[SOLVED] Realtek AC' 97 won't install

SHS66 · 02-09-2008, 08:21 PM

My Friend talked me into installing XP pro and i didn't back up sound drivers. I tried installing Realtek AC' 97 but it either crashes my computer whilst its installing or the install will have no effect. I cant roll back drivers on account of me deleting the partition on drive C in order to make room for new XP install.

Please help me.....its as if im deaf!!!11oneone1.

Thanks.

**Deleted090308** · 02-10-2008, 12:54 AM

Hi, welcome to TSF.

What make/model is the computer (or mother board)?

If you don't know:

Download and run Everest.
That program will produce a list of what's inside your computer.
In Everest press Computer - then Summary. Save the report as plain text. Please post back, with that report as an attachment.

SHS66 · 02-10-2008, 09:21 AM

Thanx for welcoming me.

**Deleted090308** · 02-10-2008, 09:56 AM

Have you tried the downloads from Realtek?

The motherboard name looks like an HP, Gateway etc.
Have a look at the case - there should be a sticker some where.

SHS66 · 02-10-2008, 10:05 AM

http://www.bizrate.com/desktopcomputers/emachines-t3828-2.8-ghz-celeron-d-desktop--pid255498321/information.html. Ive tried various realtek downloads, and they have installed but i still have no sound. Not sure if i have to do something after the install, it tells me to restart (if it doesn't crash) and then everything is the same. Not sure if I'll need to buy a pci sound card or something.

**Deleted090308** · 02-10-2008, 10:20 AM

Please open Device manager and expand "Sound, video and game controllers".
Post a screenshot with that window open.

How to post a screenshot.

SHS66 · 02-10-2008, 10:31 AM

Here ya go

**Deleted090308** · 02-10-2008, 10:41 AM

Sorry, didn't see your link.

You can get the drivers here: http://www.emachines.com/support/pro...es&model=T3828

Install the chipset driver first - reboot.
Install the audio driver - reboot again.

SHS66 · 02-10-2008, 10:54 AM

After I installed Chipset, and rebooted I tried to install soundmax but,It gives me an error message: "Windows cannot find 'C:\Drivers\audio\DownloadedDriver\Driver_01-07-2005\setup.exe'. Make sure you typed the name correctly, and then try again. To search for the file, click the start button, and then click Search."
Windows Xp is installed in Drive D. Idk if that might be why it says that.

**Deleted090308** · 02-10-2008, 11:06 AM

When do you do receive the error?
After you've double clicked "setup.exe"?
Where is the downloaded file located? The C or the D drive?

Try pointing Windows in the right direction:

Press Start > Settings > Control panel > Add hardware > Click next - Windows should be able to find your sound device > Choose install from a list or a specific location > browse to the directory where you saved the downloaded XP driver > click Next (or yes, I can't remember). When the installation has finished - reboot the computer.

SHS66 · 02-10-2008, 11:15 AM

I receive the error after i click double click on Soundmax driver thing, and then it attempts to extract files.
I'm not sure where drivers folder is located, it used to be C drive, but i can't access it anymore.
Computer doesn't seem to detect anything.

**Deleted090308** · 02-10-2008, 11:25 AM

Check your PMs.

SHS66 · 02-10-2008, 11:33 AM

Your are amazing.

Thank you very much.

**Deleted090308** · 02-10-2008, 11:37 AM

I'm glad you got it fixed.

SHS66 · 02-10-2008, 11:40 AM

I would have never fixed it on my own. I went a week without sound! But you fixed it on a few posts.

gaze2theskjy · 04-02-2008, 05:26 PM

I had the exact same problem with my sound drivers. i followed all the instruction giving, but what do you mean by "PMs"

bbooze · 06-03-2008, 11:05 AM

I am having the same difficulty. Could you PM me the solution you gave SHS66? thx much

bbooze · 06-03-2008, 11:26 AM

Nevermind, I finally got it. You have to manually find the driver under C:Drivers\audio\DownloadedDriver_1-7-2005 and then double click setup. Don't know why but that's what worked.

02-09-2008, 08:21 PM	#1 (permalink)
SHS66 Registered User Join Date: Feb 2008 Posts: 10 OS: XP Pro Service Pack 2	[SOLVED] Realtek AC' 97 won't install My Friend talked me into installing XP pro and i didn't back up sound drivers. I tried installing Realtek AC' 97 but it either crashes my computer whilst its installing or the install will have no effect. I cant roll back drivers on account of me deleting the partition on drive C in order to make room for new XP install. Please help me.....its as if im deaf!!!11oneone1. Thanks.

02-10-2008, 12:54 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Realtek AC' 97 won't install Hi, welcome to TSF. What make/model is the computer (or mother board)? If you don't know: Download and run Everest. That program will produce a list of what's inside your computer. In Everest press Computer - then Summary. Save the report as plain text. Please post back, with that report as an attachment.

02-10-2008, 09:56 AM	#4 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Realtek AC' 97 won't install Have you tried the downloads from Realtek? The motherboard name looks like an HP, Gateway etc. Have a look at the case - there should be a sticker some where. Last edited by Deleted090308; 02-10-2008 at 12:26 PM.

02-10-2008, 10:05 AM	#5 (permalink)
SHS66 Registered User Join Date: Feb 2008 Posts: 10 OS: XP Pro Service Pack 2	Re: Realtek AC' 97 won't install http://www.bizrate.com/desktopcomputers/emachines-t3828-2.8-ghz-celeron-d-desktop--pid255498321/information.html. Ive tried various realtek downloads, and they have installed but i still have no sound. Not sure if i have to do something after the install, it tells me to restart (if it doesn't crash) and then everything is the same. Not sure if I'll need to buy a pci sound card or something. Last edited by SHS66; 02-10-2008 at 10:14 AM.

02-10-2008, 10:20 AM	#6 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Realtek AC' 97 won't install Please open Device manager and expand "Sound, video and game controllers". Post a screenshot with that window open. How to post a screenshot.

02-10-2008, 10:41 AM	#8 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Realtek AC' 97 won't install Sorry, didn't see your link. You can get the drivers here: http://www.emachines.com/support/pro...es&model=T3828 Install the chipset driver first - reboot. Install the audio driver - reboot again.

02-10-2008, 10:54 AM	#9 (permalink)
SHS66 Registered User Join Date: Feb 2008 Posts: 10 OS: XP Pro Service Pack 2	Re: Realtek AC' 97 won't install After I installed Chipset, and rebooted I tried to install soundmax but,It gives me an error message: "Windows cannot find 'C:\Drivers\audio\DownloadedDriver\Driver_01-07-2005\setup.exe'. Make sure you typed the name correctly, and then try again. To search for the file, click the start button, and then click Search." Windows Xp is installed in Drive D. Idk if that might be why it says that. Last edited by SHS66; 02-10-2008 at 10:56 AM.

02-10-2008, 11:06 AM	#10 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Realtek AC' 97 won't install When do you do receive the error? After you've double clicked "setup.exe"? Where is the downloaded file located? The C or the D drive? Try pointing Windows in the right direction: Press Start > Settings > Control panel > Add hardware > Click next - Windows should be able to find your sound device > Choose install from a list or a specific location > browse to the directory where you saved the downloaded XP driver > click Next (or yes, I can't remember). When the installation has finished - reboot the computer.

02-10-2008, 11:15 AM	#11 (permalink)
SHS66 Registered User Join Date: Feb 2008 Posts: 10 OS: XP Pro Service Pack 2	Re: Realtek AC' 97 won't install I receive the error after i click double click on Soundmax driver thing, and then it attempts to extract files. I'm not sure where drivers folder is located, it used to be C drive, but i can't access it anymore. Computer doesn't seem to detect anything.

02-10-2008, 11:25 AM	#12 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Realtek AC' 97 won't install Check your PMs.

02-10-2008, 11:33 AM	#13 (permalink)
SHS66 Registered User Join Date: Feb 2008 Posts: 10 OS: XP Pro Service Pack 2	Re: Realtek AC' 97 won't install Your are amazing. Thank you very much.

02-10-2008, 11:37 AM	#14 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: [SOLVED] Realtek AC' 97 won't install I'm glad you got it fixed.

02-10-2008, 11:40 AM	#15 (permalink)
SHS66 Registered User Join Date: Feb 2008 Posts: 10 OS: XP Pro Service Pack 2	Re: [SOLVED] Realtek AC' 97 won't install I would have never fixed it on my own. I went a week without sound! But you fixed it on a few posts.

04-02-2008, 05:26 PM	#16 (permalink)
gaze2theskjy Registered User Join Date: Apr 2008 Posts: 1 OS: win xp	Re: [SOLVED] Realtek AC' 97 won't install I had the exact same problem with my sound drivers. i followed all the instruction giving, but what do you mean by "PMs"

06-03-2008, 11:05 AM	#17 (permalink)
bbooze Registered User Join Date: Jun 2008 Posts: 2 OS: windows XP	Re: [SOLVED] Realtek AC' 97 won't install I am having the same difficulty. Could you PM me the solution you gave SHS66? thx much

06-03-2008, 11:26 AM	#18 (permalink)
bbooze Registered User Join Date: Jun 2008 Posts: 2 OS: windows XP	Re: [SOLVED] Realtek AC' 97 won't install Nevermind, I finally got it. You have to manually find the driver under C:Drivers\audio\DownloadedDriver_1-7-2005 and then double click setup. Don't know why but that's what worked.