Wendee24

WEll am new to this site and need help with my sound
I go to device manager and seen that Multimedia Audio controller has a yellow point on it and when i try to upadte the driver i cant for some reason

My Pc :
OpSys: Microsoft Windows XP Professional - Service Pack 2.0
Motherboard: ASUSTeK Computer INC. CUV4X (Version REV 1.xx )
CPU: Intel Pentium III processor (Clock Speed 844 )
RAM: 383MB
Video: ATI Technologies, Inc. RAGE XL AGP 2X
Sound: Not Reported
Network: IBM 10/100 EtherJet PCI Adapter with Alert on LAN - Packet Scheduler Miniport
Drive: WDC WD1200JB-75CRA0 (Size ~112 GB)
Optical Drive: EF0848V HMJ296Z SCSI CdRom Device
Optical Drive: KH3424Z OBO177W SCSI CdRom Device
End of report

i have no clue what else to do can someone please help me out there

Thanks in advance

Wendee24

by the way i have this sound card that looks like this but i know it has to be plug into both jumpers if anyone can help me out

http://s284.photobucket.com/albums/l...t=HPIM0291.jpg

http://s284.photobucket.com/albums/l...t=HPIM0289.jpg

i added the pics if that would help!!

bhahar84

Hi Wendee24!

Can you try to unplug and replug the sound card once again, it sounded like there might be a loose connection between the sound card and the computer there

And try to run the Everest and post the report here, so that we can find an appropriate driver for you.


Tips: the download link for Everest is under my signature down here

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Wendee24

Hey Bhahar84 i downloaded Everest Home 220 but am not familiar with Everest so i really dont know what to do ...

What is it what i have to post the motherboard, memory. chipset .... please let me know so i can post the results here

thanks

Wendee24

bhahar84

You can post the summary of the hardware on your computer. Or, you can run this and post the results here:

Providing Hardware Information:

Download the TSFdemo1 file to your desktop

Unpack and run the the TSFDemo1.hta

Click Copy to Clipboard and paste the information on your next post

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Wendee24

OpSys: Microsoft Windows XP Professional - Service Pack 2.0
Motherboard: ASUSTeK Computer INC. CUV4X (Version REV 1.xx )
CPU: Intel Pentium III processor (Clock Speed 844 )
RAM: 255MB
Video: ATI Technologies, Inc. RAGE XL AGP 2X
Sound: Not Reported
Network: IBM 10/100 EtherJet PCI Adapter with Alert on LAN - Packet Scheduler Miniport
Drive: SONY MEMORYSTICK CRX
Drive: WDC WD1200JB-75CRA0 (Size ~112 GB)
Optical Drive: SONY CD-RW CRX175A
Optical Drive: DD3042T PXT404G SCSI CdRom Device
End of report

bhahar84

It seems like the sound card is not detected on your computer. Can you try to unplug and replug the sound card on yor motherboard?

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Wendee24

sure but when i added i get some errors in my device manager ill tell you when i plug the sound card back in

Thanks

bhahar84

Did you replug the sound card? Keep us updated on this

__________________

Wendee24

OpSys: Microsoft Windows XP Professional - Service Pack 2.0
Motherboard: ASUSTeK Computer INC. CUV4X (Version REV 1.xx )
CPU: Intel Pentium III processor (Clock Speed 844 )
RAM: 319MB
Video: ATI Technologies, Inc. RAGE XL AGP 2X
Sound: Not Reported
Network: IBM 10/100 EtherJet PCI Adapter with Alert on LAN - Packet Scheduler Miniport
Drive: SONY MEMORYSTICK CRX
Drive: WDC WD1200JB-75CRA0 (Size ~112 GB)
Optical Drive: SONY CD-RW CRX175A
End of report

and i have the sound card plug in then i go to Device Manager and the Multimedia Audio Controller it has a yellow mark on it and i cant even reinstall the driver so what am i left to do?

Thanks Weende24

bhahar84

Try to uninstall the sound driver and restart the computer, see whether it can reinstall the default windows driver for it. Then try to update the driver again if it still don't work and see how it goes

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Wendee24

yes i do and still the same thing can itry a different slot?

bhahar84

Do you have a different slot? Then try to slot the sound card in different port, and see if that work

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Wendee24

no luck yet but like i said before when i plug the card now i see it in my device manager in other devices with a yellow mark and this is what i get

The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.

i still get the same report from TSFdemo

OpSys: Microsoft Windows XP Professional - Service Pack 2.0
Motherboard: ASUSTeK Computer INC. CUV4X (Version REV 1.xx )
CPU: Intel Pentium III processor (Clock Speed 844 )
RAM: 319MB
Video: ATI Technologies, Inc. RAGE XL AGP 2X
Sound: Not Reported
Network: IBM 10/100 EtherJet PCI Adapter with Alert on LAN - Packet Scheduler Miniport
Drive: SONY MEMORYSTICK CRX
Drive: WDC WD1200JB-75CRA0 (Size ~112 GB)
Optical Drive: SONY CD-RW CRX175A
End of report

bhahar84

Try to update the driver by right click on the sound device on device manager, and make sure you inserted the driver cd for your sound card first

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Wendee24

yea i did all those steps but i guess my computer and the card are not compatiable or i just need a new sound card because am tryin everything and nothing seems to work