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Sound Cards Sound card support forum; Creative Labs, Turtle Beach, AOpen

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Old 02-10-2008, 05:28 PM   #1 (permalink)
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Join Date: Feb 2008
Posts: 1
OS: Xp


Installed 1 card, then onboard killed it

  • PC got a virus
  • Got windows CD, installed windows XP SP2
  • Installed graphics card, Then soundcard (Sound Blaster Live! 24-bit)
  • Sound and video working fine, went to go on net "Ahh yes, my Mobo drivers aren't installed" - Updated mobo drivers, net works. Sound does not.
  • Needed sound for about an hour later, Plugged my speakers into onboard sound card, sound fine.
  • Onboard card often glitches and turns into an awful grainy sound when running multiple audio programs (Voice com, game, music)
  • Original card will not output audio from any jack - HOWEVER when I plug my speakers into the microphone slot I get some sound, its awful low quality stuff, but its definatley the music im playing (winamp etc also show music is being played)

I have done a few things to try and resolve this
- Uninstalled my onboard sound
- re-installed my Sound blaster while my onboard is disabled and turned off
- Got audio drivers from the net (tried both supplied driver [old] and web driver [new]
- Checked the vast majority of sliders (However, if you could tell me how to open sliders for my sound blaster, perhaps a mixer from them..)

So

I have working sound via my onboard, the problem is it often "crashes" causing horrible sounds for my music and voicecom program (but not my game?).

I have a working sound blaster, that gives me *some* sound when I plug my output into my mic (input)

So, my questions are
1: Can you tell me how to 100% restore windows sound settings, Device manager shows no hardware conflict.

2: Can you tell me every single possible slider for windows, every mute option, it really seems like some sort of output option is clicked as mute but I've checked to the best of my knowledge.

3:My onboard sound has a software mixer, which allows various audio sources to be messed with. Do I need to uninstall this, even though the audio device itself is A: not selected anywhere B: not turned on (bios)

As an un-educated guess - what it feels like to me - is something, somewhere, is on mute, or had its volume knocked all the way down. It seems to me that installing on board sound has smashed up my 2nd better cards settings.
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Old 02-11-2008, 04:16 AM   #2 (permalink)
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Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Installed 1 card, then onboard killed it

Hi, welcome to TSF.

Uninstall the software for the onboard sound.
Restart and enter BIOS >> disable the onboard audio (under "Integrated peripherals" or something similar)
Save and exit BIOS.
Reinstall the Creative software.
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