Unresolved Sound Problem with Realtek AC97 Audio

arcanewielder · 07-03-2007, 06:09 AM

Hi and I am a new member here. I just want to ask if there would be any solution to my sound card problem.

I have this Twinhead P14S [before it was P14N because the motherboard was replaced] running Windows XP Professional SP2. I'm not sure if there's a problem with my sound card because it doesn't play any sound when I'm running Windows. The only sound that I could hear from the speakers is the "beep" whenever I start the computer.

Whenever I plug the microphone into my laptop, I could hear my voice from the speaker. When I try to play any sound file to my computer, it appears that the computer is playing but there are no sounds come out from my speakers.

I have installed the applicable drivers for my P14S motherboard (I cannot use the audio driver from the supplied CD of my laptop anymore since the original motherboard, P14N, was replaced).

I would be glad if anyone knows how to solve my problem.

coolday · 07-04-2007, 07:50 AM

remember driver should be exact .... also check the sound settings in control panel....

arcanewielder · 07-04-2007, 06:22 PM

I've done working with it but it doesn't really seem to be solution. I think the problem could have been my motherboard after it was replaced.

By the way,is there something I need to configure in the BIOS setup or somewhere? Windows appears to be playing the sound but there are no sounds coming out to my speakers :(

dougdenada · 07-05-2007, 10:21 PM

I am the exact same problen and it's driving me crazy. Are there alternate drivers?

arcanewielder · 07-06-2007, 10:24 AM

Do u think this has something to do with the driver? I got the sound card driver from Realtek's site and it's still not working. The driver I got goes with the name, WDM_A400.

Would there be any alternate drivers?

coolday · 07-07-2007, 01:07 AM

first of all check the cmos setup utility... Try enabling onboard audio from advanced settings ...

arcanewielder · 07-07-2007, 02:23 AM

I already tried doing that before. Unfortunately, I was not able to find any of the selections on my CMOS related to audio. Anyway, I have posted my scanned samples of my laptop's CMOS below. I just have a small knowledge with regards to my laptop's CMOS and maybe you could find the solution here.

http://i173.photobucket.com/albums/w.../cmos_pic1.jpg
http://i173.photobucket.com/albums/w.../cmos_pic2.jpg

Sirius B · 07-27-2007, 03:36 AM

I've had similar problems with the realtek ac97 audio.

I found out earlier this year that 1 of Microsoft's updates upsets the driver.
As I have a network of 5 machines all with the 97 audio, this has caused problems.

I found the answer in a national weekly computer mag, fortunately, I have all the copies for this year, & it's just a matter of re-reading and finding it. Once done will post the answer so that everyone with realtek audio can benefit.

In the meantime, try Microsoft's knowledge base.

Hope this helps.

07-03-2007, 06:09 AM	#1 (permalink)
arcanewielder Registered User Join Date: Jul 2007 Posts: 33 OS: Microsoft Windows 98 Second Edition/ XP Home and Professional Edition/ Vista Home Premium	Unresolved Sound Problem with Realtek AC97 Audio Hi and I am a new member here. I just want to ask if there would be any solution to my sound card problem. I have this Twinhead P14S [before it was P14N because the motherboard was replaced] running Windows XP Professional SP2. I'm not sure if there's a problem with my sound card because it doesn't play any sound when I'm running Windows. The only sound that I could hear from the speakers is the "beep" whenever I start the computer. Whenever I plug the microphone into my laptop, I could hear my voice from the speaker. When I try to play any sound file to my computer, it appears that the computer is playing but there are no sounds come out from my speakers. I have installed the applicable drivers for my P14S motherboard (I cannot use the audio driver from the supplied CD of my laptop anymore since the original motherboard, P14N, was replaced). I would be glad if anyone knows how to solve my problem.

07-04-2007, 07:50 AM	#2 (permalink)
coolday Registered User Join Date: Jul 2005 Posts: 337 OS: WINDOWS XP PRO	Re: Unresolved Sound Problem with Realtek AC97 Audio remember driver should be exact .... also check the sound settings in control panel.... __________________ *cday ... "Learn 2 Share N Share 2 Learn"* Please add a thanks if I may ever help you

07-04-2007, 06:22 PM	#3 (permalink)
arcanewielder Registered User Join Date: Jul 2007 Posts: 33 OS: Microsoft Windows 98 Second Edition/ XP Home and Professional Edition/ Vista Home Premium	Re: Unresolved Sound Problem with Realtek AC97 Audio I've done working with it but it doesn't really seem to be solution. I think the problem could have been my motherboard after it was replaced. By the way,is there something I need to configure in the BIOS setup or somewhere? Windows appears to be playing the sound but there are no sounds coming out to my speakers :(

07-05-2007, 10:21 PM	#4 (permalink)
dougdenada Registered User Join Date: Jul 2007 Posts: 1 OS: vista	Re: Unresolved Sound Problem with Realtek AC97 Audio I am the exact same problen and it's driving me crazy. Are there alternate drivers?

07-06-2007, 10:24 AM	#5 (permalink)
arcanewielder Registered User Join Date: Jul 2007 Posts: 33 OS: Microsoft Windows 98 Second Edition/ XP Home and Professional Edition/ Vista Home Premium	Re: Unresolved Sound Problem with Realtek AC97 Audio Do u think this has something to do with the driver? I got the sound card driver from Realtek's site and it's still not working. The driver I got goes with the name, WDM_A400. Would there be any alternate drivers?

07-07-2007, 01:07 AM	#6 (permalink)
coolday Registered User Join Date: Jul 2005 Posts: 337 OS: WINDOWS XP PRO	Re: Unresolved Sound Problem with Realtek AC97 Audio first of all check the cmos setup utility... Try enabling onboard audio from advanced settings ... __________________ *cday ... "Learn 2 Share N Share 2 Learn"* Please add a thanks if I may ever help you

07-07-2007, 02:23 AM	#7 (permalink)
arcanewielder Registered User Join Date: Jul 2007 Posts: 33 OS: Microsoft Windows 98 Second Edition/ XP Home and Professional Edition/ Vista Home Premium	Re: Unresolved Sound Problem with Realtek AC97 Audio I already tried doing that before. Unfortunately, I was not able to find any of the selections on my CMOS related to audio. Anyway, I have posted my scanned samples of my laptop's CMOS below. I just have a small knowledge with regards to my laptop's CMOS and maybe you could find the solution here. http://i173.photobucket.com/albums/w.../cmos_pic1.jpg http://i173.photobucket.com/albums/w.../cmos_pic2.jpg Last edited by arcanewielder; 07-07-2007 at 02:24 AM.

07-27-2007, 03:36 AM	#8 (permalink)
Sirius B Registered User Join Date: Jul 2007 Location: Peterborough, England Posts: 109 OS: XP Pro SP3 - XP X64 - Windows Home Server - Vista Business - Win 7 Professional - Win 7 Ultimate 64 My System	Re: Unresolved Sound Problem with Realtek AC97 Audio I've had similar problems with the realtek ac97 audio. I found out earlier this year that 1 of Microsoft's updates upsets the driver. As I have a network of 5 machines all with the 97 audio, this has caused problems. I found the answer in a national weekly computer mag, fortunately, I have all the copies for this year, & it's just a matter of re-reading and finding it. Once done will post the answer so that everyone with realtek audio can benefit. In the meantime, try Microsoft's knowledge base. Hope this helps.