problem with dvd drive

special prog. · 02-25-2006, 08:03 AM

Hello all,

I'm new member in Tech Support :) and I hope you can help me

I have problem with the dvd drive when I insert any DVD the drive can't see it and some time a massage shown it says that the DVD format is not compatible with the drive

my OS is XP
I use power DVD to play DVDs

pleeease help me :(

I'm really don't know how to fix it

**Terrister** · 02-25-2006, 10:07 AM

Have you tried to remove and reinstall Power DVD?

special prog. · 02-26-2006, 05:28 AM

yes I tried several times :(

**Terrister** · 02-26-2006, 06:24 AM

Try going to the device manager, delete the dvd drive and reboot. Windows should reload it.

Also, is this a dvd rom or dvd burner? Do you have any burning software loaded on this machine?

special prog. · 03-01-2006, 12:57 AM

I uninstalled the drive and Windows reload it but the problem is still existing

when I try to open any DVD, Windows pop-up this massage
"Windows cannot read from this disk. the disk might be corrupted, or it could be using a format that is not compatipble with Windows."

but I can Open this DVD in other computer

~~whodat~~ · 03-01-2006, 06:27 AM

greetings

change the ribbon cable
if you have another rom, switch it with that, usually its the way its pinned, master, slave, or cable select..or its the way its plugged in on the ribbon chain.

post back

02-25-2006, 08:03 AM	#1 (permalink)
special prog. Registered User Join Date: Feb 2006 Posts: 3 OS: xp	problem with dvd drive Hello all, I'm new member in Tech Support :) and I hope you can help me I have problem with the dvd drive when I insert any DVD the drive can't see it and some time a massage shown it says that the DVD format is not compatible with the drive my OS is XP I use power DVD to play DVDs pleeease help me :( I'm really don't know how to fix it

02-25-2006, 10:07 AM	#2 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Have you tried to remove and reinstall Power DVD? __________________

02-26-2006, 06:24 AM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Try going to the device manager, delete the dvd drive and reboot. Windows should reload it. Also, is this a dvd rom or dvd burner? Do you have any burning software loaded on this machine? __________________

02-26-2006, 05:28 AM	#3 (permalink)
special prog. Registered User Join Date: Feb 2006 Posts: 3 OS: xp	yes I tried several times :(

03-01-2006, 12:57 AM	#5 (permalink)
special prog. Registered User Join Date: Feb 2006 Posts: 3 OS: xp	I uninstalled the drive and Windows reload it but the problem is still existing when I try to open any DVD, Windows pop-up this massage "Windows cannot read from this disk. the disk might be corrupted, or it could be using a format that is not compatipble with Windows." but I can Open this DVD in other computer

03-01-2006, 06:27 AM	#6 (permalink)
~~whodat~~ Register user Join Date: Mar 2005 Posts: 5,931 OS: XP	greetings change the ribbon cable if you have another rom, switch it with that, usually its the way its pinned, master, slave, or cable select..or its the way its plugged in on the ribbon chain. post back