c-media sound card problem

by100 · 06-13-2006, 07:56 AM

Hello,

I have a really annoying problem:
I had an ASUS p4s533 motherboard, with an onboard c-media cmi 9738 audio chip.
The drivers in the CD I got worked fine, one time when i have formated my pc, and tried to install it, the pc stuck, and when i tried to restart it, it just showed a black screen with only the mouse.
Only when i disabled the onboard card from the bios, or started at safe-mode, and disabled or uninstalled the driver, the pc booted normally.
I also tried every driver i could find on the internet and on c-media's site, but every driver does the same problem.
It also didn't matter how i installed, by the setup, or with the "add hardware" of windows, it didn't help.
Yesturday I bought an c-media cmi 8738 pci sound card, but the same problem occoured.

Thank You very very much, Barak.

dai · 06-13-2006, 11:45 AM

run
sfc /scannow
and see if any of the system files need repairing

by100 · 06-13-2006, 03:24 PM

It found no problem.
But thanks for the answer.

dai · 06-13-2006, 03:30 PM

did you try installing from safe mode

by100 · 06-13-2006, 03:48 PM

I tried, but he said that the sound card isn't connected (it probably dosen't detect it on safe mode)

dai · 06-13-2006, 06:54 PM

in the device manager click on view at the top and choose show hidden devices
check you can see the s/card listed and for any yellow alongside of anything

by100 · 06-13-2006, 11:31 PM

There is a yellow "multimedia audio controller"

dai · 06-14-2006, 11:51 AM

did you click on it to see what it reported the problem as

06-13-2006, 07:56 AM	#1 (permalink)
by100 Registered User Join Date: Jun 2006 Posts: 4 OS: XP pro	c-media sound card problem Hello, I have a really annoying problem: I had an ASUS p4s533 motherboard, with an onboard c-media cmi 9738 audio chip. The drivers in the CD I got worked fine, one time when i have formated my pc, and tried to install it, the pc stuck, and when i tried to restart it, it just showed a black screen with only the mouse. Only when i disabled the onboard card from the bios, or started at safe-mode, and disabled or uninstalled the driver, the pc booted normally. I also tried every driver i could find on the internet and on c-media's site, but every driver does the same problem. It also didn't matter how i installed, by the setup, or with the "add hardware" of windows, it didn't help. Yesturday I bought an c-media cmi 8738 pci sound card, but the same problem occoured. Thank You very very much, Barak.

06-13-2006, 11:45 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,672 OS: win 7 32x 64x rtm	run sfc /scannow and see if any of the system files need repairing __________________

06-13-2006, 03:24 PM	#3 (permalink)
by100 Registered User Join Date: Jun 2006 Posts: 4 OS: XP pro	no there were no problems found It found no problem. But thanks for the answer.

06-13-2006, 03:30 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,672 OS: win 7 32x 64x rtm	did you try installing from safe mode __________________

06-13-2006, 06:54 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,672 OS: win 7 32x 64x rtm	in the device manager click on view at the top and choose show hidden devices check you can see the s/card listed and for any yellow alongside of anything __________________

06-13-2006, 03:48 PM	#5 (permalink)
by100 Registered User Join Date: Jun 2006 Posts: 4 OS: XP pro	I tried, but he said that the sound card isn't connected (it probably dosen't detect it on safe mode)

06-13-2006, 11:31 PM	#7 (permalink)
by100 Registered User Join Date: Jun 2006 Posts: 4 OS: XP pro	There is a yellow "multimedia audio controller"

06-14-2006, 11:51 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,672 OS: win 7 32x 64x rtm	did you click on it to see what it reported the problem as __________________