racerzeke

I just cleared my hard drive and reinstalled windows xp and now I cant get any sound out of my computer... I go to control panel and click on sounds and it says no audio devices.... So I installed the ac97 drivers and it says that the driver is corrupt or something like that..... so I uninstalled all that and restarted and windows found realtek drivers and it still said that the drivers were corrupt.


Im on a hp pavillion mx704 with windows xp sp2 installed if that helps any, thanks!

dai

go to realtek and re-download them

racerzeke

I have done that already and it says the driver is corrupted with error code 39

dai

http://support.microsoft.com/kb/310123
run your m/b setup cd it is probably missing a companion driver it needs

racerzeke

nothing... no help anyone?

Doby

Thats the monitor, please give us the model number of the tower

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bph07555&product=12455&lc=en&dest_page=product&cc=us

racerzeke

None of those methods you sent worked but I did do a test that checks what ram I need and it says my computer is this:

Hewlett-Packard Pavilion a614n

Doby

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=427235&lang=en

Go there and scroll down to " orginal drivers". Install the "Summer 2004 Original Audio Driver Collection".

Then at the top of the page install the "Realtek AC'97 Audio Driver Update"

racerzeke

I tried installing the Summer 2004 Original Audio Driver Collection and I ran the installation and I got this message:


The original drivers are stored in the C:\HP\Drivers\Audio Drivers. Please install the drivers through the Device Manager. And the device manager popped up

Doby

When in device manager look for update driver and give that a try

racerzeke

I tried and it said it was corrupt blah blah


One thing I did notice is that there is two Audio Codecs there would that be a problem

Googi

No. when you download the Drivers from HP it unzipps to a place of your C: drive (it'll say) when it's there you go to the Device manager and right click the missing driver (should be something with a yellow "!" next to it) and select Re-install driver, it should let you browse for a driver, just browse over to that same place on the C: drive u just unzipped the HP drivers to and you should be able to install the driver, when your done run windows update and let it search for hardware upgrades, it helps!

racerzeke

I tried that and it just continues to give me error code 39 no matter what I do! So frustrating

heres a quick screenshot http://smg.photobucket.com/albums/v2...untitled-3.jpg

racerzeke

I do not understand.... I uninstall the driver then the computer picks it up as realtek ac97 but everytime it reinstalls it says the drive is corrupted..... I can only go so much longer without sound!

dai

try this
uninstall the device from the device manager
reboot tapping f8 and choose vga mode
when windows finishes rebooting
go into the device manager and confirm that there are no drivers loaded
disable a/virus
load the driver
reboot the computer

racerzeke

I uninstalled then rebooted in vga mode and reinstalled the driver and still got yellow exclamation mark

Doby

Make sure you have all MS updates installed, also when running ms update use the custom button, let it search your computer and check under "software optional" then install ".netframework".

Set a restore point before installing any MS update.

This is a shot in the dark but I seam to remember having to do this once when I could not get the realtec driver to install

dai

you may need to load this ms one first
http://america.giga-byte.com/FileLis...rosoft_bus.exe

racerzeke

Nothin.... If I erase my HD and reinstall XP do you think it would work?

Doby

I doubt it because this is a clean install,unless you are experiancing other problems with windows that suggest a bad install.

You could purchase a inexspensive sound card as a work around