Sound Not Working!

rebecpt · 02-13-2007, 02:27 AM

I posted before about this but obviously did not give enough detail! I have a Compaq Presrio and I got in the summer of 2005. The only noise my computer makes is a beep with AIM. Other than that, it won't play any of my music, any sounds on websites, or anything else. When I go to my Sounds and Audio Devices Properties, it say I don't have no audio device. So what should I do?

**scottydont2841** · 02-13-2007, 10:32 PM

Hi firstly, check you have a driver installed, do this by :

Right click my computer
Properties
Hardware tab
Device Manager

Check the sound section, are there any question/exclamation marks?

Report back what you have.

rebecpt · 02-14-2007, 03:54 AM

Quote:

Originally Posted by scottydont2841

Hi firstly, check you have a driver installed, do this by :

Right click my computer
Properties
Hardware tab
Device Manager

Check the sound section, are there any question/exclamation marks?

Report back what you have.

I don't even have a harware tab

dai · 02-14-2007, 01:39 PM

in the device manager click on view at the top and then show hidden devices
then check for any yellow alongside of anything

**scottydont2841** · 02-14-2007, 01:40 PM

You should have if you have XP, you should get the screen as follows

It comes up after you right click My Computer and click properties.

P.S. currently do not have messenger.

rebecpt · 02-15-2007, 07:53 AM

When I right click My Computer and go to Properties, and doesn't look like that at all...At the top it says My Computer Properties and only has two tabs: "General" and "shortcut"

dai · 02-15-2007, 07:56 AM

click on system icon in the control panel and what do you get

rebecpt · 02-15-2007, 07:56 AM

Wait, I found it! What do I do next?

dai · 02-15-2007, 08:07 AM

click on the device manager tab and once in there,click on view at the top and show hidden devices in the dropdown
then look down the list for any yellow alongside of anything
if there is click on it and see what it says the problem is

rebecpt · 02-15-2007, 05:36 PM

Yea, there is yellow for all of my Other Devices (Mass Storage Controller, Multimedia Audio Controller, Network Controller, PCI Modem, SM Bus Controller, and Video Controller). Also, Serial under Non-plus and Play Drivers

dai · 02-15-2007, 05:39 PM

run the m/b setup cd,have you just formatted the drive

rebecpt · 02-15-2007, 06:19 PM

what if I don't have the cd?

dai · 02-15-2007, 06:26 PM

go to the makers site and download drivers for the ones listed under other in the device manager

rebecpt · 02-16-2007, 06:14 AM

what, Compaq's site?

dai · 02-16-2007, 09:24 AM

yes Compaq site,with most of the brand names you put your model no. in and it takes you to the page and you click on the d/load tab to go to the section that you need

**scottydont2841** · 02-18-2007, 04:42 AM

Probably be easier if you tell us the model number and we'll direct you to it. Sorry havent seen this thread in a while.

rebecpt · 02-18-2007, 08:28 AM

well, I found the cd's I got when I bought my computer....I have the Application and Driver Recovery DVD and the Operating System CD. I put in the Application and Driver Recovery cd and ran it, and installed....but my sound still isn't working

dai · 02-18-2007, 10:57 AM

you need the m/b setup cd with the chipset drivers on it,browse the cd you used and see if they are on it

02-13-2007, 02:27 AM	#1 (permalink)
rebecpt Registered User Join Date: Feb 2007 Posts: 9 OS: Windows XP	Sound Not Working! I posted before about this but obviously did not give enough detail! I have a Compaq Presrio and I got in the summer of 2005. The only noise my computer makes is a beep with AIM. Other than that, it won't play any of my music, any sounds on websites, or anything else. When I go to my Sounds and Audio Devices Properties, it say I don't have no audio device. So what should I do?

02-14-2007, 01:39 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	in the device manager click on view at the top and then show hidden devices then check for any yellow alongside of anything __________________

02-15-2007, 07:56 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	click on system icon in the control panel and what do you get __________________

02-15-2007, 08:07 AM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	click on the device manager tab and once in there,click on view at the top and show hidden devices in the dropdown then look down the list for any yellow alongside of anything if there is click on it and see what it says the problem is __________________

02-15-2007, 05:39 PM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	run the m/b setup cd,have you just formatted the drive __________________

02-13-2007, 10:32 PM	#2 (permalink)
scottydont2841 TSF Enthusiast Join Date: Aug 2005 Location: Bristol, England, UK. Posts: 1,228 OS: Vista Home Premium My System	Hi firstly, check you have a driver installed, do this by : Right click my computer Properties Hardware tab Device Manager Check the sound section, are there any question/exclamation marks? Report back what you have.

02-14-2007, 01:40 PM	#5 (permalink)
scottydont2841 TSF Enthusiast Join Date: Aug 2005 Location: Bristol, England, UK. Posts: 1,228 OS: Vista Home Premium My System	You should have if you have XP, you should get the screen as follows It comes up after you right click My Computer and click properties. P.S. currently do not have messenger.

02-15-2007, 07:53 AM	#6 (permalink)
rebecpt Registered User Join Date: Feb 2007 Posts: 9 OS: Windows XP	When I right click My Computer and go to Properties, and doesn't look like that at all...At the top it says My Computer Properties and only has two tabs: "General" and "shortcut"

02-15-2007, 07:56 AM	#8 (permalink)
rebecpt Registered User Join Date: Feb 2007 Posts: 9 OS: Windows XP	Wait, I found it! What do I do next?

02-15-2007, 05:36 PM	#10 (permalink)
rebecpt Registered User Join Date: Feb 2007 Posts: 9 OS: Windows XP	Yea, there is yellow for all of my Other Devices (Mass Storage Controller, Multimedia Audio Controller, Network Controller, PCI Modem, SM Bus Controller, and Video Controller). Also, Serial under Non-plus and Play Drivers

02-15-2007, 06:19 PM	#12 (permalink)
rebecpt Registered User Join Date: Feb 2007 Posts: 9 OS: Windows XP	what if I don't have the cd?

02-15-2007, 06:26 PM	#13 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	go to the makers site and download drivers for the ones listed under other in the device manager __________________

02-16-2007, 06:14 AM	#14 (permalink)
rebecpt Registered User Join Date: Feb 2007 Posts: 9 OS: Windows XP	what, Compaq's site?

02-16-2007, 09:24 AM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	yes Compaq site,with most of the brand names you put your model no. in and it takes you to the page and you click on the d/load tab to go to the section that you need __________________

02-18-2007, 04:42 AM	#16 (permalink)
scottydont2841 TSF Enthusiast Join Date: Aug 2005 Location: Bristol, England, UK. Posts: 1,228 OS: Vista Home Premium My System	Probably be easier if you tell us the model number and we'll direct you to it. Sorry havent seen this thread in a while.

02-18-2007, 08:28 AM	#17 (permalink)
rebecpt Registered User Join Date: Feb 2007 Posts: 9 OS: Windows XP	well, I found the cd's I got when I bought my computer....I have the Application and Driver Recovery DVD and the Operating System CD. I put in the Application and Driver Recovery cd and ran it, and installed....but my sound still isn't working

02-18-2007, 10:57 AM	#18 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	you need the m/b setup cd with the chipset drivers on it,browse the cd you used and see if they are on it __________________