Undetected Disc Drives?????

JSSmith · 10-26-2009, 10:49 AM

A guy has given me a HP Pavilion 542x (boat anchor) He was complaining that it was unbearably slow. I was going to wipe the whole thing clean for him with my XP disc however the PC dosn't seem to have either of the disc drives installed.

I Went in to the Setup and set the disc drives to be first on powerup and boot.

I went into device manager and cannot find them at all. The only drive that exists to this computer is the A drive.

I even popped the case and made sure they were connected.

What can I do??? Please help.

dai · 10-26-2009, 11:38 AM

try removing the filters

http://support.microsoft.com/?scid=k...060&x=12&y=13#

JSSmith · 10-28-2009, 09:50 AM

I did the Regestry Edit and foloewd all the instructions, but no change. : (

dai · 10-28-2009, 10:01 AM

try a new data cable on the drive

if they are ides check the jumpers

10-26-2009, 10:49 AM	#1 (permalink)
JSSmith Registered User Join Date: Oct 2009 Posts: 2 OS: xp pro	Undetected Disc Drives????? A guy has given me a HP Pavilion 542x (boat anchor) He was complaining that it was unbearably slow. I was going to wipe the whole thing clean for him with my XP disc however the PC dosn't seem to have either of the disc drives installed. I Went in to the Setup and set the disc drives to be first on powerup and boot. I went into device manager and cannot find them at all. The only drive that exists to this computer is the A drive. I even popped the case and made sure they were connected. What can I do??? Please help.

10-26-2009, 11:38 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,511 OS: win 7 32x 64x rtm	Re: Undetected Disc Drives????? try removing the filters http://support.microsoft.com/?scid=k...060&x=12&y=13# __________________

10-28-2009, 09:50 AM	#3 (permalink)
JSSmith Registered User Join Date: Oct 2009 Posts: 2 OS: xp pro	Re: Undetected Disc Drives????? I did the Regestry Edit and foloewd all the instructions, but no change. : (

10-28-2009, 10:01 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,511 OS: win 7 32x 64x rtm	Re: Undetected Disc Drives????? try a new data cable on the drive if they are ides check the jumpers __________________ Last edited by dai; 10-28-2009 at 10:02 AM.