and me having to pay =| Otherwise, I don't know what I'm going to do, if I cannot find those CDs, except for possibly buying a new sound card... :P

dai

drivers and applications here
http://us.creative.com/support/downl...pe=0&x=32&y=11

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LambdaLynx

I just downloaded and installed the drivers on the top of that page in the link, and the sound still does not work. I went into the SB X-Fi Volume Panel (down by the date and time), and went into the THX Setup Console section, then went to 'Diagnose'. It did some tests, and here are the results:

Creative Diagnostics Test Log
Detected device:
SB X-Fi [E800]

Tested device:SB X-Fi [E800]
05/17/2008 09:05:58AM Drivers Tests Pass
05/17/2008 0902AM Windows Multimedia Tests Pass
05/17/2008 0903AM DirectSound Tests Pass

So I still don't know what the problem is :P

dai

check the speakers are plugged into the correct ports on the card

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LambdaLynx

I've checked, and even tried plugging it into the other available (and similar-looking) ports nearby (the guy from the computer place told me to try that, although he just told me to try a black one..I tried the other colors as well, but none worked). Maybe this motherboard and these speakers just do not work together. Though I have tried another set of speakers, as well as a headset, and none work.

It must be something simple...when I press the Power button on the main larger speaker of the the three that I have set up, it makes this one quiet and brief 'zmm' sort of noise that it always did before, except now, of course, I get no sound after that...

LambdaLynx

Finally...I just tried plugging it into a port on the very bottom of the back of my computer, and it works...which is something I thought I already tried before..

Thanks very much for your help thus far, looks like I'm good now!

dai

if you were plugging in at the top it would be the onboard
the sound card is at the bottom

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