Computer keeps losing dvd drives!!!

millad · 03-14-2006, 06:47 PM

last night I was playing matt hoffmans pro bmx when it crashed. So I closed the program and went to restart it when it told me there was no disc in drive E: i went to my computer and discovered that both my dvd drive and cd/rw drive had dissapeared. I rebooted and there they were again i thought fair enough.

Today I recieve my new LG GSA4167B dvd/rw drive I install it backup a dvd and it is working fine then i go to watch a dvd i have rented and all of a sudden it hits me with the same message and both my drives have gone again i took off the casing and checked the connections started it back up and they were there now theyve gone again after getting past the title screen can any body help please.

dai · 03-15-2006, 10:32 AM

you may have a faulty eide cable try a new 80 wire cable

millad · 03-15-2006, 10:49 AM

Do They Have The Same Connectors As The Eide Leads As I Cant See Any MORE PORTS For A Different Connector

dai · 03-15-2006, 11:00 AM

the plugs are the same size on an 80 wire and a 40 wire
the plugs are different colours on the 80 wire
on the old 40's they are the same colour and the ribbing stands out on the 80's the wire is almost smooth

millad · 03-17-2006, 09:51 AM

I have tried a new lead but still not there they are not in the device manager list either i am just about to check the system bios.

dai · 03-17-2006, 10:01 AM

always check the bios first,windows will not see them until they are seen in there
if they are not there check the jumpers are correct and the cable is in the right way round

millad · 03-17-2006, 11:07 AM

They are both in the bios there is nothing in the widows trouble shoooter about this situation device manager wont recognise they are there

millad · 03-17-2006, 12:22 PM

if i go to the device manager then right click on th the ide ata & atapi controlllers select scan for hardware changes then it will detect them but if i go to watch a film or go to back up a disc the computer will crash and they will dissapear from the bios

~~whodat~~ · 03-17-2006, 01:47 PM

greetings

disable screen saver, hybernation, turn off hard drive, and any other power saving options in your control panel > power options set them to "never"

unplug the rom, leave the dvd and check to see if the problem remains

i prefer for the jumper on the the dvd to be on master, and of course on the master end of the ribbon chain

post back

dai · 03-17-2006, 02:21 PM

check disk management
control panel/admin tools/computer management
then on the left panel
disk management

millad · 03-17-2006, 04:20 PM

nope nothing in computer managment i have taken the new drive out and put my old cd/rw drive back in there it now wont even detect that have also tried a system restore to a point before this started happening but it also didn't make any difference sorry whosdat you are going to have to be a little less tech im not brilliant with these sort of things

dai · 03-17-2006, 04:27 PM

did you check the jumpers on the back of the drive
in the device manager right click on the ide listing and choose uninstall
then right click again and choose
scan for hardware changes

millad · 03-17-2006, 04:37 PM

ive tried that it recognises that they are there for a few seconds then either lets you think they are there for a few seconds if you scan without uninstalling but then dissapears sharply as soon as you go to use either of them . When i uninstall them it comes up with a bubble saying new hardware detected then 5 mins later it tells me that my new hardware is installed but it needs to reboot for final steps so it reboots and the drives are in the bios but when i get to windows go into my computer and they have gone again

millad · 03-17-2006, 04:39 PM

oh yeah I did check the jumpers my rom is my master and my rw is my slave that shouldn't make any difference as that is how it was with the cd/rw

dai · 03-17-2006, 05:03 PM

if you have nero incd installed uninstall it and reboot
http://support.microsoft.com/default...b;EN-US;320553

millad · 03-17-2006, 05:09 PM

I have nero express is that the same as in cd

millad · 03-17-2006, 05:54 PM

looked at the link you gave me but it was of no help i havent got the up filters or down filters there to delete in regedit this is a testing one ive tried a google search ive found a couple of people with the same prob but no answers I have got the company to replace te dvd rw drive but need to get my old 2 working before i think about sticking in another new one.

dai · 03-17-2006, 10:49 PM

no incd is a seperate program that comes with the full version,uninstall express and reinstall

millad · 03-18-2006, 04:40 AM

havejiust turned comp on both the drives were there nero express is uninstalled but it hasnt seemed to make any difference as when i put a dvd in drive f it will only play for about ten seconds then it will come up with a message that there is no cd in in drive f

~~whodat~~ · 03-18-2006, 04:47 AM

Quote:

last night I was playing matt hoffmans pro bmx when it crashed.

give us the full specs of the computer and power supply

03-14-2006, 06:47 PM	#1 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	Computer keeps losing dvd drives!!! last night I was playing matt hoffmans pro bmx when it crashed. So I closed the program and went to restart it when it told me there was no disc in drive E: i went to my computer and discovered that both my dvd drive and cd/rw drive had dissapeared. I rebooted and there they were again i thought fair enough. Today I recieve my new LG GSA4167B dvd/rw drive I install it backup a dvd and it is working fine then i go to watch a dvd i have rented and all of a sudden it hits me with the same message and both my drives have gone again i took off the casing and checked the connections started it back up and they were there now theyve gone again after getting past the title screen can any body help please.

03-15-2006, 10:32 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	you may have a faulty eide cable try a new 80 wire cable __________________

03-15-2006, 10:49 AM	#3 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	Do They Have The Same Connectors As The Eide Leads As I Cant See Any MORE PORTS For A Different Connector Last edited by millad; 03-15-2006 at 10:50 AM.

03-15-2006, 11:00 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	the plugs are the same size on an 80 wire and a 40 wire the plugs are different colours on the 80 wire on the old 40's they are the same colour and the ribbing stands out on the 80's the wire is almost smooth __________________

03-17-2006, 10:01 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	always check the bios first,windows will not see them until they are seen in there if they are not there check the jumpers are correct and the cable is in the right way round __________________

03-17-2006, 09:51 AM	#5 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	I have tried a new lead but still not there they are not in the device manager list either i am just about to check the system bios.

03-17-2006, 11:07 AM	#7 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	They are both in the bios there is nothing in the widows trouble shoooter about this situation device manager wont recognise they are there

03-17-2006, 12:22 PM	#8 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	if i go to the device manager then right click on th the ide ata & atapi controlllers select scan for hardware changes then it will detect them but if i go to watch a film or go to back up a disc the computer will crash and they will dissapear from the bios

03-17-2006, 01:47 PM	#9 (permalink)
~~whodat~~ Register user Join Date: Mar 2005 Posts: 5,931 OS: XP	greetings disable screen saver, hybernation, turn off hard drive, and any other power saving options in your control panel > power options set them to "never" unplug the rom, leave the dvd and check to see if the problem remains i prefer for the jumper on the the dvd to be on master, and of course on the master end of the ribbon chain post back

03-17-2006, 02:21 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	check disk management control panel/admin tools/computer management then on the left panel disk management __________________

03-17-2006, 04:20 PM	#11 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	nope nothing in computer managment i have taken the new drive out and put my old cd/rw drive back in there it now wont even detect that have also tried a system restore to a point before this started happening but it also didn't make any difference sorry whosdat you are going to have to be a little less tech im not brilliant with these sort of things

03-17-2006, 04:27 PM	#12 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	did you check the jumpers on the back of the drive in the device manager right click on the ide listing and choose uninstall then right click again and choose scan for hardware changes __________________

03-17-2006, 04:37 PM	#13 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	ive tried that it recognises that they are there for a few seconds then either lets you think they are there for a few seconds if you scan without uninstalling but then dissapears sharply as soon as you go to use either of them . When i uninstall them it comes up with a bubble saying new hardware detected then 5 mins later it tells me that my new hardware is installed but it needs to reboot for final steps so it reboots and the drives are in the bios but when i get to windows go into my computer and they have gone again

03-17-2006, 04:39 PM	#14 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	oh yeah I did check the jumpers my rom is my master and my rw is my slave that shouldn't make any difference as that is how it was with the cd/rw

03-17-2006, 05:03 PM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	if you have nero incd installed uninstall it and reboot http://support.microsoft.com/default...b;EN-US;320553 __________________

03-17-2006, 05:09 PM	#16 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	I have nero express is that the same as in cd

03-17-2006, 05:54 PM	#17 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	looked at the link you gave me but it was of no help i havent got the up filters or down filters there to delete in regedit this is a testing one ive tried a google search ive found a couple of people with the same prob but no answers I have got the company to replace te dvd rw drive but need to get my old 2 working before i think about sticking in another new one.

03-17-2006, 10:49 PM	#18 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	no incd is a seperate program that comes with the full version,uninstall express and reinstall __________________

03-18-2006, 04:40 AM	#19 (permalink)
millad Registered User Join Date: Mar 2006 Posts: 19 OS: XP	havejiust turned comp on both the drives were there nero express is uninstalled but it hasnt seemed to make any difference as when i put a dvd in drive f it will only play for about ten seconds then it will come up with a message that there is no cd in in drive f