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Sound Cards Sound card support forum; Creative Labs, Turtle Beach, AOpen

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Old 09-19-2007, 04:12 AM   #1 (permalink)
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Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected in V

Okay guys I am at my wits end.

My system is shown in my signature.

The problem:
Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected in Vista at all (it is detected in the bios PCI list). AND It is detected in my XP Professional OS however NO driver recognises it! (Dual boot)

What I have done:
1. Cleared the CMOS
2. Disabled the onboard sound in the bios (and uninstalled the drivers)
3. Reinstalled both OS (Vista 32 bit and XP Professional)
4. Downloaded latest chipset drivers, creative drivers and even tried the PAX2007 driver (modified driver). No driver will detect card. I get the “cannot detect a creative product on your system” message no matter which way I install the driver (manually or automatically).
5. Moved the card in various PCI slots.

I am sure the card works because I have taken it back to the shop and they installed it on their system (both XP 64 and 32 systems) and it was detected and drivers installed without a hitch.

I am beginning to think that this is a conflict with my motherboard (GA965P S3). I am running the latest bios (F12).

I think I have isolated all but the motherboard, however it is strange that it XP detects the card as a multimedia device (in device manager) but no drivers will install, and Vista doesn’t see it at all.

Any advice, further troubleshooting ideas (change bios to earlier version, force detection of card in vista, force driver installation)??

Thank you guys!
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Old 09-22-2007, 07:03 AM   #2 (permalink)
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Re: Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected

bump

anyone got any ideas?
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Old 09-26-2007, 10:40 AM   #3 (permalink)
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Re: Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected

HI, I had the same trouble after i tried vista. When I reinstalled xp the trouble with my xifi begun. Here's what I did. Clean up youre disk and I mean not just reformat but remove all data( you can do that with webroot winwasher). Or just buy a new disk and install a fresh xp and install youre xifi with you're insallation cd.
Hope it works for you to
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Old 09-26-2007, 01:40 PM   #4 (permalink)
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Re: Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected

so you're saying something like boot and nuke the disk, then try again. Thanks phil456, will consider trying that if i can get a confirmation that this (even in theory) would be useful. There is so many variables and I would prefer not to have to start again (again) if pos. But appreciate your input mate.
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Old 09-27-2007, 07:32 AM   #5 (permalink)
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Re: Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected

It's sure worked for me, but you have to install from youre drivercd and afterwarts performing a update, also there a xp hotfix for trouble with a third partydriver. The number is: KB 930916.
Also be sure that there's no virus in youre system.
Regards
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Old 10-01-2007, 12:44 PM   #6 (permalink)
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Re: Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected

bump, still having problems - anyone?
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Old 10-09-2007, 04:01 PM   #7 (permalink)
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Re: Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected

Hi,

Facing exact the same problems, but with x-fi music. I also have the 965P-S3 with F12 bios.

The prob here is, that it was running for 2-3 weeks normal.
I installed the card with the modified youpax driver and also the whole software bundle from the orig cd. Everything was working (EAX, THX, Crysalizer ect.). The sound was great!

Suddenly 1 morning i turned on my pc and xp freezed durring the booting.
Now, when it boots up I have a yellow mark at the hardware properties and no sound (just a "Multimedia Audio device" , not X-fi).

Donno what to do. Reinstalled xp twice already. Tried to assign fix IRQ. Nothing... Im very confused.

I saw on the creative support forum, that a lot of people facing the same issue and creative is not responding....

Maybe here can someone help ?

thx
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Old 10-10-2007, 02:11 PM   #8 (permalink)
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Re: Brand new Creative X-FI Xtreme Gamer Fata1ity Professional Series isn’t detected

I spoke to Creative and they have told me to return it to the place of purchase for RMA. Apparently the SVID and SSID in the IRQ list in the bios (FFFF FFFF) refers to corrupt memory. Take it back man and save yourself the problem.
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