cannot install ac97 audio driver

itamaraviv · 04-16-2008, 04:08 AM

hello everyone. and thanks for reading this.

i just formatted my computer, because it had many problems before.
now, after i finished installing video card drivers i came to install the sound card drivers.

i found the needed drivers. ac97 realtek audio drivers.
i downloaded the package and installed it. in the middle of the installation the computer suddenly rebooted. the driver wasnt WHQL logo'd.
thought it was the problem, but it wasnt. i found another package, which is WHQL logo'd. and it was rebooting again.

i tried running the hardware installation wizard and let it find the necessary software. the wizard found something and started to install it, and then, suddenly again, prompted again for a file located on the 'realtek ac97 audio disk'. the file name is ALCXWDM.sys.

from what i understand, this file is the problematic, this causes my computer to reboot and that why it is missing in the installation.

please help me solve this issue. i realy want to hear music again =).
a little info that might help:

motherboard: Asustek P5GLV-MX (vintage) - by cpuz
chipset: i915p/i915G rev 1.xx

04-16-2008, 04:08 AM	#1 (permalink)
itamaraviv Registered User Join Date: Dec 2004 Posts: 43 OS: xp sp2	cannot install ac97 audio driver hello everyone. and thanks for reading this. i just formatted my computer, because it had many problems before. now, after i finished installing video card drivers i came to install the sound card drivers. i found the needed drivers. ac97 realtek audio drivers. i downloaded the package and installed it. in the middle of the installation the computer suddenly rebooted. the driver wasnt WHQL logo'd. thought it was the problem, but it wasnt. i found another package, which is WHQL logo'd. and it was rebooting again. i tried running the hardware installation wizard and let it find the necessary software. the wizard found something and started to install it, and then, suddenly again, prompted again for a file located on the 'realtek ac97 audio disk'. the file name is ALCXWDM.sys. from what i understand, this file is the problematic, this causes my computer to reboot and that why it is missing in the installation. please help me solve this issue. i realy want to hear music again =). a little info that might help: motherboard: Asustek P5GLV-MX (vintage) - by cpuz chipset: i915p/i915G rev 1.xx