jaylavoie

IM having Optical Drive problems. A while back my girl friend got a new computer from radio Shack. Its an Acer computer which came with an LG GCC 4521B - CD-RW / DVD-ROM combo drive. It worked fine but before I got a chance to install Norton Anti Virus my lovely gf went on the net and found a nice virus called “desktop hijack” I believe which puts an ad for “PS Guard” on your desktop. I cant remember what I did but I got rid of it (this was a few months ago) and later I got my Norton CD and installed it. Norton went on just fine, the desk top hijack seemed long gone. However when time came for the Norton CD to come out it wouldn’t (Note: I did a scan before I had taken the CD out so I believe that might have erased something). I noticed the light on the optical drive would not come on, the eject button did nothing either. What was most puzzling was that the when I went to my computer there was no “CD drive” icon. It isn’t on my devise manager either. Its as if the drive was never there. I have checked all the cables and such and all seems fine. When I take it out and reconnect it the computer then go thought the “add new hardware” program, the computer doesn’t recognize anything new. So im confused. The fact that this machine comes from radio shack means it has to be sent away for weeks. Any suggestions?

keymaker

hey jayla,

try taking out the cdrom/dvdrom combo drive you have and test it in another system. this will see if the drive is defective or not.