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Sound Cards Sound card support forum; Creative Labs, Turtle Beach, AOpen

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Old 04-22-2008, 01:56 PM   #1 (permalink)
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OS: vista


Headphone Jack Volume

Getting most of the main issues of the new computer settled, but I have a minor question about the volume on a headphone jack. Not sure if this is handled by the sound card or another setting. I have a Realtek Sound Card with the Realtek HD Sound Card Manager. It has speakers that come out the back, with their own volume control, and attached to the speaker jack and to a USB port. The headphone jack is on the front of an EMachines unit. I have all of the volume settings I can find maxed out, but the headphone jack sound volume is too soft. Do I have to have headphones with their own volume control, just like I have on the speakers, with this sound card? Or is there another place to adjust that?

I looked through the hardware devices to get the model of the Sound Card, but couldn't find it. Probably there, ... but I wasn't sure where that info would be.

Thanks,

Jeff
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Old 04-24-2008, 04:51 PM   #2 (permalink)
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Re: Headphone Jack Volume

Just to update. Contacted emachines and they ran me through a test to see that the headphone jack was working right. It was. Said it was likely a problem with my headphones not being Vista compliant, and that I may have to get new ones with their own power supply, or I guess a USB plug in addition to the headphone or speaker jack.
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Old 04-26-2008, 09:05 AM   #3 (permalink)
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Re: Headphone Jack Volume

Hi, could you tell me what was the test they used?
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Old 04-28-2008, 06:46 AM   #4 (permalink)
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Re: Headphone Jack Volume

Really not much of a test. They just told me to unplug the speakers from the speaker jack and usb ports in the rear of the computer, and put them in the headphone jack and usb port in the front of the computer. If the volume was okay then, and volume controls worked, also, then there was nothing wrong with the headphone jack. It was a VISA compatibility problem with the headphones themselves, or that it needed headphones with their own volume control.

Hope that helps. I haven't got new healphones yet to check the second part, but it makes sense that that would solve the problem.

Jeff

Last edited by jdpeterman; 04-28-2008 at 06:48 AM.
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