[SOLVED] DVD burner problem

ikofun · 10-22-2009, 05:07 AM

I have a DVD burner that is not reading CDs. I have inserted CD-Rs and store bought audio CDs. When I do so I go to my computer and then D drive and then I get a pop up message that says "Please insert a disk into drive D:." When I insert a DVD into the burner it as able to read the DVD.

My computer is using Windows 2000

The DVD burner is

Sony Optiarc Black 22X DVD+R 8X DVD+RW 8X DVD+R DL 22X DVD-R 6X DVD-RW 12X DVD-RAM 16X DVD-ROM 48X CD-R 32X CD-RW 48X CD-ROM 2MB Cache IDE 22X DVD±R DVD Burner - OEM

I hope this is enough information to get the ball rolling.

Thanks.

**Tyree** · 10-22-2009, 08:47 AM

You have the symptoms of a failing drive. Try Uninstalling the drive in Device manager and reboot. Windows will reinstall on boot.
You can also give this s try: http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm

ikofun · 10-22-2009, 01:44 PM

Thanks. I'll give this a shot when I get home from work. But I won't be able to use the link because it is only for XP and I am running 2000.

**Tyree** · 10-22-2009, 04:57 PM

Try the link anyway. It just removes filters and will do no harm.

ikofun · 10-22-2009, 05:56 PM

I did the uninstall and reboot. Same problem. Then I ran the link and reboot with the same problem. I then did another uninstall and reboot and still the device will read a DVD but not a CD. Is there any information I should post about the computer to help on your end? Thanks.

Dogg · 10-23-2009, 04:55 PM

If it is reading DVD's but not CD's )or vice versa, it is a failing drive.

ikofun · 10-23-2009, 05:16 PM

Quote:

Originally Posted by Dogg

If it is reading DVD's but not CD's )or vice versa, it is a failing drive.

So my question now is how does the failing drive get repaired? Do I install new drivers or have to replace some hardware? The computer is an old IBM with Windows 2000. Thanks.

Dogg · 10-24-2009, 09:14 AM

Failing as in hardware failure. Pitch it and buy a new one. Computer type and OS is irrelevant. You just need to know the type (IDE or SATA). Being an older PC, it is likely an IDE drive. You can get CD/DVD drives for under $20, CD/DVD burners starting at about $30...less if you find one on sale.

ikofun · 10-31-2009, 07:57 AM

Thanks for the help on this one. And I am moving up to an XP computer tomorrow.

10-22-2009, 05:07 AM	#1 (permalink)
ikofun Registered User Join Date: Mar 2005 Location: Chicopee, MA Posts: 32 OS: xp	[SOLVED] DVD burner problem I have a DVD burner that is not reading CDs. I have inserted CD-Rs and store bought audio CDs. When I do so I go to my computer and then D drive and then I get a pop up message that says "Please insert a disk into drive D:." When I insert a DVD into the burner it as able to read the DVD. My computer is using Windows 2000 The DVD burner is Sony Optiarc Black 22X DVD+R 8X DVD+RW 8X DVD+R DL 22X DVD-R 6X DVD-RW 12X DVD-RAM 16X DVD-ROM 48X CD-R 32X CD-RW 48X CD-ROM 2MB Cache IDE 22X DVD±R DVD Burner - OEM I hope this is enough information to get the ball rolling. Thanks.

10-22-2009, 08:47 AM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,719 OS: XP Pro-7RC-Mandriva My System	Re: DVD burner problem You have the symptoms of a failing drive. Try Uninstalling the drive in Device manager and reboot. Windows will reinstall on boot. You can also give this s try: http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm __________________ Posting your PC specs will help us to help you quicker and more efficiently.

10-22-2009, 01:44 PM	#3 (permalink)
ikofun Registered User Join Date: Mar 2005 Location: Chicopee, MA Posts: 32 OS: xp	Re: DVD burner problem Thanks. I'll give this a shot when I get home from work. But I won't be able to use the link because it is only for XP and I am running 2000.

10-22-2009, 04:57 PM	#4 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,719 OS: XP Pro-7RC-Mandriva My System	Re: DVD burner problem Try the link anyway. It just removes filters and will do no harm. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

10-22-2009, 05:56 PM	#5 (permalink)
ikofun Registered User Join Date: Mar 2005 Location: Chicopee, MA Posts: 32 OS: xp	Re: DVD burner problem I did the uninstall and reboot. Same problem. Then I ran the link and reboot with the same problem. I then did another uninstall and reboot and still the device will read a DVD but not a CD. Is there any information I should post about the computer to help on your end? Thanks. Last edited by ikofun; 10-22-2009 at 05:56 PM. Reason: typo

10-23-2009, 04:55 PM	#6 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 2,084 OS: XP sp3	Re: DVD burner problem If it is reading DVD's but not CD's )or vice versa, it is a failing drive. __________________ Google is your friend !

10-24-2009, 09:14 AM	#8 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 2,084 OS: XP sp3	Re: DVD burner problem Failing as in hardware failure. Pitch it and buy a new one. Computer type and OS is irrelevant. You just need to know the type (IDE or SATA). Being an older PC, it is likely an IDE drive. You can get CD/DVD drives for under $20, CD/DVD burners starting at about $30...less if you find one on sale. __________________ Google is your friend !

10-31-2009, 07:57 AM	#9 (permalink)
ikofun Registered User Join Date: Mar 2005 Location: Chicopee, MA Posts: 32 OS: xp	Re: [SOLVED] DVD burner problem Thanks for the help on this one. And I am moving up to an XP computer tomorrow.