Tanstaafl

I have a Creative X-Fi Extreme Music card fitted in my PC, and it works fine with my Windows XP OS. I recently installed Vista Ultimate 32 bit in a dual boot configuration, and the install went without a hitch. The install appeared to pick up the X-Fi and downloaded and installed drivers for it, but the card failed to work, and device manager reported that it had a problem (see below for message).

I have searched the internet, Creative support and MSKB but cannot find the cause or a solution for this problem. I have tried removing all the drivers, Creative software and registry entries as suggested on the http://www.nomoregoatsoup.com site, rebooted into safe mode, and re-installed the latest Creative drivers (SBXF_PCDVT_LB_2_15_0002.exe) before restarting, but I continue to have the same problem. The report from device manager is:

Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.

Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Setup class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000027
Driver name: ctaud2k.sys
Driver version: 6.0.1.1302
Driver date: 05-11-2007
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057

I have heard that moving the card to a different PCI slot might solve the problem, but this would mean juggling other cards around in a not particularly accessible system box (!) with no guarantee of a fix, so I'd prefer a 'soft' solution if one exists.

Incidentally, the X-Fi continues to work happily when I boot into XP ...

T

As a new member of the forum, I'm not sure whether this is better posted in the Vista forum or the Drivers forum. and I don't want to upset anyone by cross-posting ...

solman

Yes, the sound card should be in the PCI slot furthest away from the processor. Remove the card, reboot with no sound, reinstall in furthest PCI slot, reset BIOS and try again.

Tanstaafl

Thanks for the reply, solman - I will do as you suggest and report back later.

Do you think this might also solve my problem with a hanging installation of drivers for my HP 7360 printer?

Glad I didn't commit 100% to the upgrade, at least I can boot into XP to get some work/play done!!

T

solman

If it connects via parallel, possibly, if USB, I doubt it.

If USB, is the printer connected while trying to run the driver setup?