Hi Guys I"m New And Need Help!!

j00nyer · 02-21-2008, 06:12 PM

HI guys, first of all just wanted to say i'm new to this forum. and i'm in some desperate need of audio help on my computer. so first a little background, i'm not really a computer guy, i just now the basics so please bare with me =D thanks.
anways heres my Questoin;
i have built this computer 3 years ago and the sound worked, then 1 year later it stopped working. after 2 years, about now, i decided to reformat my computer, and surprisingly the sound worked, 2 days later which is Today the sound stopped working again. i have an Asus A8N-SLI Mobo, and the soundcard is onboard which is:"Realtek ALC850, 8-channel CODEC", is it the same thing as AC97? anways i tried updating drivers, uninstalling then re-installing drivers, umm...installing random drivers i found that supports XP, some of them seem to work for a good hour, then stops, and some jhust don't work. and i'm really fustrated. hope someone can help me. thanks=D
sorry for the long read.

**Deleted090308** · 02-22-2008, 02:35 AM

Hi

Please read this: Sound problems? Try these things first.

Download drivers here: http://support.asus.com/download/dow...Language=en-us

Remove ALL installed sound drivers.
Install the chipset driver.
Restart Windows in Safe mode.
Install the ALC850 driver.
Reboot again.

j00nyer · 02-22-2008, 02:34 PM

ya i already went to the sticky and tried those steps but i'll try uninstalling the driver again then going into safemode. Btw, how do you get into safe mode? thanks

**Deleted090308** · 02-22-2008, 02:39 PM

To start Windows in Safe mode:

Tap the F8 key while the computer is booting - a menu will appear.

j00nyer · 02-24-2008, 02:53 PM

ok i have another problem now, when i tried to uninstall it, it gave me this error:
"Setup failed to run installation: Catastrophic failure", therefore i can't uninstall now=( and my sound won't work. please help

**Deleted090308** · 02-24-2008, 03:12 PM

"Catastrophic failure"? - I've never seen that.

Skip uninstalling the sound driver.

Install the chipset driver.

Reboot.

Install the audio driver.

Reboot again.

j00nyer · 02-24-2008, 05:58 PM

i've downloaded the chipset driver about 5-6 times and it tells me its corrupted is there another one? thanks

j00nyer · 02-24-2008, 09:36 PM

ok i found another chipset driver and downloaded it, installed, reboot, then installed audio driver, then rebooted. it doesn't work=(

**Deleted090308** · 02-25-2008, 03:18 AM

Is it Windows telling you that the driver is corrupt - or is it when you try to unpack the the downloaded file?
I have downloaded and unpacked the chipset driver, but not tried to install it (don't have that chipset).

I think it's the Windows installation that is corrupt.

Try a repair install:

How to Perform a Windows XP Repair Install.

02-21-2008, 06:12 PM	#1 (permalink)
j00nyer Registered User Join Date: Feb 2008 Posts: 7 OS: XP	Hi Guys I"m New And Need Help!! HI guys, first of all just wanted to say i'm new to this forum. and i'm in some desperate need of audio help on my computer. so first a little background, i'm not really a computer guy, i just now the basics so please bare with me =D thanks. anways heres my Questoin; i have built this computer 3 years ago and the sound worked, then 1 year later it stopped working. after 2 years, about now, i decided to reformat my computer, and surprisingly the sound worked, 2 days later which is Today the sound stopped working again. i have an Asus A8N-SLI Mobo, and the soundcard is onboard which is:"Realtek ALC850, 8-channel CODEC", is it the same thing as AC97? anways i tried updating drivers, uninstalling then re-installing drivers, umm...installing random drivers i found that supports XP, some of them seem to work for a good hour, then stops, and some jhust don't work. and i'm really fustrated. hope someone can help me. thanks=D sorry for the long read. Last edited by j00nyer; 02-21-2008 at 06:18 PM.

02-22-2008, 02:35 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Hi Guys I"m New And Need Help!! Hi Please read this: Sound problems? Try these things first. Download drivers here: http://support.asus.com/download/dow...Language=en-us Remove ALL installed sound drivers. Install the chipset driver. Restart Windows in Safe mode. Install the ALC850 driver. Reboot again.

02-22-2008, 02:34 PM	#3 (permalink)
j00nyer Registered User Join Date: Feb 2008 Posts: 7 OS: XP	Re: Hi Guys I"m New And Need Help!! ya i already went to the sticky and tried those steps but i'll try uninstalling the driver again then going into safemode. Btw, how do you get into safe mode? thanks

02-22-2008, 02:39 PM	#4 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Hi Guys I"m New And Need Help!! To start Windows in Safe mode: Tap the F8 key while the computer is booting - a menu will appear.

02-24-2008, 02:53 PM	#5 (permalink)
j00nyer Registered User Join Date: Feb 2008 Posts: 7 OS: XP	Re: Hi Guys I"m New And Need Help!! ok i have another problem now, when i tried to uninstall it, it gave me this error: "Setup failed to run installation: Catastrophic failure", therefore i can't uninstall now=( and my sound won't work. please help

02-24-2008, 03:12 PM	#6 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Hi Guys I"m New And Need Help!! "Catastrophic failure"? - I've never seen that. Skip uninstalling the sound driver. Install the chipset driver. Reboot. Install the audio driver. Reboot again.

02-24-2008, 05:58 PM	#7 (permalink)
j00nyer Registered User Join Date: Feb 2008 Posts: 7 OS: XP	Re: Hi Guys I"m New And Need Help!! i've downloaded the chipset driver about 5-6 times and it tells me its corrupted is there another one? thanks

02-24-2008, 09:36 PM	#8 (permalink)
j00nyer Registered User Join Date: Feb 2008 Posts: 7 OS: XP	Re: Hi Guys I"m New And Need Help!! ok i found another chipset driver and downloaded it, installed, reboot, then installed audio driver, then rebooted. it doesn't work=(

02-25-2008, 03:18 AM	#9 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Hi Guys I"m New And Need Help!! Is it Windows telling you that the driver is corrupt - or is it when you try to unpack the the downloaded file? I have downloaded and unpacked the chipset driver, but not tried to install it (don't have that chipset). I think it's the Windows installation that is corrupt. Try a repair install: How to Perform a Windows XP Repair Install. Last edited by Deleted090308; 02-25-2008 at 06:26 AM.