ATAPI error "No disc in drive"

ray3d · 11-03-2005, 10:29 AM

I have run into a problem when trying to use new DVD media.

I use a SONY DRU-120A on a Win2K Pentium4 machine. I use B's GOLD to burn discs. The system originally worked fine with older DVD media which was rated at 2.4X burn speed. Now, using several brands of DVD media, I get the message: "ATAPI error: No disc in drive", Error number 2a023011

When I insert a Verbatim DVD+RW disc, all works well.

My burner doesn't seem to see the more recent 4X to 8X speed DVD media.

Any suggestions would be appreciated.

golith · 11-03-2005, 01:16 PM

Hi,
Yes there is something to do about this :)

Go here and download the latest firmware for your DVD
http://sony.storagesupport.com/dvdrw/firmware.htm
Once updated the drive should recognise the new types of media

Regards
Golith

ray3d · 11-03-2005, 01:36 PM

Thanks Goliath,

I tried your suggestion.

I had downloaded and installed this update before posting my problem. Just to be sure, I did it again.

The error still appears as it did before.

dai · 11-03-2005, 09:07 PM

http://www.bhacorp.com/support/atapi/index.html

ray3d · 11-04-2005, 12:19 PM

Thank you Dai.

After reading your list of error codes and talking with various tech support specialists from several media producing companies, I am reaching the conclusion that my Sony DVD burner is not capable of "seeing" or writing to the new 4X and faster DVDs. Perhaps there is a chemical difference in the new dye layers.

Before I buy a new burner, I will try to contact Sony directly about this matter. (Anyone know which eMail to use for Sony's DVD burner tech support?)

And, can someone recommend a DVD burner that can handle both DVD+R and DVD-R in 4X and 8X formats, and is compatible with B's Gold 3.33?

Thank you.

ray3d · 11-06-2005, 03:58 PM

To whom it may concern:

I bought a new burner. Problem solved!

I guess that my old one was obsolete. Even with a firmware upgrade, it couldn't see the new media.

Moore's Law at work.

Thanks to those who offered suggestions.

11-03-2005, 10:29 AM	#1 (permalink)
ray3d Registered User Join Date: Jul 2004 Location: Western Colorado Posts: 45 OS: Win2000	ATAPI error "No disc in drive" I have run into a problem when trying to use new DVD media. I use a SONY DRU-120A on a Win2K Pentium4 machine. I use B's GOLD to burn discs. The system originally worked fine with older DVD media which was rated at 2.4X burn speed. Now, using several brands of DVD media, I get the message: "ATAPI error: No disc in drive", Error number 2a023011 When I insert a Verbatim DVD+RW disc, all works well. My burner doesn't seem to see the more recent 4X to 8X speed DVD media. Any suggestions would be appreciated. __________________ Ray3D

11-03-2005, 01:16 PM	#2 (permalink)
golith Registered User Join Date: Sep 2004 Location: Adelaide Posts: 120 OS: 98/XP/LINUX	Hi, Yes there is something to do about this :) Go here and download the latest firmware for your DVD http://sony.storagesupport.com/dvdrw/firmware.htm Once updated the drive should recognise the new types of media Regards Golith __________________ Of all the things I've ever missed, I miss my mind the most :)

11-03-2005, 01:36 PM	#3 (permalink)
ray3d Registered User Join Date: Jul 2004 Location: Western Colorado Posts: 45 OS: Win2000	ATAPI error: "No disc in drive" Thanks Goliath, I tried your suggestion. I had downloaded and installed this update before posting my problem. Just to be sure, I did it again. The error still appears as it did before. __________________ Ray3D

11-03-2005, 09:07 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	http://www.bhacorp.com/support/atapi/index.html __________________

11-04-2005, 12:19 PM	#5 (permalink)
ray3d Registered User Join Date: Jul 2004 Location: Western Colorado Posts: 45 OS: Win2000	No disc in drive Thank you Dai. After reading your list of error codes and talking with various tech support specialists from several media producing companies, I am reaching the conclusion that my Sony DVD burner is not capable of "seeing" or writing to the new 4X and faster DVDs. Perhaps there is a chemical difference in the new dye layers. Before I buy a new burner, I will try to contact Sony directly about this matter. (Anyone know which eMail to use for Sony's DVD burner tech support?) And, can someone recommend a DVD burner that can handle both DVD+R and DVD-R in 4X and 8X formats, and is compatible with B's Gold 3.33? Thank you. __________________ Ray3D

11-06-2005, 03:58 PM	#6 (permalink)
ray3d Registered User Join Date: Jul 2004 Location: Western Colorado Posts: 45 OS: Win2000	No disc in drive - Problem solved! To whom it may concern: I bought a new burner. Problem solved! I guess that my old one was obsolete. Even with a firmware upgrade, it couldn't see the new media. Moore's Law at work. Thanks to those who offered suggestions. __________________ Ray3D Last edited by ray3d; 11-06-2005 at 04:01 PM.