DVD Burner no longer recognizing disks

AmaryllisMinx · 11-04-2009, 08:27 PM

Yeah basically. I have a dvd burner (HP 840B ATA) that-according to windows (Vista 32)-is working properly and is completely updated but doesn't show I have a disk in at all. Am I going to have to buy another burner?

:

Oh I'm not a tech guru (at all) but I have done my own pc upgrades so I can be instructed on what to do next (I'd really like to not have to buy another one...), so please use idiot speak and we'll be all good!

In all seriousness, thanks in advance for helping me out.

Dogg · 11-06-2009, 12:47 PM

You could try a variety of discs, commercial and burned, CD's and DVD's to see if it still recognizes anything. But I would suspect the drive has failed. Aside from trying to clean it out with a spray of canned air, there isn't much to be done.

**Tyree** · 11-06-2009, 03:17 PM

Uninstall the optical drive in Device Manager and reboot the PC.
If that doesn't work try this: http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm

Most likely you have a failed drive.

AmaryllisMinx · 11-09-2009, 06:35 AM

Ok I'll try uninstalling the drive, but I am on Windows Vista, that program says it's only good for XP...

Oh SORRY I forgot to mention that it's recognizing cd's, and game disks, but not dvds and it's not a compatibility issue because I've had these disks for a while and they worked before. (not a while as in like 2 years or anything)

Anyways you're probably right but I wanted to make sure I tried everything first, before going and buying another dvd burner.

Dogg · 11-11-2009, 08:41 AM

Then it sounds more likely that it's a failing drive.

AmaryllisMinx · 11-11-2009, 06:07 PM

Yeah, I tried the steps and nothing seems to be working so I'mma have to save up the money to buy another dvd burner.

Thanks guys!

11-04-2009, 08:27 PM	#1 (permalink)
AmaryllisMinx Registered User Join Date: Nov 2009 Posts: 3 OS: Windows Vista	DVD Burner no longer recognizing disks Yeah basically. I have a dvd burner (HP 840B ATA) that-according to windows (Vista 32)-is working properly and is completely updated but doesn't show I have a disk in at all. Am I going to have to buy another burner? : Oh I'm not a tech guru (at all) but I have done my own pc upgrades so I can be instructed on what to do next (I'd really like to not have to buy another one...), so please use idiot speak and we'll be all good! In all seriousness, thanks in advance for helping me out.

11-06-2009, 12:47 PM	#2 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 1,965 OS: XP sp3	Re: DVD Burner no longer recognizing disks You could try a variety of discs, commercial and burned, CD's and DVD's to see if it still recognizes anything. But I would suspect the drive has failed. Aside from trying to clean it out with a spray of canned air, there isn't much to be done. __________________ Google is your friend !

11-06-2009, 03:17 PM	#3 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,416 OS: XP Pro-7RC-Mandriva My System	Re: DVD Burner no longer recognizing disks Uninstall the optical drive in Device Manager and reboot the PC. If that doesn't work try this: http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm Most likely you have a failed drive. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-09-2009, 06:35 AM	#4 (permalink)
AmaryllisMinx Registered User Join Date: Nov 2009 Posts: 3 OS: Windows Vista	Ok I'll try uninstalling the drive, but I am on Windows Vista, that program says it's only good for XP... Oh SORRY I forgot to mention that it's recognizing cd's, and game disks, but not dvds and it's not a compatibility issue because I've had these disks for a while and they worked before. (not a while as in like 2 years or anything) Anyways you're probably right but I wanted to make sure I tried everything first, before going and buying another dvd burner. Last edited by dai; 11-11-2009 at 08:53 PM.

11-11-2009, 08:41 AM	#5 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 1,965 OS: XP sp3	Re: DVD Burner no longer recognizing disks Then it sounds more likely that it's a failing drive. __________________ Google is your friend !

11-11-2009, 06:07 PM	#6 (permalink)
AmaryllisMinx Registered User Join Date: Nov 2009 Posts: 3 OS: Windows Vista	Re: DVD Burner no longer recognizing disks Yeah, I tried the steps and nothing seems to be working so I'mma have to save up the money to buy another dvd burner. Thanks guys!