Case Sound Ports

~~Jaymie1989~~ · 03-25-2007, 11:12 AM

Hi, I Have a case with a sound card and usb ports at the front. All usb and my fan controls work, However my sound and mic port dont work, They have before, They are correctly plugged into my motherboard they have worked before, My sound card on my motherboard works correctly. I have cleaned the ports with compressed air both on my motherboard and the sound and mic cable but they still do not work.

Please Help

**TheMatt** · 03-26-2007, 03:05 PM

Hi,

Are you using a dedicated PCI sound card? If so, the front audio ports won't work. If you are using the onboard sound, reconnect the connections going to the front line-out and mic ports.

~~Jaymie1989~~ · 03-27-2007, 02:52 AM

Im just using the motherboard sound card ports at the moment the front usb connect to the motherboard, They worked before but not now for some reason.

**TheMatt** · 03-27-2007, 03:49 PM

Have you made sure the front outputs were enabled in the BIOS if that is an option? What motherboard do you have?

~~Jaymie1989~~ · 03-28-2007, 12:28 AM

I dont know how to do that, They did work before. Iv got a Compaq Presario SR2109UK Desktop PC.

**TheMatt** · 03-28-2007, 04:25 PM

Can you tried other cables for the front audio ports?

~~Jaymie1989~~ · 03-29-2007, 01:53 AM

No the cable in connected to the Ports and can not be unplugged or changed. The ports are in the case

**TheMatt** · 03-29-2007, 12:18 PM

Check the device manager for any devices with yellow !'s next to them. Also, reinstall the chipset drivers and see if that fixes it.
http://www.nvidia.com/object/nforce_...xp32_8.26.html

~~Jaymie1989~~ · 03-30-2007, 11:42 AM

Untitled2.jpg

Untitled5.jpg

This is all that is highlighted, The second one is under Non Plug-in and play.
If you could help me with both that would be great thanks

**TheMatt** · 03-30-2007, 09:15 PM

Look under system devices and see if you can find anything to the effect of "Front Audio Ports".

To install the chipset drivers, uninstall any display drivers, reboot and go into safe mode, run the setup program, then boot back up normally and see if the audio ports work.

~~Jaymie1989~~ · 03-31-2007, 05:50 AM

I did not find anything like that I found the system spec on the Compaq site I dont know if it would help you.

Click Here For It

**TheMatt** · 03-31-2007, 05:33 PM

If you did not find that in the device manager, you probably don't have a driver for it.

First, try running a system restore to a day or two before this became a problem. If that does not work, download these chipset drivers:
http://www.nvidia.com/object/nforce_...xp32_8.26.html

Reboot, go into safe mode, and install them. Then boot back up normally.

~~Jaymie1989~~ · 04-01-2007, 06:31 AM

That I can not do now, I had to format my drive 2 days ago, But its still not working, Shall I contact the company who made my case and put them ports in?

**TheMatt** · 04-01-2007, 04:44 PM

If the chipset drivers didn't fix it, then there is a problem with the board. I would contact HP for a replacement. If your computer is not under warranty, you can put in any Micro ATX computer case.

If you frequently use the front audio ports, you can get a 3.5mm extension cable to plug into the back of your computer. Also, many speakers you buy have a headphone port in the front of them so that when you plug in a pair of headphones, it will mute the speakers.

03-25-2007, 11:12 AM	#1 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Case Sound Ports Hi, I Have a case with a sound card and usb ports at the front. All usb and my fan controls work, However my sound and mic port dont work, They have before, They are correctly plugged into my motherboard they have worked before, My sound card on my motherboard works correctly. I have cleaned the ports with compressed air both on my motherboard and the sound and mic cable but they still do not work. Please Help

03-26-2007, 03:05 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Case Sound Ports Hi, Are you using a dedicated PCI sound card? If so, the front audio ports won't work. If you are using the onboard sound, reconnect the connections going to the front line-out and mic ports. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-27-2007, 02:52 AM	#3 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Case Sound Ports Im just using the motherboard sound card ports at the moment the front usb connect to the motherboard, They worked before but not now for some reason.

03-27-2007, 03:49 PM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Case Sound Ports Have you made sure the front outputs were enabled in the BIOS if that is an option? What motherboard do you have? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-28-2007, 12:28 AM	#5 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Case Sound Ports I dont know how to do that, They did work before. Iv got a Compaq Presario SR2109UK Desktop PC.

03-28-2007, 04:25 PM	#6 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Case Sound Ports Can you tried other cables for the front audio ports? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-29-2007, 01:53 AM	#7 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Case Sound Ports No the cable in connected to the Ports and can not be unplugged or changed. The ports are in the case

03-29-2007, 12:18 PM	#8 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Case Sound Ports Check the device manager for any devices with yellow !'s next to them. Also, reinstall the chipset drivers and see if that fixes it. http://www.nvidia.com/object/nforce_...xp32_8.26.html __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-30-2007, 11:42 AM	#9 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Case Sound Ports Untitled2.jpg Untitled5.jpg This is all that is highlighted, The second one is under Non Plug-in and play. If you could help me with both that would be great thanks

03-30-2007, 09:15 PM	#10 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Case Sound Ports Look under system devices and see if you can find anything to the effect of "Front Audio Ports". To install the chipset drivers, uninstall any display drivers, reboot and go into safe mode, run the setup program, then boot back up normally and see if the audio ports work. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-31-2007, 05:50 AM	#11 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Case Sound Ports I did not find anything like that I found the system spec on the Compaq site I dont know if it would help you. Click Here For It

03-31-2007, 05:33 PM	#12 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Case Sound Ports If you did not find that in the device manager, you probably don't have a driver for it. First, try running a system restore to a day or two before this became a problem. If that does not work, download these chipset drivers: http://www.nvidia.com/object/nforce_...xp32_8.26.html Reboot, go into safe mode, and install them. Then boot back up normally. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

04-01-2007, 06:31 AM	#13 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Case Sound Ports That I can not do now, I had to format my drive 2 days ago, But its still not working, Shall I contact the company who made my case and put them ports in?

04-01-2007, 04:44 PM	#14 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Case Sound Ports If the chipset drivers didn't fix it, then there is a problem with the board. I would contact HP for a replacement. If your computer is not under warranty, you can put in any Micro ATX computer case. If you frequently use the front audio ports, you can get a 3.5mm extension cable to plug into the back of your computer. Also, many speakers you buy have a headphone port in the front of them so that when you plug in a pair of headphones, it will mute the speakers. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides