[SOLVED] no sound

cerberus49 · 07-13-2007, 05:22 PM

Hi Everyone,
As this is my frist time Post,

I am using a P3 with XP pro and when I try to use anything that uses sound I get a error message (code 10) soundblaster 16 or AWE 32 compatible

can any one help me please?

**BCCOMP** · 07-14-2007, 08:28 AM

Hi cerberus49,
Error code 10 indicates your sound card has a problem. Go to the device manager and see if the driver for the card has a yellow or red exclamation point or any other errors.
Thanks,
Bill

cerberus49 · 07-15-2007, 05:16 PM

I have done that and it says there is no driver or it has been disabled I have tried to download a driver but with no success yet.

**BCCOMP** · 07-15-2007, 05:28 PM

Can you give me the specs on your computer and the sound card you are attempting to install? Does your computer have intergrated sound and you adding an additional sound card?
Thanks,
Bill

cerberus49 · 07-22-2007, 03:24 AM

The computer is a tiny and it has an intragrated sound card I think. I think I may have deleted the sound driver by mistake as it says there is no sound device, but it was working before.

**Deleted090308** · 07-22-2007, 04:01 AM

Hi,

Have a look in Start > Programs > Accessories > System tools > System information. Press System summary - you'll find the motherboard brand/model there (System manufacturer/model). Please post back with that info.

cerberus49 · 07-22-2007, 04:15 AM

I have just done that: It says Cant collect information. Cannot access the windows management instrumentation software. Windows managment files may be moved or missing?

**Deleted090308** · 07-22-2007, 04:21 AM

Have you tried a system restore to a date before this problem occurred?

cerberus49 · 07-22-2007, 04:23 AM

yes, then I reinstaled windows, and that has not solved the problem?

**Deleted090308** · 07-22-2007, 04:32 AM

Is this a brand computer (if so - what model)?
Also - download and run PC Wizard (link in my signature). See what it says under Mainboard and Multimedia.

cerberus49 · 07-22-2007, 04:38 AM

I cant find out any info on the computer only that it is a TINY P3 Sereno 80g harddriverunning a copy of windows xp pro. I hope this helps?

**Deleted090308** · 07-22-2007, 04:47 AM

Is this a laptop? Did you try PC Wizard?

**koala** · 07-22-2007, 04:59 AM

If you still have your motherboard CD, the audio drivers will be on there. Check the Realtek or AC97 folders.

Have you run PC Wizard yet, or is it not showing anything? If it can collect the information, it will tell you everything you need to know about your computer. If it doesn't display any details at all, then this is more than just a missing/corrupt driver.

Hover your mouse over the icons on the left of the PC Wizard window to see their names, then go to the ones for Mainboard and Multimedia.

For Mainboard, post back with the details listed for Manufacturer, Mainboard, BIOS and Chipset.

For Multimedia, post back with the details for Device Audio and Audio Playback.

cerberus49 · 07-27-2007, 09:47 AM

I tried everything and nothing worked, so I bought a new sound card installed it and everything is working great now. Thank you all for your patients and your feedback. I hope I can do something for you in the future?
cerberus49

**Deleted090308** · 07-27-2007, 09:54 AM

I'm glad you got it fixed.

07-13-2007, 05:22 PM	#1 (permalink)
cerberus49 Registered User Join Date: Jul 2007 Location: bolton lancashire england uk. Posts: 10 OS: xp	[SOLVED] no sound Hi Everyone, As this is my frist time Post, I am using a P3 with XP pro and when I try to use anything that uses sound I get a error message (code 10) soundblaster 16 or AWE 32 compatible can any one help me please?

07-14-2007, 08:28 AM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,062 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: no sound Hi cerberus49, Error code 10 indicates your sound card has a problem. Go to the device manager and see if the driver for the card has a yellow or red exclamation point or any other errors. Thanks, Bill

07-15-2007, 05:16 PM	#3 (permalink)
cerberus49 Registered User Join Date: Jul 2007 Location: bolton lancashire england uk. Posts: 10 OS: xp	Re: no sound I have done that and it says there is no driver or it has been disabled I have tried to download a driver but with no success yet.

07-15-2007, 05:28 PM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,062 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: no sound Can you give me the specs on your computer and the sound card you are attempting to install? Does your computer have intergrated sound and you adding an additional sound card? Thanks, Bill

07-22-2007, 03:24 AM	#5 (permalink)
cerberus49 Registered User Join Date: Jul 2007 Location: bolton lancashire england uk. Posts: 10 OS: xp	Re: no sound The computer is a tiny and it has an intragrated sound card I think. I think I may have deleted the sound driver by mistake as it says there is no sound device, but it was working before.

07-22-2007, 04:01 AM	#6 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: no sound Hi, Have a look in Start > Programs > Accessories > System tools > System information. Press System summary - you'll find the motherboard brand/model there (System manufacturer/model). Please post back with that info.

07-22-2007, 04:15 AM	#7 (permalink)
cerberus49 Registered User Join Date: Jul 2007 Location: bolton lancashire england uk. Posts: 10 OS: xp	Re: no sound I have just done that: It says Cant collect information. Cannot access the windows management instrumentation software. Windows managment files may be moved or missing?

07-22-2007, 04:21 AM	#8 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: no sound Have you tried a system restore to a date before this problem occurred?

07-22-2007, 04:23 AM	#9 (permalink)
cerberus49 Registered User Join Date: Jul 2007 Location: bolton lancashire england uk. Posts: 10 OS: xp	Re: no sound yes, then I reinstaled windows, and that has not solved the problem?

07-22-2007, 04:32 AM	#10 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: no sound Is this a brand computer (if so - what model)? Also - download and run PC Wizard (link in my signature). See what it says under Mainboard and Multimedia.

07-22-2007, 04:38 AM	#11 (permalink)
cerberus49 Registered User Join Date: Jul 2007 Location: bolton lancashire england uk. Posts: 10 OS: xp	Re: no sound I cant find out any info on the computer only that it is a TINY P3 Sereno 80g harddriverunning a copy of windows xp pro. I hope this helps?

07-22-2007, 04:47 AM	#12 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: no sound Is this a laptop? Did you try PC Wizard?

07-22-2007, 04:59 AM	#13 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,406 OS: XP/7/Ubuntu My System	Re: no sound If you still have your motherboard CD, the audio drivers will be on there. Check the Realtek or AC97 folders. Have you run PC Wizard yet, or is it not showing anything? If it can collect the information, it will tell you everything you need to know about your computer. If it doesn't display any details at all, then this is more than just a missing/corrupt driver. Hover your mouse over the icons on the left of the PC Wizard window to see their names, then go to the ones for Mainboard and Multimedia. For Mainboard, post back with the details listed for Manufacturer, Mainboard, BIOS and Chipset. For Multimedia, post back with the details for Device Audio and Audio Playback. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

07-27-2007, 09:47 AM	#14 (permalink)
cerberus49 Registered User Join Date: Jul 2007 Location: bolton lancashire england uk. Posts: 10 OS: xp	Re: no sound I tried everything and nothing worked, so I bought a new sound card installed it and everything is working great now. Thank you all for your patients and your feedback. I hope I can do something for you in the future? cerberus49

07-27-2007, 09:54 AM	#15 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: no sound I'm glad you got it fixed.