No sound on Dell Dimension 2400 - Page 2

ravage2k6 · 04-07-2009, 08:17 AM

ok good 2 know u got sorted out

Volkemon · 08-29-2009, 10:52 AM

Ah, blow the dust off this thread again..

got a dell 2400, removed the soundcard that came with it, removed the black 'lockout' plug on the back to allow access to the motherboard in/out jacks...

And I cant get audio working. Says no audio device when I look in device manager, and none with the yellow '?' mark either.

Tried add hardware, no go.

Wont play system sounds, or any at startup besides the "beep" from the onboard beeper :)

Downloaded the driver/installer from the dell site for the onboard audio- Install wizard says that the driver isnt compatable with the hardware I have.

ravage2k6 · 08-31-2009, 01:08 AM

volkemon!!! be more precise bro so we can know how to help. wat is it that u r doin we need all the info.

Volkemon · 08-31-2009, 06:32 AM

Um..OK! Thanks for the response!

got a dell 2400, removed the soundcard that came with it, removed the black 'lockout' plug on the back to allow access to the motherboard in/out jacks...

The computer came with a "creative sound blaster" card and a 5.1 speaker system. I removed the PCI soundcard, and the plastic blockoff plug that was in the motherboard jacks for mic, line etc.

And I cant get audio working. Says no audio device when I look in device manager, and none with the yellow '?' mark either.

Tried add hardware, no go.

No sounds are produced by the computer. Using device manager, there is no device with the yellow '?' next to it to tell me something is disabled/lacking a driver. Used the 'add hardware' wizard, and it failed to find an onboard audio chipset.

Wont play system sounds, or any at startup besides the "beep" from the onboard beeper :)

To test for audio output, I went to the control panel, and tried to play the 'system sounds'. It was greyed out, and didn't even offer an option to install or enable a device.

Downloaded the driver/installer from the dell site for the onboard audio- Install wizard says that the driver isnt compatable with the hardware I have.

Went to the Dell site, and found three audio driver installation choices. 2 for soundcard, 1 for onboard audio. Downloaded that one, and installed it- it says hardware not present/compatable.

I went ahead and installed an old soundcard into it, and it works fine. It is being delivered as a gift for a student, and I wanted to make it simple as possible for them to install by using the motherboard connections.

jbuerman · 10-09-2009, 04:37 PM

I have just spent the last three days working on this issue with my neighbors dell dimension 2400 series desktop and after all was said and done. the problem lies in the order that the restore disk reinstalls the drivers . The modem driver and modem must be uninstalled including the drivers for the half duplex modem in the sound and multimedia section of system in the device manager. Then uninstall the audio drivers s for sound max in add remove programs. On restart if it detects the modem first then choose cancel and then wait for the onboard audio to be found and then have windows automatically install the drivers. After the audio is installed. Restart the system and then when prompted have windows automatically install the modem at this point. The correct order of installation should be 1st chipset drivers 2nd update bios 3rd install audio 4th install modem drivers restart system after each step. and you should be all set. This will also affect the installation of a pci sound card and the card will not work either. Hope this help you guys.

Regards,
JBuerman

Volkemon · 10-09-2009, 06:22 PM

@jbuerman...

Man...too bad the computer is gone. But I am sure someone will come this way again, and it looks like you have done your homework!!!!!!!

After ravage2k6, I had givin up. His (lack of) command of the english language made my head hurt, but I hoped if I dumbed it down enough...nope.

Nice Work. Thanks again, and if nothing else, you provided me with a plan of attack should I find similar problems like this in the future.

ravage2k6 · 10-11-2009, 08:18 PM

volkemon.....im sorry dude!! didnt check the post in time. next time ill make it simpler. sorry again and dont b afraid 2 ask for help dats wat everyone is here for.............peace out!!!
p.s. glad to know everyone is happy though

bigal115 · 10-12-2009, 03:15 PM

Ok SO after reading I am going to have to re bump this thread ..sorry

My father-in-law uninstalled Rhapsody on his computer, since then the sound stopped working. I checked everything...Updated the soundcard drivers. the sound card is SoundMax. Now here is the weird part. I went to windows help and used the Microsoft automatic "Fixit" application, About halfway through the sound went on. The problem is when the computer restarted it stopped working again. I have only been able to replicate the "fixit" fix one more time. Now that wont even work. The sound card is showing up in device manager but not under sound devices in the control panel ... Another funny thing. First the soundmax would show up for the Voice recording under the audio tab and the Sound playback was greyed out. Now they are both greyed out. But it does show up under devices in the Hardware tab and I have tried uninstalling and reinstalling multiple times.. The computer is a dell dimension 8300 with an integrated sound card and windows XP.

Best Sound Card · 10-12-2009, 04:39 PM

I know no one wants to do it but a fresh install of the operating system usually cures all software related issues. Dell makes it easy if you have a Dell OS disc. Just remember to download all the drivers you need from the Dell site before you start.

__________________

Horusrogue · 10-13-2009, 11:41 AM

Quote:

Originally Posted by Best Sound Card

I know no one wants to do it but a fresh install of the operating system usually cures all software related issues. Dell makes it easy if you have a Dell OS disc. Just remember to download all the drivers you need from the Dell site before you start.

__________________

Seconded. I am so used to doing it all my important data is synced on external drives.

04-07-2009, 08:17 AM	#21 (permalink)
ravage2k6 Registered User Join Date: Apr 2009 Posts: 5 OS: xp	Re: No sound on Dell Dimension 2400 ok good 2 know u got sorted out

08-29-2009, 10:52 AM	#22 (permalink)
Volkemon Registered User Join Date: Aug 2009 Posts: 3 OS: XP home SP3	Re: No sound on Dell Dimension 2400 Ah, blow the dust off this thread again.. got a dell 2400, removed the soundcard that came with it, removed the black 'lockout' plug on the back to allow access to the motherboard in/out jacks... And I cant get audio working. Says no audio device when I look in device manager, and none with the yellow '?' mark either. Tried add hardware, no go. Wont play system sounds, or any at startup besides the "beep" from the onboard beeper :) Downloaded the driver/installer from the dell site for the onboard audio- Install wizard says that the driver isnt compatable with the hardware I have.

08-31-2009, 01:08 AM	#23 (permalink)
ravage2k6 Registered User Join Date: Apr 2009 Posts: 5 OS: xp	Re: No sound on Dell Dimension 2400 volkemon!!! be more precise bro so we can know how to help. wat is it that u r doin we need all the info.

08-31-2009, 06:32 AM	#24 (permalink)
Volkemon Registered User Join Date: Aug 2009 Posts: 3 OS: XP home SP3	Re: No sound on Dell Dimension 2400 Um..OK! Thanks for the response! got a dell 2400, removed the soundcard that came with it, removed the black 'lockout' plug on the back to allow access to the motherboard in/out jacks... The computer came with a "creative sound blaster" card and a 5.1 speaker system. I removed the PCI soundcard, and the plastic blockoff plug that was in the motherboard jacks for mic, line etc. And I cant get audio working. Says no audio device when I look in device manager, and none with the yellow '?' mark either. Tried add hardware, no go. No sounds are produced by the computer. Using device manager, there is no device with the yellow '?' next to it to tell me something is disabled/lacking a driver. Used the 'add hardware' wizard, and it failed to find an onboard audio chipset. Wont play system sounds, or any at startup besides the "beep" from the onboard beeper :) To test for audio output, I went to the control panel, and tried to play the 'system sounds'. It was greyed out, and didn't even offer an option to install or enable a device. Downloaded the driver/installer from the dell site for the onboard audio- Install wizard says that the driver isnt compatable with the hardware I have. Went to the Dell site, and found three audio driver installation choices. 2 for soundcard, 1 for onboard audio. Downloaded that one, and installed it- it says hardware not present/compatable. I went ahead and installed an old soundcard into it, and it works fine. It is being delivered as a gift for a student, and I wanted to make it simple as possible for them to install by using the motherboard connections.

10-09-2009, 04:37 PM	#25 (permalink)
jbuerman Registered User Join Date: Oct 2009 Location: NorthEast USA Posts: 1 OS: xp sp3	Re: No sound on Dell Dimension 2400 I have just spent the last three days working on this issue with my neighbors dell dimension 2400 series desktop and after all was said and done. the problem lies in the order that the restore disk reinstalls the drivers . The modem driver and modem must be uninstalled including the drivers for the half duplex modem in the sound and multimedia section of system in the device manager. Then uninstall the audio drivers s for sound max in add remove programs. On restart if it detects the modem first then choose cancel and then wait for the onboard audio to be found and then have windows automatically install the drivers. After the audio is installed. Restart the system and then when prompted have windows automatically install the modem at this point. The correct order of installation should be 1st chipset drivers 2nd update bios 3rd install audio 4th install modem drivers restart system after each step. and you should be all set. This will also affect the installation of a pci sound card and the card will not work either. Hope this help you guys. Regards, JBuerman

10-09-2009, 06:22 PM	#26 (permalink)
Volkemon Registered User Join Date: Aug 2009 Posts: 3 OS: XP home SP3	Re: No sound on Dell Dimension 2400 @jbuerman... Man...too bad the computer is gone. But I am sure someone will come this way again, and it looks like you have done your homework!!!!!!! After ravage2k6, I had givin up. His (lack of) command of the english language made my head hurt, but I hoped if I dumbed it down enough...nope. Nice Work. Thanks again, and if nothing else, you provided me with a plan of attack should I find similar problems like this in the future.

10-11-2009, 08:18 PM	#27 (permalink)
ravage2k6 Registered User Join Date: Apr 2009 Posts: 5 OS: xp	Re: No sound on Dell Dimension 2400 volkemon.....im sorry dude!! didnt check the post in time. next time ill make it simpler. sorry again and dont b afraid 2 ask for help dats wat everyone is here for.............peace out!!! p.s. glad to know everyone is happy though

10-12-2009, 03:15 PM	#28 (permalink)
bigal115 Registered User Join Date: Oct 2009 Posts: 1 OS: Winxp	Re: No sound on Dell Dimension 2400 Ok SO after reading I am going to have to re bump this thread ..sorry My father-in-law uninstalled Rhapsody on his computer, since then the sound stopped working. I checked everything...Updated the soundcard drivers. the sound card is SoundMax. Now here is the weird part. I went to windows help and used the Microsoft automatic "Fixit" application, About halfway through the sound went on. The problem is when the computer restarted it stopped working again. I have only been able to replicate the "fixit" fix one more time. Now that wont even work. The sound card is showing up in device manager but not under sound devices in the control panel ... Another funny thing. First the soundmax would show up for the Voice recording under the audio tab and the Sound playback was greyed out. Now they are both greyed out. But it does show up under devices in the Hardware tab and I have tried uninstalling and reinstalling multiple times.. The computer is a dell dimension 8300 with an integrated sound card and windows XP. Last edited by bigal115; 10-12-2009 at 03:16 PM.

10-12-2009, 04:39 PM	#29 (permalink)
Best Sound Card Registered User Join Date: Sep 2009 Location: US Posts: 2 OS: XPSP3	Re: No sound on Dell Dimension 2400 I know no one wants to do it but a fresh install of the operating system usually cures all software related issues. Dell makes it easy if you have a Dell OS disc. Just remember to download all the drivers you need from the Dell site before you start. __________________ Last edited by simpswr; 10-12-2009 at 05:09 PM. Reason: Advertising