pc sometimes wont recognize dvd rom

markon · 02-21-2006, 01:28 PM

Hello all heres my problem, i bought a Hp pavillion a712n pc but the graphics was pants so i bought a ge-force 6800 card , then to find out the motherboard didnt have any agp slots so i had a msi micro atx p4 motherboard fitted instead all hunky dory or so it seems .
So finally we are to the problem when i start up the system dosent recognize my dvd drive so the only way i can get it to work is to turn the pc on and off and pressing the open/close button on the dvd player until it does work , i have checked all the connections they are fine i check the hardware profiles and it say its working properly so what do i do ??????

cheers

Tumbleweed36 · 02-21-2006, 09:20 PM

Hi,

Those can be difficult. We need first to double check the cabling and jumpers to make sure it is configured properly.

Make sure one drive on the cable has the jumpers set to MASTER and is placed on the END of the ribbon cable and the other drive has the jumpers set to SLAVE and is placed in the middle of the ribbon cable. If you have only one drive on an IDE cable, then place that drive on the END of the ribbon cable and set it as MASTER. (only exception is a Western Digital hard drive and that would have all jumpers off and on the end of the ribbon cable)

It is also possible thet you need updated drivers or some other error, but cover the proper set up first and we will go from there.

Almost forgot....go check the Start, Control Panel, System, Hardware, Device Manager and see if there are any yellow marks in that area beside that device.

Double check those things and then post back.

markon · 02-27-2006, 01:08 PM

Thanks for the help it was the jumpers it worked a treat thanks again

Tumbleweed36 · 02-27-2006, 05:13 PM

Hi,

Glad you got it solved. Now, don't be a stranger on here, hope to see you on from time to time. Have a great evening.

02-21-2006, 01:28 PM	#1 (permalink)
markon Registered User Join Date: Feb 2006 Posts: 2 OS: xp	pc sometimes wont recognize dvd rom Hello all heres my problem, i bought a Hp pavillion a712n pc but the graphics was pants so i bought a ge-force 6800 card , then to find out the motherboard didnt have any agp slots so i had a msi micro atx p4 motherboard fitted instead all hunky dory or so it seems . So finally we are to the problem when i start up the system dosent recognize my dvd drive so the only way i can get it to work is to turn the pc on and off and pressing the open/close button on the dvd player until it does work , i have checked all the connections they are fine i check the hardware profiles and it say its working properly so what do i do ?????? cheers

02-21-2006, 09:20 PM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,650 OS: XP Professional	Hi, Those can be difficult. We need first to double check the cabling and jumpers to make sure it is configured properly. Make sure one drive on the cable has the jumpers set to MASTER and is placed on the END of the ribbon cable and the other drive has the jumpers set to SLAVE and is placed in the middle of the ribbon cable. If you have only one drive on an IDE cable, then place that drive on the END of the ribbon cable and set it as MASTER. (only exception is a Western Digital hard drive and that would have all jumpers off and on the end of the ribbon cable) It is also possible thet you need updated drivers or some other error, but cover the proper set up first and we will go from there. Almost forgot....go check the Start, Control Panel, System, Hardware, Device Manager and see if there are any yellow marks in that area beside that device. Double check those things and then post back. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread. Last edited by Tumbleweed36; 02-21-2006 at 09:29 PM.

02-27-2006, 05:13 PM	#4 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,650 OS: XP Professional	Hi, Glad you got it solved. Now, don't be a stranger on here, hope to see you on from time to time. Have a great evening. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

02-27-2006, 01:08 PM	#3 (permalink)
markon Registered User Join Date: Feb 2006 Posts: 2 OS: xp	Thanks for the help it was the jumpers it worked a treat thanks again