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Old 11-07-2006, 12:34 AM   #1 (permalink)
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RealTek AC'97 audio, This device cannot start [code 10]

I also have a similar problem with the device driver

my sound was working fine there was no problems with it, untill my computer had crashed after trying to play a dvd my registry hives became corrupted..and i could not recover or fix the problem..so i formatted my notebook and installed XP home edition SP2.

after the installation i noticed to drivers that were needed, which was-

EtherNet Controller
MultiMedia Audio Controller

I could not find a driver for my EtherNet Controller, But managed to find one for my Audio Controller which is Realtek ALC250 AC'97 Audio. I visited the Realtek website and downloaded it and installed it and after installing the driver i got this error message

"This device cannot start. (Code 10)"

I am not certain IF the EtherNet Controller has anything to do with it.

But i checked to see if the driver i downloaded was installed which it was, i aslo checked the sounds and audio and it said that i did not have a sound device installed. though my media player can play videos but no sound will work. I even check in the administrative tools and checked my windows audio from the services and applications, and the service status was still on started.. it was not stopped.

So i uninstalled it and reinstalled the driver and it still didnt work. I also booted in safe mode and uninstalled it and rebooted to normal mode and re-installed and it still did not work.

and i still havnt found a driver for my Ethernet Controller.

It would be much appreciated if someone could help resolve this, for i am all out of ideas

this is my notebooks info it it comes in handy

Main Circuit Board:
Board: TOSHIBA Satellite PRO L20
Bus Clock: 100 megahertz
BIOS: TOSHIBA V1.50 09/23/05

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
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Old 11-07-2006, 09:00 AM   #2 (permalink)
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Hi,

Quick question or so...Did you download the AC97 program from your motherboard disk after you formatted?

When you got to device manager, are there red or yellow marks there indicating the lack of a driver install?

Post back with questions/concerns.
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Last edited by Tumbleweed36; 11-07-2006 at 09:02 AM.
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Old 11-07-2006, 04:53 PM   #3 (permalink)
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After i had formatted, in the device manager there was a new root directory
called Other Devices. There was a Yellow circle with a black
exclaimation mark indicating there was a driver needed for

Multimedia Audio Controller
Ethernet Controller

There were also other drivers needed for other devices in the list, but they are already taken care of.

But No i do not have the motherboard disk or any disk to install the drivers from, I download the AC'97 from Realtek site for the Multimedia Audio Controller

But I cannot find a driver for Ethernet Controller.

After the AC'97 was downloaded i went to add new hardware and it detected that i had a Multimedia Audio Controller and installed the AC'97 driver. When i looked at device manager again the MultiMedia Audio controller was no longer in Other Device but in Sound, Video and game controller with a yellow circle. This time round it wasnt called Multimedia Audio Controller. It was called RealTek AC'97 Audio and the device status said

This device cannot start. (Code 10)

Sorry if i write to much bro lol.. but im trying to give as much info as i can, And sorry if its hard to understand as well for i am not much of a computer wiz lol
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Old 11-07-2006, 05:13 PM   #4 (permalink)
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Hi,

Use Everest under my signature and find out what motherboard you have in the computer with that program. Then, you can go to the motherboard manufacturer's website and download the items that fit that motherboard like the AC97 and the Ethernet Controller that would be found on that motherboard disk.
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Old 11-07-2006, 06:22 PM   #5 (permalink)
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I have visited a few sites with the mobo type but i still cannot find any drivers for the AC'97 or Ethernet controller

do you think you can help look for it? im all outta ideas

This is wat Everest gathered wen i did a report

Motherboard:
CPU Type.................Mobile Intel Celeron M 360, 1400 MHz (14 x 100)
Motherboard Name.....TOSHIBA Satellite PRO L20
Motherboard Chipset...Unknown
System Memory.........192 MB
BIOS Type................Phoenix (09/23/05)

Multimedia:
Audio Adapter............ATI SB400 - AC'97 Audio Controller

i think thats the AC'97 i got at the moment, not sure lol

Sorry to put you through so much trouble.
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Old 11-07-2006, 07:02 PM   #6 (permalink)
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Hi,

Have you tried these drivers:

http://eu.computers.toshiba-europe.c...jsp?service=EU
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Old 11-07-2006, 07:38 PM   #7 (permalink)
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thanks for that site.. i'll book mark it now .. i got the sound driver needed and the sound is good now thanks for that i appreciate the help

but now i still have my ethernet controller to find.. but on that link you gave me i dont have a clue which catagory to look for the controller i need lol

would you have any clue?
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Old 11-07-2006, 07:43 PM   #8 (permalink)
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Hi,

Well, great to hear that you got the sound going......wow, that one was so tough to find. I will look around and see what I can find on the ethernet driver. Laptops aren't my thing, but at times I get lucky. Will get back if I can find something on your other problem.
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Old 11-07-2006, 07:49 PM   #9 (permalink)
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I know wat you mean about hard to find.. i tried for a few days on end jst trying to find the right site.. i visted so many sites... that jst took me to a deadend lol, and laptops arnt my style either.. im normally on a desktop computer which is more easier to do lol..

i been looking for the ethernet driver but no luck as well.. though i bet you'll find it faster then me lol

and thanks again for your help i would of been lost
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Old 11-07-2006, 08:26 PM   #10 (permalink)
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Hi,

Use the same site I gave you and put in the driver request that you need. I got those network drivers up a couple of times, but can't tie to it exactly since it comes back to the search area when i copy the link. I just can't get the download link to copy properly. Give it a try and I think you will find it in this link.
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Last edited by Tumbleweed36; 11-07-2006 at 08:30 PM.
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Old 11-07-2006, 08:34 PM   #11 (permalink)
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i have already tried that and there was no search results found
but if you wana take alook

the product type is -Notebook
the family is - Satelite pro
the product series is - Satelite pro L series
the model is - Satelite pro L20
Windows is - XP
the country is - Australia

yea i searched for the ethernet controller but no go :( and i dont know wat type of driver is needed for that lol
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Old 11-08-2006, 05:28 PM   #12 (permalink)
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Hi,

Give this a try:

http://eu.computers.toshiba-europe.c...jsp?service=EU

If that does not return the download, then put this in the blanks:

Notebook
Satellite Pro
Satellite Pro L Series
Satellite Pro L20
Windows XP
LAN Driver
Australia
English

Should Return:

08-02-06<>LAN Driver<>RealTech Semiconductor Corp.<> Windows XP<>5.620.1202.2004<>World Wide

Let me know what happens with this one.
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Old 11-09-2006, 05:27 AM   #13 (permalink)
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ahhhh great! its worked nicely ! all my drivers are installed now :)

thanks so much for your help bro

Your the best!
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Old 11-09-2006, 09:30 AM   #14 (permalink)
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Hi,

You are most welcome. Don't be a stranger on here now, stick around and enjoy the forum.
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Old 11-09-2006, 09:32 AM   #15 (permalink)
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!hi!

HI jet would be greatly appreciated how you found out your sound driver! thanks a lot
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Old 11-09-2006, 05:15 PM   #16 (permalink)
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sorry bsunben i dont understand you.. how i found out as in, how i know wat driver i needed for my notebook? well before it crashed i saw it was a REALTEK driver... but i also found out that it was realtek after i search for my computer and looked at wat came with it at purchase and i was lucky and in the list it said REALTEK =]

but if you need to find out, guessing from wat i learnt from tumbleweed36. use the program called everest located under his name and get your motherboard name and visit the manufacturer's site and it will all be there
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Old 01-10-2007, 12:35 PM   #17 (permalink)
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Roll Eyes audio device

Hi I have had the same error code and problems with my audio device, I have dowloaded that Everest and it says:
Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]
when i click this to download driver the intel website says page not found ,How do i sort out my audio device.Thanks
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Old 01-26-2008, 02:01 AM   #18 (permalink)
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Re: RealTek AC'97 audio, This device cannot start [code 10]

well the site u are downloading at has been removed im guessing. u will have to look for another site for ur audio driver.

what computer/laptop do you have?
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Old 04-16-2008, 12:04 PM   #19 (permalink)
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Re: RealTek AC'97 audio, This device cannot start [code 10]

I have an Issue the size of Mount Rushmore. I have the Sound Driver for VAIO PCG-Z1WAMP, Which is detected as AC97, I keep on Installing it but alas in vain! Since that stupid yellow exclamation doesnt quit. Finaly now the system is giving me the This device cannot start [code 10] How do I get out of this.. Please someone help. Here below are my Specs:

VAIO -PCG-Z1WAMP
OS: WINXP PRO
RAM: 512

HELP!
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Old 04-16-2008, 06:00 PM   #20 (permalink)
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Re: RealTek AC'97 audio, This device cannot start [code 10]

hey bud, its a pain isnt it. sounds like u just need to download the correct driver for your mother board. have u tried to use the recovery disc?

just in case i found a few sites that might have ur drivers

http://www.vaio-link.com/submenu/dow...voe_en_gb_cons

http://b2b.sony.com/b2bMicrosites/la...o_drivers.html

try them to sites for now, and let me know if they work.
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