no audio device

mamacrouse · 07-04-2007, 08:11 AM

Hello, this is my first post and I am going crazy!!

I have a Gateway desktop with Windows xp. Every once in a while the sound would not work on my computer, but restarting would fix it. Now, however, even that doesn't help.

I have gone to the control panel and sounds and it says that I have no audio device for playback, but there is a SoundMAX Integrated Digital Audio device and driver for the recording. My computer just won't recognize it for playback. I have checked that all the sound devices are enabled and working properly through the troubleshooter, but still nothing.

I have tried to update the driver, but there isn't a better one and I tried to Rollback the Driver, but it won'tlet me because it says that it hasn't been backed up.

I don't know what else to do because I don't know anything about BIOS so I didn't try to go there.

Everything was on the computer when I bought it so I don't have installation CDs for anything...it just worked before.

Help would greatly be appreciated :)

~~Jaymie1989~~ · 07-04-2007, 09:30 AM

Hi,

Welcome To TSF.

Can You Please provide use with a serial number for your computer?

Thanks,

Jay.

mamacrouse · 07-04-2007, 09:35 AM

thanks

Sure, Serial # 0034940395

~~Jaymie1989~~ · 07-04-2007, 09:55 AM

Thank You,

Try This Download and Install It.

V1

V2

(The Blue Writing Are Links)

Try the first one first.

Let us know how it works out.

mamacrouse · 07-04-2007, 11:02 AM

Well, I tried both of them and it didn't work.
I already had the 5240 Driver, but tried it anyway.

Do I need a different device?

~~Jaymie1989~~ · 07-04-2007, 11:44 AM

No I dont think you need a different device.

Go on to Device Manger
(Right Click on My Computer > Properties > Click on the Hardware Tab and Then Click on Device Manager)

When that opens click on View and then Show Hidden Devices.

You then need to look for the Sound,Video and game controllers. Is there any icon above any of them?

mamacrouse · 07-04-2007, 11:49 AM

There is a Microsoft Kernel System Audio Device and Micorsoft WINMM WDM Audio Compatibility Driver that weren't there before, but they have the same icon as the rest of them...a speaker.

dai · 07-04-2007, 12:00 PM

is there any yellow alongside of anything

mamacrouse · 07-04-2007, 12:01 PM

no.
everything says that it's working properly.

mamacrouse · 07-04-2007, 12:03 PM

however, at the properties page of the kernel device and that other driver, there is no option to enable or disable...it's greyed out.

dai · 07-04-2007, 01:18 PM

mamacrouse
in the device manager right click on it's entry and uninstall
then right click again and scan for hardware changes
JESUS_ROBLES
check your private messages

mamacrouse · 07-04-2007, 01:31 PM

My computer suffered an error and restarted itself and now when Igo to the device manager and show hidden files...it's not there anymore...the Kernel device or the WDM driver.

dai · 07-04-2007, 01:34 PM

run your m/b setup disk with the original sound setup

Daeva · 07-10-2007, 11:34 PM

My computer is an Acer TravelMate 2300. It worked normally for a little while then it just randomly stopped playing audio stuff. When I hit backspace it still does the little boop. But when MSN shows someone is saying something I don't hear the noise, or on You Tube there is no audio. It'd really help.

07-04-2007, 08:11 AM	#1 (permalink)
mamacrouse Registered User Join Date: Jul 2007 Posts: 7 OS: xp	no audio device Hello, this is my first post and I am going crazy!! I have a Gateway desktop with Windows xp. Every once in a while the sound would not work on my computer, but restarting would fix it. Now, however, even that doesn't help. I have gone to the control panel and sounds and it says that I have no audio device for playback, but there is a SoundMAX Integrated Digital Audio device and driver for the recording. My computer just won't recognize it for playback. I have checked that all the sound devices are enabled and working properly through the troubleshooter, but still nothing. I have tried to update the driver, but there isn't a better one and I tried to Rollback the Driver, but it won'tlet me because it says that it hasn't been backed up. I don't know what else to do because I don't know anything about BIOS so I didn't try to go there. Everything was on the computer when I bought it so I don't have installation CDs for anything...it just worked before. Help would greatly be appreciated :) Last edited by mamacrouse; 07-04-2007 at 08:16 AM. Reason: forgot something

07-04-2007, 09:30 AM	#2 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: no audio device Hi, Welcome To TSF. Can You Please provide use with a serial number for your computer? Thanks, Jay.

07-04-2007, 09:35 AM	#3 (permalink)
mamacrouse Registered User Join Date: Jul 2007 Posts: 7 OS: xp	Re: no audio device thanks Sure, Serial # 0034940395

07-04-2007, 09:55 AM	#4 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: no audio device Thank You, Try This Download and Install It. V1 V2 (The Blue Writing Are Links) Try the first one first. Let us know how it works out.

07-04-2007, 11:02 AM	#5 (permalink)
mamacrouse Registered User Join Date: Jul 2007 Posts: 7 OS: xp	Re: no audio device Well, I tried both of them and it didn't work. I already had the 5240 Driver, but tried it anyway. Do I need a different device? Last edited by mamacrouse; 07-04-2007 at 11:09 AM. Reason: forgot something

07-04-2007, 11:44 AM	#6 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: no audio device No I dont think you need a different device. Go on to Device Manger (Right Click on My Computer > Properties > Click on the Hardware Tab and Then Click on Device Manager) When that opens click on View and then Show Hidden Devices. You then need to look for the Sound,Video and game controllers. Is there any icon above any of them?

07-04-2007, 11:49 AM	#7 (permalink)
mamacrouse Registered User Join Date: Jul 2007 Posts: 7 OS: xp	Re: no audio device There is a Microsoft Kernel System Audio Device and Micorsoft WINMM WDM Audio Compatibility Driver that weren't there before, but they have the same icon as the rest of them...a speaker.

07-04-2007, 12:00 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: no audio device is there any yellow alongside of anything __________________

07-04-2007, 12:01 PM	#9 (permalink)
mamacrouse Registered User Join Date: Jul 2007 Posts: 7 OS: xp	Re: no audio device no. everything says that it's working properly.

07-04-2007, 12:03 PM	#10 (permalink)
mamacrouse Registered User Join Date: Jul 2007 Posts: 7 OS: xp	Re: no audio device however, at the properties page of the kernel device and that other driver, there is no option to enable or disable...it's greyed out.

07-04-2007, 01:18 PM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: no audio device mamacrouse in the device manager right click on it's entry and uninstall then right click again and scan for hardware changes JESUS_ROBLES check your private messages __________________

07-04-2007, 01:31 PM	#12 (permalink)
mamacrouse Registered User Join Date: Jul 2007 Posts: 7 OS: xp	Re: no audio device My computer suffered an error and restarted itself and now when Igo to the device manager and show hidden files...it's not there anymore...the Kernel device or the WDM driver.

07-04-2007, 01:34 PM	#13 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: no audio device run your m/b setup disk with the original sound setup __________________

07-10-2007, 11:34 PM	#14 (permalink)
Daeva Registered User Join Date: Jul 2007 Posts: 3 OS: Windows Vista	Re: no audio device My computer is an Acer TravelMate 2300. It worked normally for a little while then it just randomly stopped playing audio stuff. When I hit backspace it still does the little boop. But when MSN shows someone is saying something I don't hear the noise, or on You Tube there is no audio. It'd really help.