compaq presario v5000 sound cracking

vicstar · 09-20-2007, 09:39 AM

help me!!!!!

hi i have a compaq persario v5000 and all of a sudden while using i tunes the sound went all cracly and distorted so i uninstalled itunes but this did not help solve the problem , which happens when listening to music, movies and even on the start up and shut down music..... any ideas?????????

**Deleted090308** · 09-20-2007, 09:57 AM

Hi, welcome to TSF.

Check all speaker connections (dis- and re-connect the plugs).
If that doesn't help: Uninstall the audio driver in Device Manager. Restart the computer, let Windows reinstall the audio driver. Restart again.

vicstar · 09-21-2007, 11:32 AM

hi sorry but how do i check the speaker connections and dis- and re-onnect the plugs???

thanks for your help xx

**Deleted090308** · 09-21-2007, 11:41 AM

Oh, I assume it was a desktop computer - but it's a laptop? Then you (of course) can't disconnect the speakers.
Did you try reinstalling the audio driver?
See if you have a lot of programs running in the background. You can get a hint of how many by looking at the number of icons next to the clock. The only programs that are absolutely necessary are your firewall and anti-virus.

vicstar · 09-22-2007, 03:19 AM

ok sorry for all the questions but how do i re in stall the audio driver???

**Deleted090308** · 09-22-2007, 03:54 AM

Go to Compaq. Download all three audio drivers on that page to the desktop. You install them by double clicking the downloaded file. Restart after every installation.

09-20-2007, 09:39 AM	#1 (permalink)
vicstar Registered User Join Date: Sep 2007 Posts: 3 OS: win xp	compaq presario v5000 sound cracking help me!!!!! hi i have a compaq persario v5000 and all of a sudden while using i tunes the sound went all cracly and distorted so i uninstalled itunes but this did not help solve the problem , which happens when listening to music, movies and even on the start up and shut down music..... any ideas?????????

09-20-2007, 09:57 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: compaq presario v5000 sound cracking Hi, welcome to TSF. Check all speaker connections (dis- and re-connect the plugs). If that doesn't help: Uninstall the audio driver in Device Manager. Restart the computer, let Windows reinstall the audio driver. Restart again.

09-21-2007, 11:32 AM	#3 (permalink)
vicstar Registered User Join Date: Sep 2007 Posts: 3 OS: win xp	Re: compaq presario v5000 sound cracking hi sorry but how do i check the speaker connections and dis- and re-onnect the plugs??? thanks for your help xx

09-21-2007, 11:41 AM	#4 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: compaq presario v5000 sound cracking Oh, I assume it was a desktop computer - but it's a laptop? Then you (of course) can't disconnect the speakers. Did you try reinstalling the audio driver? See if you have a lot of programs running in the background. You can get a hint of how many by looking at the number of icons next to the clock. The only programs that are absolutely necessary are your firewall and anti-virus.

09-22-2007, 03:19 AM	#5 (permalink)
vicstar Registered User Join Date: Sep 2007 Posts: 3 OS: win xp	Re: compaq presario v5000 sound cracking ok sorry for all the questions but how do i re in stall the audio driver???

09-22-2007, 03:54 AM	#6 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: compaq presario v5000 sound cracking Go to Compaq. Download all three audio drivers on that page to the desktop. You install them by double clicking the downloaded file. Restart after every installation.